{"id":168056,"date":"2022-03-30T20:01:04","date_gmt":"2022-03-30T20:01:04","guid":{"rendered":"https:\/\/onedesk.com\/voorbeeld-kpi-dashboards\/"},"modified":"2022-03-30T20:01:43","modified_gmt":"2022-03-30T20:01:43","slug":"voorbeeld-kpi-dashboards","status":"publish","type":"post","link":"https:\/\/onedesk.com\/nl\/voorbeeld-kpi-dashboards\/","title":{"rendered":"Voorbeeld KPI-dashboards"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-components-of-a-kpi-dashboard\">Onderdelen van een KPI-dashboard<\/h2>\n\n<p class=\"wp-block-paragraph\">KPI&#8217;s of Key Performance Indicators zijn metingen die bepalen hoe goed uw organisatie haar doelen en doelstellingen bereikt. KPI&#8217;s zijn cruciaal voor het nemen van datagestuurde beslissingen voor uw bedrijf. KPI-dashboards bieden een enkel scherm met handige grafieken en grafieken om eenvoudig uw voortgang en prestaties te meten. Houd daarom bij het bepalen van de te gebruiken KPI-diagrammen rekening met uw branchefocus, projectplanningsmethodologie en bedrijfsdoelen.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-onedesk-s-real-time-kpi-charts\">Realtime KPI-grafieken van OneDesk<\/h2>\n\n<p class=\"wp-block-paragraph\">OneDesk biedt een verscheidenheid aan realtime grafieken om veel KPI&#8217;s te meten. Deze grafieken zijn te vinden in de <a href=\"https:\/\/onedesk.com\/nl\/kenmerken-index\/analytics-applicatie\/\">Analytics<\/a> -applicatie in OneDesk. Omdat OneDesk helpdesk- en projectbeheer combineert, kunnen grafieken worden gebruikt om gegevens over tickets, taken, teamprestaties en werklast en projecten te analyseren. Standaard zijn grafieken gegroepeerd in &#8220;Grafiekseries&#8221;. U kunt eenvoudig grafieken naar keuze toevoegen om een aangepast KPI-dashboard te maken. Uw aangepaste dashboards worden vervolgens opgeslagen in uw zijpaneel &#8220;Weergaven&#8221; en u kunt eenvoudig verschillende KPI&#8217;s of statistieken analyseren door het gewenste dashboard te selecteren dat u hebt geconfigureerd. Houd bij het maken van een diagramdashboard rekening met welk doel het zal dienen en met de behoeften van uw bedrijf. <\/p>\n\n<p class=\"wp-block-paragraph\">We hebben enkele voorbeelddiagramdashboards samengesteld. Elk dashboard is gegroepeerd op basis van de bedrijfsdoelen die het dient. <\/p>\n\n<p class=\"wp-block-paragraph\">Voor een handleiding over hoe u een aangepast dashboard kunt <a href=\"https:\/\/onedesk.com\/how-to-create-a-custom-chart-dashboard\/\">maken, raadpleegt u Een aangepast diagramdashboard maken<\/a><\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-table-of-contents\"><strong>Inhoudsopgave<\/strong><\/h2>\n\n<ul class=\"wp-block-list\"><li><a href=\"#h-dashboard-customer-pain-points\">Pijnpunten van de klant<\/a><\/li><li><a href=\"http:\/\/h-dashboard-customer-satisfaction\">Klanttevredenheid<\/a><\/li><li><a href=\"http:\/\/h-dashboard-support-team-performance\">Ondersteuning teamprestaties<\/a><\/li><li><a href=\"http:\/\/h-dashboard-team-workload\">Teamwerklast<\/a><\/li><li><a href=\"http:\/\/h-dashboard-improve-resource-management\">Resourcemanagement verbeteren<\/a><\/li><li><a href=\"http:\/\/h-dashboard-general-help-desk-analytics\">Algemene helpdeskanalyses<\/a><\/li><li><a href=\"http:\/\/h-dashboard-general-project-management\">Algemene analyse van projectbeheer<\/a><\/li><li>D <a href=\"http:\/\/h-dashboard-devops\">evOps<\/a><\/li><li><a href=\"http:\/\/h-dashboard-agile-project-management\">Agile projectmanagement<\/a><\/li><\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\">( <strong>Vetgedrukt<\/strong> geeft de &#8220;Grafiekreeks&#8221; in OneDesk aan. &#8220;Aanhalingstekens&#8221; geven de naam van de OneDesk-grafiek aan.)<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-customer-pain-points\"><strong>Dashboard: pijnpunten van klanten<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Het doel van dit dashboard is om veelvoorkomende problemen van klanten te identificeren. Pijnpunten van klanten hangen grotendeels af van het type bedrijf dat u runt. Het is echter nuttig om problemen te identificeren, zoals het soort problemen dat klanten indienen, tot waar in de klantreis problemen optreden. