{"id":109434,"date":"2021-06-21T19:54:43","date_gmt":"2021-06-21T19:54:43","guid":{"rendered":"https:\/\/onedesk.com\/hoe-macros-te-gebruiken-2\/"},"modified":"2021-06-21T19:54:43","modified_gmt":"2021-06-21T19:54:43","slug":"hoe-macros-te-gebruiken-2","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/","title":{"rendered":"Macro’s gebruiken"},"content":{"rendered":"

Met macro’s kunt u massaal acties ondernemen op items in OneDesk. Dit helpt u de tijd te verminderen die u besteedt aan repetitieve taken, zoals het \u00e9\u00e9n voor \u00e9\u00e9n bijwerken van meerdere items.<\/p>\n

Een macro maken en opslaan<\/h2>\n

U kunt een macro maken in de toepassing tickets, taken, functies en items. Volg deze stappen om een macro te maken:<\/p>\n

Stap 1:<\/strong> Klik op de toepassing waarin u de macro wilt maken.<\/p>\n

\"Select<\/p>\n

Stap 2:<\/strong> Zorg ervoor dat je alleen je organisatieportfolio hebt geselecteerd, of een non-item.<\/p>\n

\"Select<\/p>\n

Stap 3:<\/strong> Klik Hulpmiddelen<\/strong> in de bovenste navigatiebalk en, naast Macro’s.<\/p>\n

\"Select<\/p>\n

Stap 4:<\/strong> Klik Nieuwe macro<\/strong> .<\/p>\n

\"Select<\/p>\n

Stap 5:<\/strong> Selecteer de wijzigingen die u in uw artikelen wilt aanbrengen.<\/p>\n

Stap 6:<\/strong> Klik Bewaar deze macro<\/strong> .<\/p>\n

\"Select<\/p>\n

Hoe een macro toe te passen?<\/h2>\n

U kunt macro’s die u heeft opgeslagen toepassen op items voor bulkbewerking door deze stappen te volgen:<\/p>\n

Stap 1:<\/strong> Selecteer de items die u wilt bewerken.<\/p>\n

\"Select<\/p>\n

Stap 2:<\/strong> Klik Hulpmiddelen<\/strong> in de bovenste navigatiebalk.<\/p>\n

\"Select<\/p>\n

Stap 3:<\/strong> Klik onder Opgeslagen macro’s op de macro die u op deze items wilt toepassen.<\/p>\n

\"Select<\/p>\n

Stap 3:<\/strong> Klik Pas deze macro toe<\/strong> in het midden onderaan.<\/p>\n

\"Apply<\/p>\n

Stap 4:<\/strong> Zodra u het bericht ‘update voltooid’ ziet. je kunt uit het raam sluiten. Uw artikelen zijn gewijzigd.<\/p>\n

\"Results<\/p>\n

Een macro bewerken of verwijderen or<\/h2>\n

Voer de volgende stappen uit om een bestaande macro te bewerken:<\/p>\n

Stap 1:<\/strong> Klik Hulpmiddelen<\/strong> in de bovenste navigatiebalk.<\/p>\n

\"Select<\/p>\n

Stap 2:<\/strong> Plaats onder Opgeslagen macro’s de muisaanwijzer op de macro die u wilt bewerken of verwijderen.<\/p>\n

Stap 3:<\/strong> Om de macro te bewerken, klikt u op het bewerkingspictogram. Om de macro te verwijderen, klikt u op het verwijderpictogram.<\/p>\n

\"Edit \"Delete<\/p>\n

Stap 4:<\/strong> Als u aan het bewerken bent, klikt u op Bewaar deze macro<\/strong> wanneer u de bewerkingen voltooit.<\/p>\n

