{"id":125734,"date":"2021-08-25T13:53:53","date_gmt":"2021-08-25T13:53:53","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-get-started-custom-fields\/"},"modified":"2021-12-20T19:01:49","modified_gmt":"2021-12-20T19:01:49","slug":"onedesk-kom-i-gang-tilpassede-felter","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-kom-i-gang-tilpassede-felter\/","title":{"rendered":"OneDesk &#8211; Komme i gang: Egendefinerte felt"},"content":{"rendered":"<h2>Transkripsjon:<\/h2>\n<p>OneDesk lar deg lage egendefinerte felt som lar deg legge til flere egenskaper til dine billetter, oppgaver, timelister, prosjekter, brukere, kunder og kundeorganisasjoner. Disse egendefinerte feltene lar deg samle inn spesifikke typer informasjon som rullegardinalternativer, tall, tekst og mer. Du kan til og med lage arbeidsflytautomatiseringer basert p\u00e5 egendefinerte feltegenskaper.<\/p>\n<p>La oss for eksempel lage en egendefinert egenskap p\u00e5 en billett. F\u00f8rst klikker du p\u00e5 ikonet Flere applikasjoner og deretter Administrasjonsikonet. Her klikker du p\u00e5 billetter og ruller ned til egendefinerte felt. Klikk p\u00e5 Opprett tilpasset felt og skriv inn et navn for feltet. Vi oppretter et tjenestestedsfelt, som lar oss tildele billetter automatisk basert p\u00e5 valgt tjenestested. For type velger vi Valg, og i alternativseksjonen kan vi legge til noen f\u00e5 steder som New York, Ohio og New Jersey. Du kan angi et standardvalg hvis du vil. Klikk p\u00e5 Opprett. <\/p>\n<p>Med det egendefinerte feltet opprettet, kan vi n\u00e5 legge det til i billettopprettingsskjemaet v\u00e5rt. Rett nedenfor klikker du p\u00e5 billettopprettingsskjemaet og velger Legg til en annen eiendom i opprettelsesskjemaet. Her velger du det egendefinerte feltet vi nettopp opprettet, og gj\u00f8r deretter feltet som kreves ved \u00e5 klikke p\u00e5 avmerkingsboksen til h\u00f8yre. Du kan ogs\u00e5 legge til denne eiendommen i et kundevendt billettskjema hvis du vil.<\/p>\n<p>N\u00e5, n\u00e5r noen oppretter en billett i din OneDesk, m\u00e5 de velge et tjenestested, og du kan opprette en arbeidsflytautomatisering som automatisk tildeler billetten basert p\u00e5 det tilpassede feltvalget.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: OneDesk lar deg lage egendefinerte felt som lar deg legge til flere egenskaper til dine billetter, oppgaver, timelister, prosjekter, brukere, kunder og kundeorganisasjoner. Disse egendefinerte feltene lar deg samle inn spesifikke typer informasjon som rullegardinalternativer, tall, tekst og mer. Du kan til og med lage arbeidsflytautomatiseringer basert p\u00e5 egendefinerte feltegenskaper. La oss for eksempel [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9838,9839,9864,9778],"aiovg_tags":[],"class_list":["post-125734","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-01-helpdesk-no","aiovg_categories-02-prosjektledelse","aiovg_categories-03-administrative-innstillinger","aiovg_categories-users-teams"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Egendefinerte felt | Komme i gang | OneDesk Helpdesk &amp; 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