{"id":108148,"date":"2021-06-21T19:47:38","date_gmt":"2021-06-21T19:47:38","guid":{"rendered":"https:\/\/onedesk.com\/wat-nieuw-in-januari-2021-release-van-onedesk\/"},"modified":"2021-06-21T19:48:00","modified_gmt":"2021-06-21T19:48:00","slug":"wat-nieuw-in-januari-2021-release-van-onedesk","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/","title":{"rendered":"Wat is er nieuw in de release van OneDesk in januari 2021?"},"content":{"rendered":"<p>De release van OneDesk in januari 2021 is uitgerold op 23 januari 2021. Het omvatte de volgende functies en verbeteringen:<\/p>\n<p>&nbsp;<\/p>\n<h2>Subtaken en gekoppelde items<\/h2>\n<p>We hebben nieuwe manieren ge\u00efntroduceerd om items aan elkaar te koppelen. Dit breidt de vorige navigatielink voor &#8220;gekoppelde items&#8221; uit die werd gevonden in het itemdetailpaneel. Er worden momenteel 4 link-types ondersteund. Zij zijn:<\/p>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Subtaak:<\/strong> Items die als subtaken zijn gekoppeld, vertegenwoordigen werk dat moet worden uitgevoerd voordat het huidige item kan worden voltooid. Merk op dat deze subtaken niet onder het bovenliggende item in de lijsthi\u00ebrarchie hoeven te staan, maar zich op elke positie in elke map in elk project kunnen bevinden. Subtaken hoeven eigenlijk geen taken te zijn, maar kunnen elk type item zijn.<\/li>\n<li><strong>Gerelateerd aan:<\/strong> Items die verband houden met anderen hebben geen vooraf gedefinieerde betekenis. Gebruik dit linktype wanneer de andere niet van toepassing zijn.<\/li>\n<li><strong>Duplicaten \/ Wordt gedupliceerd door:<\/strong> Geeft aan dat de items elkaar dupliceren.<\/li>\n<li><strong>Blokkeert \/ Wordt geblokkeerd door:<\/strong> Geeft aan dat er niet aan een item kan worden gewerkt voordat het andere is voltooid.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-108157 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png\" alt=\"Subtasks\" width=\"600\" height=\"171\"><\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-108158 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Linkeditems-e1611599797922.png\" alt=\"Linked Items\" width=\"600\" height=\"167\"><\/p>\n<p>&nbsp;<\/p>\n<h2>Meer details op het itemdetailpaneel<\/h2>\n<p>We hebben een grote stap voorwaarts gemaakt in bruikbaarheid op dingen die aan een item zijn gekoppeld. Nu vindt u onder de conversaties van het detailvenster tabbladen voor het volgende:<\/p>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Urenstaten:<\/strong> Bekijk de op dit item gelogde urenstaten. Op dit tabblad start u nu timers en maakt u urenstaten aan.<\/li>\n<li><strong>Activiteiten:<\/strong> Zie de activiteiten (wijzigingsgeschiedenis) op dit item.<\/li>\n<li><strong>Subtaken en links:<\/strong> Zie de items die hiermee te maken hebben.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h2>Ondersteuning voor meerdere talen (in pre-b\u00e8ta)<\/h2>\n<p>In deze release experimenteren we met machinevertaling van de gebruikersinterface. U kunt voor uw hele organisatie van taal wisselen onder<strong> Administratie&gt; Bedrijfsvoorkeuren<\/strong> . U kunt alleen uw eigen taal wijzigen in<strong> uw gebruikersprofiel<\/strong> . Aangezien de taal wordt vertaald door een machine in plaats van door een mens, verwachten we een paar slecht vertaalde termen.<\/p>\n<ul style=\"list-style-position: outside;\">\n<li>Als u slecht gekozen vertaaltermen in uw taal ziet, laat het ons dan weten, zodat we de juiste termen aan de woordenlijst kunnen toevoegen.<\/li>\n<li>Momenteel hebben we vertalingen voor het Engels, Frans, Spaans, Portugees en Italiaans. Als je een andere taal wilt, vraag het dan en we kunnen het misschien toevoegen.<\/li>\n<li>Er kunnen gevallen zijn waarin de vertaling lang duurt en wordt ingekort tot zinloos. als u een suggestie heeft om dit op een kortere manier te zeggen, laat het ons dan weten.<\/li>\n<\/ul>\n<p>Dank aan al onze gebruikers die hier suggesties hebben gedaan. We waarderen het erg!!<\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-108159 size-full\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Language-e1611599898996.png\" alt=\"Multi-Language Support\" width=\"600\" height=\"325\"><\/p>\n<p>&nbsp;<\/p>\n<h2>Details over welke automatisering welke activiteit heeft uitgevoerd<\/h2>\n<p>Dit is een kleine maar belangrijke verbetering. Nu zullen de activiteiten die door een &#8216;Workflow Automatisering&#8217; in uw account zijn uitgevoerd, laten zien welke automatisering hiervoor verantwoordelijk was. Dit zou gebruikers moeten helpen bij het identificeren en oplossen van workflowproblemen die voortvloeien uit het gebruik van automatiseringen.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-108160\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/WA-Activities-e1611600066623.png\" alt=\"WA-Activities\" width=\"600\" height=\"210\"><\/p>\n<p>&nbsp;<\/p>\n<h2>Andere verbeteringen<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li>Nieuwe snellere zoekopdracht<\/li>\n<li>Een nieuwe machtiging om te voorkomen dat een gebruiker vanuit OneDesk op klanten reageert.<\/li>\n<li>Nieuwe machtiging: Bewerken van verzonden berichten voorkomen<\/li>\n<li>Nieuw filter &#8220;laatste bericht bevat&#8221;<\/li>\n<li>Nieuwe automatiseringsactie &#8220;gesprekken sluiten&#8221; voor openbare of priv\u00e9gesprekken (of beide).<\/li>\n<li>API-snelheidsbeperkende verbeteringen<\/li>\n<li>Meer dan 150 bugfixes en verbeteringen.