{"id":125633,"date":"2021-08-25T13:29:56","date_gmt":"2021-08-25T13:29:56","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-item-creation-konfigurasjon\/"},"modified":"2021-12-20T18:54:44","modified_gmt":"2021-12-20T18:54:44","slug":"onedesk-getting-started-item-creation-configuration","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/","title":{"rendered":"OneDesk &#8211; Komme i gang: Vareoppretting og konfigurasjon"},"content":{"rendered":"<h2>Transkripsjon:<\/h2>\n<p>OneDesk gir deg muligheten til \u00e5 aktivere og tilpasse billett- og oppgavetyper. Det er best praksis \u00e5 bare bruke disse typene hvis du \u00f8nsker \u00e5 konfigurere unike arbeidsflyter for hver. Unng\u00e5 \u00e5 lage flere typer hvis mulig for \u00e5 redusere un\u00f8dvendig kompleksitet i arbeidsflytene dine.<\/p>\n<p>Du finner disse konfigurasjonsalternativene i den administrative delen. Klikk p\u00e5 tannhjulikonet for \u00e5 f\u00e5 tilgang til administrative innstillinger, funnet under &#8220;flere applikasjoner&#8221;, og velg billetter eller oppgaver. Du kan opprette opptil ti oppgavetyper og ti billetttyper. Du kan velge en farge for hver type og endre de angitte ikonene. Du kan ogs\u00e5 gi nytt navn til billetttypen eller oppgaven som automatisk endrer opprettelses-e-postadressen. <\/p>\n<p>Hver billett eller oppgavetype du oppretter kan ha unike livssyklusstatuser, slik at du kan lage forskjellige arbeidsflyter for hver av varetypene dine.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: OneDesk gir deg muligheten til \u00e5 aktivere og tilpasse billett- og oppgavetyper. Det er best praksis \u00e5 bare bruke disse typene hvis du \u00f8nsker \u00e5 konfigurere unike arbeidsflyter for hver. Unng\u00e5 \u00e5 lage flere typer hvis mulig for \u00e5 redusere un\u00f8dvendig kompleksitet i arbeidsflytene dine. Du finner disse konfigurasjonsalternativene i den administrative delen. Klikk [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9838,9839,9864],"aiovg_tags":[],"class_list":["post-125633","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-no","aiovg_categories-02-prosjektledelse","aiovg_categories-03-administrative-innstillinger"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Vareoppretting og konfigurasjon | Komme i gang | OneDesk-programvareapp<\/title>\n<meta name=\"description\" content=\"OneDesk lar deg aktivere og konfigurere flere varetyper. L\u00e6r mer om de ulike alternativene i denne videoen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vareoppretting og konfigurasjon | Komme i gang | OneDesk-programvareapp\" \/>\n<meta property=\"og:description\" content=\"OneDesk lar deg aktivere og konfigurere flere varetyper. L\u00e6r mer om de ulike alternativene i denne videoen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2021-12-20T18:54:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Vareoppretting og konfigurasjon | Komme i gang | OneDesk-programvareapp","description":"OneDesk lar deg aktivere og konfigurere flere varetyper. L\u00e6r mer om de ulike alternativene i denne videoen.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/","og_locale":"nb_NO","og_type":"article","og_title":"Vareoppretting og konfigurasjon | Komme i gang | OneDesk-programvareapp","og_description":"OneDesk lar deg aktivere og konfigurere flere varetyper. L\u00e6r mer om de ulike alternativene i denne videoen.","og_url":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2021-12-20T18:54:44+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/","url":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/","name":"Vareoppretting og konfigurasjon | Komme i gang | OneDesk-programvareapp","isPartOf":{"@id":"https:\/\/onedesk.com\/no\/#website"},"datePublished":"2021-08-25T13:29:56+00:00","dateModified":"2021-12-20T18:54:44+00:00","description":"OneDesk lar deg aktivere og konfigurere flere varetyper. L\u00e6r mer om de ulike alternativene i denne videoen.","breadcrumb":{"@id":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/#breadcrumb"},"inLanguage":"nb-NO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/no\/videoer\/onedesk-getting-started-item-creation-configuration\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/no\/videoer\/"},{"@type":"ListItem","position":2,"name":"OneDesk &#8211; Komme i gang: Vareoppretting og konfigurasjon"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/no\/#website","url":"https:\/\/onedesk.com\/no\/","name":"OneDesk","description":"Prosjektledelse og Helpdesk-programvare","publisher":{"@id":"https:\/\/onedesk.com\/no\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nb-NO"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/no\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/no\/","logo":{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"August 25, 2021","get_modified_date":"December 20, 2021","category_list":{"aiovg_categories":[{"term_id":9838,"name":"01. HelpDesk","slug":"01-helpdesk-no","term_group":0,"term_taxonomy_id":9838,"taxonomy":"aiovg_categories","description":"En samling videoer for \u00e5 komme i gang med OneDesk's helpdesk -funksjoner.","parent":10082,"count":33,"filter":"raw","term_order":"0"},{"term_id":9839,"name":"02. Prosjektledelse","slug":"02-prosjektledelse","term_group":0,"term_taxonomy_id":9839,"taxonomy":"aiovg_categories","description":"En samling videoer for \u00e5 komme i gang med \u00e5 bruke OneDesk sine prosjektstyringsfunksjoner.","parent":10082,"count":19,"filter":"raw","term_order":"0"},{"term_id":9864,"name":"03. Administrative innstillinger","slug":"03-administrative-innstillinger","term_group":0,"term_taxonomy_id":9864,"taxonomy":"aiovg_categories","description":"En samling videoer for \u00e5 komme i gang med \u00e5 tilpasse OneDesk gjennom administrasjonsinnstillingene.","parent":10082,"count":9,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/no\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/01-helpdesk-no\/\" alt=\"01. HelpDesk\"  class=\"aiovg_categories-01-helpdesk-no\">01. HelpDesk<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/02-prosjektledelse\/\" alt=\"02. Prosjektledelse\"  class=\"aiovg_categories-02-prosjektledelse\">02. Prosjektledelse<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/03-administrative-innstillinger\/\" alt=\"03. Administrative innstillinger\"  class=\"aiovg_categories-03-administrative-innstillinger\">03. Administrative innstillinger<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/aiovg_videos\/125633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/comments?post=125633"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/media?parent=125633"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/aiovg_categories?post=125633"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/aiovg_tags?post=125633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}