{"id":100625,"date":"2021-05-20T15:56:55","date_gmt":"2021-05-20T15:56:55","guid":{"rendered":"https:\/\/onedesk.com\/videos\/tilpasse-utseendet-til-e-postene-dine\/"},"modified":"2021-12-20T18:23:30","modified_gmt":"2021-12-20T18:23:30","slug":"tilpasse-utseendet-pa-e-postene-dine","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/tilpasse-utseendet-pa-e-postene-dine\/","title":{"rendered":"Tilpasse e-postutseende"},"content":{"rendered":"<p><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-email-appearance-customization\/\">Oppdatert video<\/a><\/p>\n<h2>Transkripsjon:<\/h2>\n<p>P\u00e5 OneDesk kan du n\u00e5 tilpasse utseendet p\u00e5 e-postene dine. Du kan gj\u00f8re dette ved \u00e5 g\u00e5 til administrasjonsinnstillingene dine, og deretter klikke p\u00e5 e-postinnstillinger og klikke p\u00e5 utseende. Derfra kan du g\u00e5 til e-postoverskriften slik at du kan laste opp din egen firmalogo. Du kan for eksempel kopiere lim inn et bilde og legge det ved her. Og her under e-postsignatur er dette en mal som vi har for OneDesk-e-posten. Du kan f\u00f8lge denne malen, eller hvis du allerede har etablert en e-postsignatur, kan du bare fjerne denne og lime inn din egen. Hvis du \u00f8nsker \u00e5 f\u00e5 e-posten til \u00e5 se ut som den kommer fra deg og ikke fra OneDesk, er det her du kan fjerne OneDesk-merkevaren under e-postinnstillingene dine, under utseende. Og n\u00e5 kan du endre fargene p\u00e5 selve e-posten, slik den vises n\u00e5r du ser e-posten.<\/p>\n<p>S\u00e5 for eksempel gjelder brukeren din hvis du vil at bakgrunnen skal v\u00e6re i gr\u00e5tt. S\u00e5 p\u00e5 den m\u00e5ten kan du, du kan se n\u00e5r det er en meldingstr\u00e5d, dette er hva, dette er hvordan du kan gj\u00f8re det. Du kan endre fargen herfra, eller hvis du vil bare holde det enkelt og holde det hvitt og f\u00f8lge hovedstrukturen og utseendet til e-posten. Du kan endre dette til hvitt herfra. Det samme kan sies for resten. Hvis du vil fjerne boblene fra hver melding for hver tekstsamtale, kan du bare aktivere dette her og klikke p\u00e5 skjul boblekanten. Og p\u00e5 den m\u00e5ten vises det ikke p\u00e5 e-posten. I tillegg kan du ogs\u00e5 g\u00e5 et skritt videre i \u00e5 maskere OneDesk-merkevaren. Du kan endre dette svaret her til navnet p\u00e5 bedriften din.<\/p>\n<p>S\u00e5 det ville v\u00e6re ditt firmanavnsvar, og dette trenger ikke \u00e5 v\u00e6re en ekte e-post. Som alt det gj\u00f8r er \u00e5 maskere OneDesk-en. S\u00e5 du legger inn firmanavnet ditt, s\u00e5 det blir svar p\u00e5 firmaet ditt. Name.Com, det samme ville blitt sagt for noreply. S\u00e5 p\u00e5 den m\u00e5ten at disse e-postene her i utgangspunktet er det kunden din ser i e-posten n\u00e5r de mottar en e-post fra, fra OneDesk-nettapplikasjonen. Her, til slutt, n\u00e5r det st\u00e5r, aldri legg til f\u00f8lgende e-poster som f\u00f8lgere. For eksempel, hvis du har din st\u00f8tte-e-post som du aldri vil legge til som en feil eller en leder som bare alltid sender inn billetter, men ikke bare vil, er det mer en p\u00e5minnelse eller ikke \u00f8nsker \u00e5 bli lagt til som en f\u00f8lger, vil bare informere teamet om \u00e5 gj\u00f8re det. Det er her du kan svarteliste visse e-poster. S\u00e5 n\u00e5r de sender inn ting til deg, legger du dem aldri til som f\u00f8lger.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oppdatert video Transkripsjon: P\u00e5 OneDesk kan du n\u00e5 tilpasse utseendet p\u00e5 e-postene dine. Du kan gj\u00f8re dette ved \u00e5 g\u00e5 til administrasjonsinnstillingene dine, og deretter klikke p\u00e5 e-postinnstillinger og klikke p\u00e5 utseende. Derfra kan du g\u00e5 til e-postoverskriften slik at du kan laste opp din egen firmalogo. Du kan for eksempel kopiere lim inn et [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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