{"id":100907,"date":"2021-05-21T19:19:25","date_gmt":"2021-05-21T19:19:25","guid":{"rendered":"https:\/\/onedesk.com\/videos\/oppsett-egendefinerte-felt-i-onedesk\/"},"modified":"2021-05-21T19:19:25","modified_gmt":"2021-05-21T19:19:25","slug":"oppsett-egendefinerte-felt-i-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/oppsett-egendefinerte-felt-i-onedesk\/","title":{"rendered":"Sette opp egendefinerte felt"},"content":{"rendered":"<h2><strong>Transkripsjon:<\/strong><\/h2>\n<p>Du kan legge til egendefinerte egenskaper til dine forskjellige oppgaver og billetter i OneDesk. Her er de funnet. P\u00e5 billettopplysningene kan du for eksempel se at jeg ikke har noen egendefinerte felt. Jeg kan f\u00f8lge denne lenken for \u00e5 konfigurere de egendefinerte feltene, og den vil navigere meg til administrasjonspanelet, med delen for egendefinerte felt \u00f8verst. Her kan jeg legge til nye egendefinerte felt i billettene mine, men jeg kan ogs\u00e5 legge til egendefinerte felt i mine oppgaver, prosjekter, brukere eller kunder.<\/p>\n<p>For \u00e5 legge til et egendefinert felt, vil jeg klikke &#8220;Opprett tilpasset felt&#8221; og gi det et navn. Jeg velger deretter hvilken type tilpasset felt jeg vil at dette skal v\u00e6re. Dette kan v\u00e6re tekst, nummer, dato, pris og valg. La oss velge &#8216;valg&#8217;. S\u00e5 n\u00e5 kan jeg bestemme hvilke typer varer jeg vil at den skal vises. P\u00e5 billettene mine, p\u00e5 alle varene, p\u00e5 mine oppgaver, funksjoner, prosjekter, brukere eller kunder. Min standard, fordi jeg er i billettapplikasjonen, vil billetter allerede v\u00e6re valgt.<\/p>\n<p>N\u00e5 kan jeg velge hvilke prosjekter jeg vil at den skal vises p\u00e5. Det kan v\u00e6re lurt \u00e5 lage et tilpasset felt som g\u00e5r p\u00e5 tvers av prosjekter, noe som er den vanligste saken. Eller kanskje jeg vil sette et tilpasset felt p\u00e5 et enkelt prosjekt. Hvis jeg velger &#8216;alle prosjekter&#8217;, betyr det n\u00e5r jeg oppretter en ny billett, og det er i &#8216;alle prosjekter&#8217;, vil jeg ha den egendefinerte egenskapen synlig for meg. Imidlertid, hvis jeg hadde opprettet det egendefinerte feltet bare i &#8220;pr\u00f8veprosjekt&#8221;, ville det egendefinerte feltet bare vises p\u00e5 billettene n\u00e5r de er i &#8220;pr\u00f8veprosjekt&#8221;.<\/p>\n<p>Jeg gj\u00f8r det synlig.<\/p>\n<p>Og n\u00e5 fordi jeg valgte \u201cvalg\u201d tilpasset felt, skal jeg begynne \u00e5 lage de forskjellige alternativene for mitt valg. Kanskje jeg vil at den f\u00f8rste skal v\u00e6re &#8216;ja&#8217; og den andre til \u00e5 v\u00e6re &#8216;nei&#8217;. Og for det tredje vil jeg at det skal v\u00e6re tomt. Jeg vil at standardinnstillingen skal v\u00e6re tom. S\u00e5 n\u00e5r jeg oppretter dette egendefinerte feltet, vises det her som et nytt felt. Og n\u00e5, hvis jeg g\u00e5r til billetts\u00f8knaden min, viser detaljene, kan du se at jeg har et tilpasset felt kalt &#8216;nytt felt&#8217; og det er tomt som standard, og jeg kan velge &#8216;ja&#8217; eller &#8216;nei&#8217;.<\/p>\n<p>N\u00e5r jeg setter disse egendefinerte feltene p\u00e5 de forskjellige billettene mine, kan den vises i en av kolonnene. S\u00e5 n\u00e5 kan vi legge til en ny feltkolonne i rutenettet mitt. Jeg kan ogs\u00e5 legge dem til p\u00e5 skjemaer, slik at n\u00e5r jeg oppretter en ny billett, kan feltet fylles ut p\u00e5 det tidspunktet. Jeg kan til og med legge dem p\u00e5 kundeportalskjemaene mine, slik at n\u00e5r kundene mine sender inn nye billetter, kan de ogs\u00e5 fylle ut dette feltet. Jeg kan ogs\u00e5 filtrere etter billetter. S\u00e5 n\u00e5r jeg klikker her, kan jeg velge \u00e5 filtrere etter den nye egendefinerte egenskapen. Derfor kan jeg f\u00e5 et syn p\u00e5 bare de der svaret er ja. N\u00e5r jeg s\u00f8ker, kan du se at det bare er ett resultat, for det var det jeg fullf\u00f8rte.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: Du kan legge til egendefinerte egenskaper til dine forskjellige oppgaver og billetter i OneDesk. Her er de funnet. P\u00e5 billettopplysningene kan du for eksempel se at jeg ikke har noen egendefinerte felt. Jeg kan f\u00f8lge denne lenken for \u00e5 konfigurere de egendefinerte feltene, og den vil navigere meg til administrasjonspanelet, med delen for egendefinerte [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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