{"id":100937,"date":"2021-05-25T19:43:41","date_gmt":"2021-05-25T19:43:41","guid":{"rendered":"https:\/\/onedesk.com\/videos\/lage-billetter-og-oppgaver-i-onedesk\/"},"modified":"2022-06-07T19:40:41","modified_gmt":"2022-06-07T19:40:41","slug":"lage-billetter-og-oppgaver-i-onedesk","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/lage-billetter-og-oppgaver-i-onedesk\/","title":{"rendered":"03. Opprette billetter og oppgaver"},"content":{"rendered":"<p><strong><a href=\"https:\/\/onedesk.com\/videos\/onedesk-getting-started-item-creation-configuration\/\">Oppdatert video<\/a><\/strong><\/p>\n<h2><strong>Transkripsjon:<\/strong><\/h2>\n<p>\u00c5 lage nye elementer i OneDesk er veldig enkelt.<\/p>\n<p>For \u00e5 opprette et nytt element, klikker du bare p\u00e5 pilen ved siden av &#8216;Legg til&#8217; -knappen og velger hva du vil lage. La oss for eksempel lage en billett. N\u00e5r du oppretter en billett, dukker det opp en popup, og du trenger bare \u00e5 fylle ut skjemaet. I dette tilfellet oppretter vi bare en ny billett.<\/p>\n<p>N\u00e5 kan du fylle ut resten av skjemaet, eller du kan bare klikke &#8216;Opprett&#8217;. Navnet er den eneste egenskapen som kreves. N\u00e5r du klikker &#8216;Opprett&#8217;, er en ny billett lagt til i kontoen min.<\/p>\n<p>Hvis du er administrator for kontoen din, kan du ogs\u00e5 konfigurere dette skjemaet. For \u00e5 gj\u00f8re det klikker du p\u00e5 denne &#8220;Konfigurer dette skjemaet&#8221; -linken, og du kan bestemme hvilke egenskaper som vises p\u00e5 skjemaet, og om de er obligatoriske eller ikke.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oppdatert video Transkripsjon: \u00c5 lage nye elementer i OneDesk er veldig enkelt. For \u00e5 opprette et nytt element, klikker du bare p\u00e5 pilen ved siden av &#8216;Legg til&#8217; -knappen og velger hva du vil lage. La oss for eksempel lage en billett. N\u00e5r du oppretter en billett, dukker det opp en popup, og du trenger [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9690],"aiovg_tags":[],"class_list":["post-100937","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-1-komme-i-gang"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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