\"Save<\/p>\n

Handige macro’s<\/h2>\n

1. Wijs aan mij toe en stel in op “In uitvoering”<\/strong><\/h4>\n

\"Assign<\/p>\n

2. Wijs toe aan mijn team en plaats een bericht<\/h4>\n

\"Assign<\/p>\n

3. Promoot naar Taak en plaats een bericht<\/h4>\n

\"Promote<\/p>\n

4. Sluit meerdere tickets en breng de aanvrager op de hoogte van wijziging<\/h4>\n

\"Close<\/p>\n

5. Wijzig ticketprioriteit en wijs toe aan een persoon<\/h4>\n

\"Change<\/p>\n

6. Verander meerdere tickets naar taken en ga naar een ander project<\/h4>\n

\"Change<\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

Met macro’s kunt u massaal acties ondernemen op items in OneDesk. Dit helpt u de tijd te verminderen die u besteedt aan repetitieve taken, zoals het \u00e9\u00e9n voor \u00e9\u00e9n bijwerken van meerdere items. Een macro maken en opslaan U kunt een macro maken in de toepassing tickets, taken, functies en items. Volg deze stappen om […]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9715],"tags":[],"class_list":["post-109434","post","type-post","status-publish","format-standard","hentry","category-1-hoe-onedesk-te-gebruiken"],"yoast_head":"\nMacro's gebruiken | OneDesk HelpDesk- en projectbeheersoftware<\/title>\n<meta name=\"description\" content=\"OneDesk is helpdesk- en projectmanagementsoftware. Leer alles over macro's in OneDesk, inclusief wat ze zijn en hoe u ze kunt gebruiken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Macro's gebruiken | OneDesk HelpDesk- en projectbeheersoftware\" \/>\n<meta property=\"og:description\" content=\"OneDesk is helpdesk- en projectmanagementsoftware. Leer alles over macro's in OneDesk, inclusief wat ze zijn en hoe u ze kunt gebruiken.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2021-06-21T19:54:43+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png\" \/>\n<meta name=\"author\" content=\"Sabrin Yusef\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sabrin Yusef\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Macro's gebruiken | OneDesk HelpDesk- en projectbeheersoftware","description":"OneDesk is helpdesk- en projectmanagementsoftware. Leer alles over macro's in OneDesk, inclusief wat ze zijn en hoe u ze kunt gebruiken.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/","og_locale":"nl_NL","og_type":"article","og_title":"Macro's gebruiken | OneDesk HelpDesk- en projectbeheersoftware","og_description":"OneDesk is helpdesk- en projectmanagementsoftware. Leer alles over macro's in OneDesk, inclusief wat ze zijn en hoe u ze kunt gebruiken.","og_url":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_published_time":"2021-06-21T19:54:43+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png","type":"","width":"","height":""}],"author":"Sabrin Yusef","twitter_card":"summary_large_image","twitter_creator":"@OneDeskApp","twitter_site":"@OneDeskApp","twitter_misc":{"Written by":"Sabrin Yusef","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#article","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/"},"author":{"name":"Sabrin Yusef","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/df12a7fcbfa2671fc5bffb76ea7fd433"},"headline":"Macro’s gebruiken","datePublished":"2021-06-21T19:54:43+00:00","mainEntityOfPage":{"@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/"},"wordCount":342,"commentCount":0,"publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"image":{"@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png","articleSection":["1. Hoe OneDesk te gebruiken"],"inLanguage":"nl-NL","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/","url":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/","name":"Macro's gebruiken | OneDesk HelpDesk- en projectbeheersoftware","isPartOf":{"@id":"https:\/\/onedesk.com\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png","datePublished":"2021-06-21T19:54:43+00:00","description":"OneDesk is helpdesk- en projectmanagementsoftware. Leer alles over macro's in OneDesk, inclusief wat ze zijn en hoe u ze kunt gebruiken.","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/hoe-macros-te-gebruiken-2\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/02\/01-1.png"},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/nl\/#website","url":"https:\/\/onedesk.com\/nl\/","name":"OneDesk","description":"Projectbeheer en helpdesksoftware","publisher":{"@id":"https:\/\/onedesk.com\/nl\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/nl\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/nl\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/nl\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]},{"@type":"Person","@id":"https:\/\/onedesk.com\/nl\/#\/schema\/person\/df12a7fcbfa2671fc5bffb76ea7fd433","name":"Sabrin Yusef","image":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","caption":"Sabrin Yusef"},"url":"https:\/\/onedesk.com\/nl\/author\/sarbin-yusef\/"}]}},"jetpack_featured_media_url":"","tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 21, 2021","get_modified_date":"June 21, 2021","category_list":{"category":[{"term_id":9715,"name":"1. Hoe OneDesk te gebruiken","slug":"1-hoe-onedesk-te-gebruiken","term_group":0,"term_taxonomy_id":9715,"taxonomy":"category","description":"Hoe OneDesk te gebruiken: blogberichten, handleidingen en how-to's om meer te weten te komen over specifieke functies in OneDesk.","parent":0,"count":99,"filter":"raw","term_order":"0"}],"post_tag":false,"post_format":false},"author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/nl\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&d=mm&r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"category":"<a href=\"https:\/\/onedesk.com\/nl\/category\/1-hoe-onedesk-te-gebruiken\/\" alt=\"1. Hoe OneDesk te gebruiken\" class=\"category-1-hoe-onedesk-te-gebruiken\">1. Hoe OneDesk te gebruiken<\/a> "},"jetpack_shortlink":"https:\/\/wp.me\/pfpPaI-st4","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/109434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/comments?post=109434"}],"version-history":[{"count":0,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/posts\/109434\/revisions"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/media?parent=109434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/categories?post=109434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onedesk.com\/nl\/wp-json\/wp\/v2\/tags?post=109434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}