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>De release van OneDesk in januari 2021 is uitgerold op 23 januari 2021. Het omvatte de volgende functies en verbeteringen: &nbsp; Subtaken en gekoppelde items We hebben nieuwe manieren ge\u00efntroduceerd om items aan elkaar te koppelen. Dit breidt de vorige navigatielink voor &#8220;gekoppelde items&#8221; uit die werd gevonden in het itemdetailpaneel. Er worden momenteel 4 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9723],"tags":[],"class_list":["post-108148","post","type-post","status-publish","format-standard","hentry","category-3-release-opmerkingen"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Release-opmerkingen januari 2021 | Subtaken, gelinkte items, enz. | OneDesk<\/title>\n<meta name=\"description\" content=\"Dit zijn de release-opmerkingen van OneDesk voor januari 2021. In deze versie van OneDesk introduceren we subtaken, gekoppelde items en meertalige ondersteuning.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Release-opmerkingen januari 2021 | Subtaken, gelinkte items, enz. | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Dit zijn de release-opmerkingen van OneDesk voor januari 2021. In deze versie van OneDesk introduceren we subtaken, gekoppelde items en meertalige ondersteuning.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-21T19:47:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-21T19:48:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png\" \/>\n<meta name=\"author\" content=\"Derek\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Derek\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Release-opmerkingen januari 2021 | Subtaken, gelinkte items, enz. | OneDesk","description":"Dit zijn de release-opmerkingen van OneDesk voor januari 2021. In deze versie van OneDesk introduceren we subtaken, gekoppelde items en meertalige ondersteuning.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/","og_locale":"nl_NL","og_type":"article","og_title":"Release-opmerkingen januari 2021 | Subtaken, gelinkte items, enz. | OneDesk","og_description":"Dit zijn de release-opmerkingen van OneDesk voor januari 2021. In deze versie van OneDesk introduceren we subtaken, gekoppelde items en meertalige ondersteuning.","og_url":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-06-21T19:47:38+00:00","article_modified_time":"2021-06-21T19:48:00+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png","type":"","width":"","height":""}],"author":"Derek","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Derek","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","BlogPosting"],"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/"},"author":{"name":"Derek","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/4ea54d8d4a08f2c6083807f2e0fe0a64"},"headline":"Wat is er nieuw in de release van OneDesk in januari 2021?","datePublished":"2021-06-21T19:47:38+00:00","dateModified":"2021-06-21T19:48:00+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/"},"wordCount":527,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png","articleSection":["3. Release-opmerkingen"],"inLanguage":"nl-NL","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/","url":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/","name":"Release-opmerkingen januari 2021 | Subtaken, gelinkte items, enz. | OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png","datePublished":"2021-06-21T19:47:38+00:00","dateModified":"2021-06-21T19:48:00+00:00","description":"Dit zijn de release-opmerkingen van OneDesk voor januari 2021. In deze versie van OneDesk introduceren we subtaken, gekoppelde items en meertalige ondersteuning.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/wat-nieuw-in-januari-2021-release-van-onedesk\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/01\/Subtasks-1-e1611599693910.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/nl\/#website","url":"https:\/\/onedesk.com\/nl\/","name":"OneDesk","description":"Projectbeheer en helpdesksoftware","publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/nl\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/4ea54d8d4a08f2c6083807f2e0fe0a64","name":"Derek","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","caption":"Derek"},"sameAs":["server.admin@onedesk.com"],"url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 21, 2021","get_modified_date":"June 21, 2021","category_list":{"category":[{"term_id":9723,"name":"3. Release-opmerkingen","slug":"3-release-opmerkingen","term_group":0,"term_taxonomy_id":9723,"taxonomy":"category","description":"Geeft opmerkingen over nieuwe versies van OneDesk vrij zodra deze beschikbaar komen. Hier leert u over nieuwe functies en verbeteringen in OneDesk.","parent":0,"count":26,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Derek","author_url":"https:\/\/onedesk.com\/nl\/author\/derekonedesk-com\/","author_email":"derek@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Derek","author_lastname":"","user_login":"derek@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/nl\/category\/3-release-opmerkingen\/\" alt=\"3. Release-opmerkingen\"  class=\"category-3-release-opmerkingen\">3. Release-opmerkingen<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-s8k","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/108148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/comments?post=108148"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/108148\/revisions"}],"predecessor-version":[{"id":108167,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/108148\/revisions\/108167"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/media?parent=108148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/categories?post=108148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/tags?post=108148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}