{"id":100901,"date":"2021-05-21T19:17:44","date_gmt":"2021-05-21T19:17:44","guid":{"rendered":"https:\/\/onedesk.com\/videos\/billetter-oppgaver-og-andre-varer\/"},"modified":"2022-06-17T17:02:38","modified_gmt":"2022-06-17T17:02:38","slug":"billetter-oppgaver-og-andre-varer","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/billetter-oppgaver-og-andre-varer\/","title":{"rendered":"02. Billetter og oppgaver"},"content":{"rendered":"<p><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-item-creation-configuration\/\">Oppdatert video<\/a><\/strong><\/p>\n<h2><strong>Transkripsjon:<\/strong><\/h2>\n<p>Varer er billettene, oppgavene og andre typer ting du administrerer i OneDesk. Her kan du se dem i oppgaveapplikasjonen, varene mine er oppgavene mine. I billetts\u00f8knaden er varene mine billettene mine. Den kan grupperes i prosjekter som du ser her, og jeg kan opprette en ny ved \u00e5 klikke p\u00e5 legg til og velge typen jeg vil lage. S\u00e5 hvis jeg vil lage en ny billett, gi den et navn og opprett den. Det vises i listen min.<\/p>\n<p>Du kan ha opptil 30 forskjellige typer varer i OneDesk-kontoen din. Slik kan du finne dem. Klikk p\u00e5 administrasjon og velg typen applikasjon du vil legge til en type i. I billettapplikasjonen har jeg for eksempel en type, bare generisk billett. Hvis jeg vil legge til flere, viser jeg skjulte typer, og jeg kan sl\u00e5 p\u00e5 noen andre typer billetter. For hver av dem kan jeg gi det et navn, jeg kan endre ikonet, og viktigere, jeg kan administrere statusene til det slik at jeg kan endre fargene, endre de forskjellige statusene vi skal gjennom og velge en standard . N\u00e5, n\u00e5r jeg klikker p\u00e5 legg til, ser du at det er noen ekstra typer jeg kan lage her. Det er verdt \u00e5 merke seg at hver av disse typene, som du har sl\u00e5tt p\u00e5, har en dedikert e-postadresse for den, slik at du kan motta disse elementene av disse typene direkte via e-post.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oppdatert video Transkripsjon: Varer er billettene, oppgavene og andre typer ting du administrerer i OneDesk. Her kan du se dem i oppgaveapplikasjonen, varene mine er oppgavene mine. I billetts\u00f8knaden er varene mine billettene mine. Den kan grupperes i prosjekter som du ser her, og jeg kan opprette en ny ved \u00e5 klikke p\u00e5 legg til [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9690],"aiovg_tags":[],"class_list":["post-100901","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-1-komme-i-gang"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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