{"id":112610,"date":"2021-06-23T14:01:53","date_gmt":"2021-06-23T14:01:53","guid":{"rendered":"https:\/\/onedesk.com\/de-onedesk-klant-apps-op-uw-website-plaatsen-putting\/"},"modified":"2021-06-23T14:01:53","modified_gmt":"2021-06-23T14:01:53","slug":"de-onedesk-klant-apps-op-uw-website-plaatsen-putting","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/de-onedesk-klant-apps-op-uw-website-plaatsen-putting\/","title":{"rendered":"De OneDesk-klant-apps op uw website plaatsen"},"content":{"rendered":"<p>OneDesk bevat drie realtime klantgerichte apps die u kunt gebruiken om met uw klanten te communiceren en hen via een interface toegang te geven tot hun tickets en deze met u te bespreken. De klant-apps fungeren ook als kennisbank waar u artikelen kunt publiceren die u met uw klanten wilt delen. U kunt live in uw OneDesk-administratie aanpassen welke apps voor uw klanten beschikbaar zijn zonder dat u wijzigingen op uw website hoeft door te voeren. Ongeacht hoe u het wilt gebruiken, u moet het op uw website plaatsen zodat uw klanten het kunnen vinden. Er zijn een paar verschillende manieren om dit te doen, die ik zal bespreken van de gemakkelijkste tot de moeilijkste.<\/p>\n<p><strong>1. Zet de<a href=\"https:\/\/onedesk.com\/install-the-onedesk-customer-widget-on-your-wordpress-website\/\"> widget<\/a> op uw website.<\/strong><br \/>\nDe widget plaatst een pictogram in de benedenhoek van uw website. Wanneer een bezoeker erop klikt, wordt het paneel geopend en worden de drie klant-apps weergegeven.<br \/>\n<img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-111440\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget-222x300.png\" alt=\"\" width=\"222\" height=\"300\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget-222x300.png 222w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget-255x344.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget-59x80.png 59w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget-30x40.png 30w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/08\/widget.png 328w\" sizes=\"(max-width: 222px) 100vw, 222px\" \/><br \/>\nOm de OneDesk-widget voor klantapps met uw website te integreren, moet u een klein JavaScript-fragment toevoegen aan alle pagina&#8217;s op uw website waar u de widget beschikbaar wilt hebben. Als uw pagina&#8217;s dynamisch worden gegenereerd, kunt u het JavaScript-fragment toevoegen aan uw paginavoettekst. U kunt uw fragment vinden in het beheerpaneel van uw OneDesk-account, onder Beheer&gt; Klant-apps. Klik op de link &#8220;Snippet genereren&#8221;.<br \/>\n<img decoding=\"async\" width=\"300\" height=\"199\" class=\"alignnone size-medium wp-image-112611\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-300x199.png\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-300x199.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-453x300.png 453w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-255x169.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-121x80.png 121w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-60x40.png 60w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-480x318.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-500x331.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-750x497.png 750w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet-360x238.png 360w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/snippet.png 755w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>U kunt het uiterlijk van de widget als volgt aanpassen:<br \/>\n&#8211; close-color=\u201d#25aed8\u201d: kleur voor de sluitknop<br \/>\n&#8211; open-color=\u201d#25aed8\u201d: kleur voor de open knop<br \/>\nVoor aanvullende weergave-instellingen kunt u deze vinden<a href=\"https:\/\/onedesk.com\/docs\/OneDesk_Customer_Apps_Configuration.pdf\"> hier<\/a> .<\/p>\n<p><strong>2. Zet de portal in een iframe.<\/strong><br \/>\nMet een iframe kunt u een webpagina in een andere insluiten.<br \/>\nPlaats een iframe-tag op uw webpagina en gebruik voor de bron (src) de link naar uw OneDesk-klantportaal. Die link vind je onder \u201cBeheer\u201d&gt; Customer Portal\u201d en er is een link bij de paginatitel. Volg die link en kopieer de bestemmings-URL.<br \/>\n<img decoding=\"async\" width=\"296\" height=\"63\" class=\"alignnone size-full wp-image-111433\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2018\/07\/CP-link.png\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2018\/07\/CP-link.png 296w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/07\/CP-link-255x54.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2018\/07\/CP-link-188x40.png 188w\" sizes=\"(max-width: 296px) 100vw, 296px\" \/><\/p>\n<p>Vergeet bij het gebruik van een iframe niet de breedte en hoogte van de framemaat in te stellen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk bevat drie realtime klantgerichte apps die u kunt gebruiken om met uw klanten te communiceren en hen via een interface toegang te geven tot hun tickets en deze met u te bespreken. De klant-apps fungeren ook als kennisbank waar u artikelen kunt publiceren die u met uw klanten wilt delen. U kunt live in [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9715],"tags":[],"class_list":["post-112610","post","type-post","status-publish","format-standard","hentry","category-1-hoe-onedesk-te-gebruiken"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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