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Klanttevredenheid<\/strong> -&gt; \u201cTevredenheidsscore &amp; mediane wachttijd aanvrager\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Klanttevredenheid<\/strong> -&gt; \u201cGoede versus slechte klanttevredenheid\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Klanttevredenheid<\/strong> -&gt; \u201cTevredenheidsscore per woning\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2013&gt; \u201cGemiddeld gesprek per ticket\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2013&gt; \u201cTickets met volledige resolutie\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van tickets<\/strong> \u2013&gt; &#8220;Types&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Tickets analyse<\/strong> \u2013&gt; \u201cCirkeldiagram per bron\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis tickets<\/strong> \u2013&gt; \u201c Tickets aangemaakt op datum en bron\u201d<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"510\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/CustomerPointsChart-1024x510.png\" alt=\"dashboard van klant-kpi-diagram\" class=\"wp-image-167923\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/CustomerPointsChart-1024x510.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/CustomerPointsChart-300x149.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/CustomerPointsChart-768x383.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/CustomerPointsChart.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-customer-satisfaction\"><strong>Dashboard: klanttevredenheid<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Het doel van dit dashboard is om de kwaliteit en betrouwbaarheid te bepalen van de ondersteuning die klanten ontvangen. Maak gebruik van de ingebouwde <a href=\"https:\/\/onedesk.com\/all-about-customer-surveys\/\">klanttevredenheidsonderzoeken<\/a> van OneDesk om de klanttevredenheid te verhogen en dit dashboard optimaal te benutten.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2013&gt; \u201cTickets met volledige resolutie\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2013&gt; \u201cTicket op wachttijd van aanvrager\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2013&gt; &#8220;Mediaan volledige resolutie en wachttijd van aanvrager&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Klanttevredenheid<\/strong> -&gt; \u201cGoede versus slechte tevredenheidstickets\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Klanttevredenheid<\/strong> \u2192 \u201cTevredenheidsscore en beoordeelde tickets\u201d<\/p>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-support-team-performance\"><strong>Dashboard: prestaties van het ondersteuningsteam<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Het doel van dit dashboard is om de prestaties van uw ondersteuningsteam te analyseren, bijvoorbeeld de effici\u00ebntie en consistentie van het oplossen van tickets.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis tickets<\/strong> \u2192 \u201cTickets aangemaakt\/opgelost\u201d <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis tickets<\/strong> \u2192 \u201cOplossingstijd\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van tickets<\/strong> \u2192 \u201cwerkuren\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Artikelen<\/strong> \u2013&gt; \u201cAantal tickets aangemaakt en opgelost op datum\u201d <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en toewijzingen van klanten<\/strong> \u2192 &#8220;Tickets becommentarieerd, gemaakt en opgelost&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en toewijzingen van klanten<\/strong> \u2192 &#8220;Updates van toegewezen personen&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en toewijzingen van klanten<\/strong> \u2192 &#8220;Mediaan volledige resolutie en wachttijd van aanvrager&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste tickets<\/strong> \u2192 \u201cTickets met volledige resolutie\u201d <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Backlog<\/strong> \u2192 &#8220;Wekelijkse onopgeloste tickets op status&#8221; OF &#8220;Dagelijkse onopgeloste tickets op status&#8221;<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"511\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1-1024x511.png\" alt=\"Kpi-dashboard voor ondersteuningsteamprestaties\" class=\"wp-image-167910\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1-1024x511.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1-300x150.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1-768x383.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/SupportTeamPerformanceCHarts-1.png 1357w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-team-workload\"><strong>Dashboard: werkdruk team <\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Het volgende dashboard is gericht op het bepalen hoe druk uw team is met zowel tickets als taken.