{"id":100626,"date":"2021-05-20T15:56:56","date_gmt":"2021-05-20T15:56:56","guid":{"rendered":"https:\/\/onedesk.com\/videos\/the-onedesk-kunde-appene\/"},"modified":"2021-12-20T18:31:33","modified_gmt":"2021-12-20T18:31:33","slug":"onedesk-kunde-appene","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-kunde-appene\/","title":{"rendered":"Kundeapplikasjonene"},"content":{"rendered":"<p><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-customer-apps\/\">Oppdatert video<\/a><\/p>\n<h2>Transkripsjon:<\/h2>\n<p>OneDesk gir deg tre kundevendte apper som du kan sette p\u00e5 nettstedet ditt og begynne \u00e5 samhandle med kundene og bes\u00f8kende p\u00e5 nettstedet. Du kan forh\u00e5ndsvise disse appene ved \u00e5 klikke p\u00e5 navnet ditt&gt; &#8216;forh\u00e5ndsvis kundeapper&#8217;. Dette vil \u00e5pne kundeapp-widgeten din i en ny nettleserfane. Denne widgeten kan maksimeres ved \u00e5 klikke p\u00e5 ikonet og du kan forst\u00f8rre eller forminske den med dette ikonet her ogs\u00e5.<\/p>\n<p>Messenger-applikasjonen lar deg chatte i sanntid med kundene dine, bli informert n\u00e5r de legger ut nye chatter, og fange disse chattene som nye billetter p\u00e5 kontoen din. Kundeportalen gir kundene dine et grensesnitt for \u00e5 spore billettene deres. Her kan de oppdatere seg p\u00e5 status, de kan legge til kommentarer og mer.<\/p>\n<p>\u00abSend inn ny\u00bb-fanen gir kundene dine et skjema for \u00e5 sende inn nye billetter. Du kan faktisk legge inn opptil 20 forskjellige skjemaer p\u00e5 nettstedet ditt. For \u00e5 konfigurere portalen, g\u00e5 tilbake til hovedprogrammet for OneDesk, klikk p\u00e5 administrasjon og velg &#8216;kundeapper&#8217;. Her kan du aktivere og deaktivere hvilken som helst av de tre kundeappene: Messenger, kundeportal eller nettskjemaer. Du kan ogs\u00e5 endre fargene, og du kan endre teksten og spr\u00e5ket som finnes p\u00e5 portalen din.<\/p>\n<p>Du kan klikke &#8220;generer kodebit&#8221;, og dette gir deg JavaScript-en du trenger for \u00e5 sette portalen p\u00e5 nettstedet ditt.<\/p>\n<p>Messenger-fanen lar deg konfigurere noen innstillinger for messenger. Skriv en melding online og offline her.<\/p>\n<p>Kundeportalfanen lar deg bestemme hvilke billetter de bes\u00f8kende vil se, om de m\u00e5 logge p\u00e5 og hvilke andre funksjoner som er tilgjengelige p\u00e5 portalen.<\/p>\n<p>Nettskjemafanen lar deg lage opptil 20 forskjellige typer skjemaer og konfigurere hva som er p\u00e5 disse skjemaene.<\/p>\n<p>Hvis du vil komme i gang, g\u00e5r du over til kundeapper, klikker p\u00e5 generer kodebit og legger ut kodebiten p\u00e5 nettstedet ditt for \u00e5 begynne \u00e5 kommunisere med kundene dine n\u00e5.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oppdatert video Transkripsjon: OneDesk gir deg tre kundevendte apper som du kan sette p\u00e5 nettstedet ditt og begynne \u00e5 samhandle med kundene og bes\u00f8kende p\u00e5 nettstedet. Du kan forh\u00e5ndsvise disse appene ved \u00e5 klikke p\u00e5 navnet ditt&gt; &#8216;forh\u00e5ndsvis kundeapper&#8217;. Dette vil \u00e5pne kundeapp-widgeten din i en ny nettleserfane. Denne widgeten kan maksimeres ved \u00e5 klikke [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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