{"id":100786,"date":"2021-05-20T18:29:08","date_gmt":"2021-05-20T18:29:08","guid":{"rendered":"https:\/\/onedesk.com\/videos\/the-onedesk-kunde-portal-hvordan-a-konfigurere-den\/"},"modified":"2021-05-20T18:29:08","modified_gmt":"2021-05-20T18:29:08","slug":"the-onedesk-kunde-portal-hvordan-a-konfigurere-den","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/the-onedesk-kunde-portal-hvordan-a-konfigurere-den\/","title":{"rendered":"Kundeportaltilpasning"},"content":{"rendered":"<h2>Transkripsjon:<\/h2>\n<p>OneDesk leveres med en innebygd kundeportal. Du kan gi dette til kundene dine slik at de kan lage nye billetter, spore billettene og diskutere dem med deg. Du kan se kundeportalen din ved \u00e5 klikke p\u00e5 navnet ditt, forh\u00e5ndsvise kundeappene. Dette \u00e5pner en ny nettleserfane med et eksempel p\u00e5 et nettsted. Her kan du se widgeten innebygd i nettstedet. Og den andre kategorien i den widgeten er portalen. Her vil kundene dine se en liste over billettene sine. De kan klikke for \u00e5 se detaljer, og de kan diskutere dem med deg. De kan til og med sende inn nye ved \u00e5 klikke p\u00e5 nye.<\/p>\n<p>Mange ting kan konfigureres, b\u00e5de i widgeten og kundeportalen. Slik gj\u00f8r du det. G\u00e5 tilbake til hovedappen, klikk p\u00e5 administrasjonen og klikk p\u00e5 kundeappene. Her. Du kan bestemme om du vil fjerne noen av disse appene fra widgeten, bare sl\u00e5 p\u00e5 og av disse forskjellige bryterne her. Du kan endre fargene. Du kan endre spr\u00e5ket og teksten, og slik kan du legge den p\u00e5 nettstedet ditt. Lenger ned ser du sider som er spesifikke for de enkelte kundeappene. P\u00e5 kundeportalsiden kan du avgj\u00f8re om kundene trenger \u00e5 logge p\u00e5 for \u00e5 se sine ting. I s\u00e5 fall kan du deretter bestemme hva de kan se, p\u00e5 varene de selv har bedt om, p\u00e5 varene de selv eller andre i firmaet deres har bedt om, varer og prosjekter de f\u00f8lger. Du har bestemt deg for \u00e5 legge dem til i prosjekter. Du kan tillate dem \u00e5 se elementene i spesifikke prosjekter eller noen kombinasjoner av disse. Lenger nede er det noen andre alternativer, slik som at du lar kunden registrere seg selv, eller trenger du \u00e5 invitere dem? Kan de f\u00f8lge varene og se statusen til varene? Og her kan du bestemme hvilke filtre som vises p\u00e5 sidepanelet. Hvis du har sp\u00f8rsm\u00e5l om \u00e5 sette kundeportalen p\u00e5 nettstedet ditt eller om hvordan du konfigurerer den, ikke n\u00f8l med \u00e5 ta kontakt og snakke med oss.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: OneDesk leveres med en innebygd kundeportal. Du kan gi dette til kundene dine slik at de kan lage nye billetter, spore billettene og diskutere dem med deg. Du kan se kundeportalen din ved \u00e5 klikke p\u00e5 navnet ditt, forh\u00e5ndsvise kundeappene. Dette \u00e5pner en ny nettleserfane med et eksempel p\u00e5 et nettsted. Her kan du [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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