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cwerklast\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cwerkuren\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201copdrachtnemers<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Items<\/strong> \u2192 \u201cwerkuren per resource\u201d <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Items<\/strong> \u2192 \u201ctotaal gewerkte uren\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste items<\/strong> \u2192 &#8220;Onopgeloste items op status&#8221; <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste items<\/strong> \u2192 &#8220;Onopgeloste items door toegewezen team&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Werklast en urenregistratie<\/strong> \u2192 \u201cTijdregistratie\u201d<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/3EZr8rUKlcvOUyQM4udAp-z7F5HcvMy_heW5lW7UegAFBta-Jo6QJUYP7DkAFu-L9NQHwXt05VZWEP0AyoCaN2DwcCfdlqBA8UPVWsYWZVpFJwbdTqSnh4S5KlZ9RdMIUClaoU7v\" alt=\"\"\/><\/figure>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-improve-resource-management\"><strong>Dashboard: resourcebeheer verbeteren<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Dit dashboard bevat KPI&#8217;s om het resourcebeheer te verbeteren. Resourcemanagement verwijst naar het effectief plannen en toewijzen van tijd, vaardigheden en middelen. U wilt bijvoorbeeld de drukste perioden voor ondersteuningsverzoeken lokaliseren. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Artikelen<\/strong> \u2013&gt; &#8220;Aantal items dat elk uur wordt gemaakt&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cBron\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van artikel<\/strong> \u2192<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis van items<\/strong> \u2192 &#8220;Items gemaakt&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis van items<\/strong> \u2192 &#8220;Gemiddelde items gemaakt per dag van de week&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste items<\/strong> \u2192 &#8220;Onopgeloste items per itemtype&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste items<\/strong> \u2192 &#8220;Onopgeloste items door toegewezen team&#8221;<\/p>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-general-help-desk-analytics\"><strong>Dashboard: algemene helpdeskanalyses<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Deze reeks grafieken kan dienen als een algemeen, universeel helpdesk-analysedashboard. Analyseer en begrijp hoeveel en waar tickets binnenkomen, evenals de algemene prestaties van uw ondersteuningsteam. <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis tickets<\/strong> \u2192 \u201cRecent aangemaakte tickets\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en opdrachten van klanten<\/strong> \u2192 &#8220;Tickets per eerste antwoord&#8221; <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Antwoorden en toewijzingen van klanten<\/strong> \u2192 &#8220;Mediaan volledige resolutie en wachttijd van de aanvrager&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Onopgeloste tickets<\/strong> \u2192 \u201cOnopgeloste tickets op status\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Backlog<\/strong> \u2192 \u201cDagelijkse onopgeloste tickets op status\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van tickets<\/strong> \u2192 \u201cbron\u201d <\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"503\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/ChartHelpDesk-1024x503.png\" alt=\"helpdesk-kpi-diagrammen\" class=\"wp-image-167899\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/ChartHelpDesk-1024x503.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/ChartHelpDesk-300x148.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/ChartHelpDesk-768x378.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/ChartHelpDesk.png 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-general-project-management\"><strong>Dashboard: algemeen projectbeheer<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Dit dashboard dient als algemeen overzicht van de voortgang van uw taken en projecten.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Artikelen<\/strong> \u2013&gt; \u201cGepland versus echt werk\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van taken<\/strong> \u2192 \u201cwerkuren\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van taken<\/strong> \u2192 \u201cwerkelijke werkzaamheden per project\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van artikel<\/strong> \u2013&gt; \u201c\u201d% voltooid per project\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cprojectitems\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van artikel<\/strong> \u2192 \u201csoorten\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Taken wijzigen geschiedenis<\/strong> \u2192 \u201cTaken aangemaakt\/opgelost\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Taken wijzigingsgeschiedenis<\/strong> \u2192 &#8220;Gemaakte vs opgeloste taken&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Taken wijzigen geschiedenis<\/strong> \u2192 &#8220;Oplossingstijd&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Backlog<\/strong> \u2192 \u201cWekelijkse onvoltooide taken\u201d<\/p>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-devops\"><strong>Dashboard: DevOps<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Dit dashboard is gericht op het observeren van project- en taakprestaties in de loop van de tijd, evenals op het type en de hoeveelheid feedback van eindgebruikers.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis tickets<\/strong> \u2192 &#8220;Tickets aangemaakt op datum en itemtype&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Items \u2192<\/strong> \u201cAantal tickets aangemaakt en opgelost op datum\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis van items<\/strong> \u2192 &#8220;Items gemaakt\/opgelost&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Werklast en urenregistratie<\/strong> \u2192 \u201cTijdregistratie\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Backlog<\/strong> \u2192 \u201cWekelijkse onvoltooide taken op prioriteit\u201d <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Items<\/strong> \u2192 &#8216;burndown per project&#8217;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Taken wijzigen geschiedenis<\/strong> \u2192 &#8220;Taken aangemaakt op datum en itemtype&#8221;<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cVelocity\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cprojectitems\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201c% voltooid door projecten\u201d<\/p>\n\n<div style=\"height:75px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-dashboard-agile-project-management\"><strong>Dashboard: agile projectmanagement<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">Dit dashboard is bedoeld om projecten volgens agile methodologie te begeleiden en te informeren.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Items<\/strong> \u2192 \u201cburndown\u201d EN\/OF \u201cburndown per project\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cVelocity\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis van items<\/strong> \u2192 Resolutietijd<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201cagile punten vs. capaciteit\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis van items<\/strong> \u2192 Tijd sinds items in uitvoering ??? <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Wijzigingsgeschiedenis items<\/strong> \u2192 Items aangemaakt op datum &amp; itemtype ?? <\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van item<\/strong> \u2192 \u201c% voltooid door projecten\u201d<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Actueel overzicht van artikel<\/strong> \u2192 \u201csoorten\u201d<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/aXk7Dby0LQFVO2VdhdHXovXZ7u75tbu-yI_oOsUZ64alpe8Iw6N4PbPdbBGjXcNWBgXSyxJZiZTZGUiV_bIxCrj9azvOY7x_zV46agp8NJj8US41OiTc3p7FeWB-zDvVac1hCWGQ\" alt=\"agile projectmanagement kpi-diagrammen\"\/><\/figure>\n\n<h3 class=\"wp-block-heading\" id=\"h-related-articles\"><strong>Gerelateerde artikelen:<\/strong><\/h3>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/onedesk.com\/how-to-create-a-custom-chart-dashboard\/\">Een aangepast diagramdashboard maken<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/onedesk.com\/nl\/aangepaste-analyse-dashboards-voor-specifieke-industrieen\/\">Aangepaste analysedashboards voor specifieke branches<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/onedesk.com\/manage-views\/\">Weergaven beheren en aanpassen in OneDesk<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Onderdelen van een KPI-dashboard KPI&#8217;s of Key Performance Indicators zijn metingen die bepalen hoe goed uw organisatie haar doelen en doelstellingen bereikt. KPI&#8217;s zijn cruciaal voor het nemen van datagestuurde beslissingen voor uw bedrijf. KPI-dashboards bieden een enkel scherm met handige grafieken en grafieken om eenvoudig uw voortgang en prestaties te meten. Houd daarom bij [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9727],"tags":[],"class_list":["post-168056","post","type-post","status-publish","format-standard","hentry","category-2-beste-praktijken"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.5) - 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