{"id":155779,"date":"2021-12-20T18:24:17","date_gmt":"2021-12-20T18:24:17","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-i-gang-kunde-apper\/"},"modified":"2024-10-21T14:22:50","modified_gmt":"2024-10-21T14:22:50","slug":"onedesk-get-started-customer-apps","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-get-started-customer-apps\/","title":{"rendered":"OneDesk \u2013 Kom i gang: Kundeapper"},"content":{"rendered":"<p><strong>Transkripsjon:<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">OneDesk gir deg flere kundevendte applikasjoner som du kan legge p\u00e5 nettsiden din. Hver applikasjon gir kundene eller sluttbrukerne forskjellige m\u00e5ter \u00e5 kommunisere med deg eller motta st\u00f8tte p\u00e5. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hvordan du leverer appene til kundene dine er opp til deg. Du kan bygge inn widgeten p\u00e5 nettstedet ditt. Widgeten inneholder hver av appene i fanene. Du kan ogs\u00e5 koble til de enkelte appene direkte fra nettstedet ditt, e-postsignatur og mer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">La oss forklare det grunnleggende for hver applikasjon.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hjemmesideappen er en fullt tilpassbar one-stop landingsside for kundene dine. Du kan legge til lenker, tekst og bilder for \u00e5 gi kundene informasjon eller veilede dem til st\u00f8ttealternativene, nettstedet og mer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Messenger-appen er der kundene dine kan starte en live chat med deg og sende deg bilder, vedlegg og lenker.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ticket Portal er der kundene dine kan logge p\u00e5 for \u00e5 se billettene sine, se oppdateringer og sende meldinger. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Nettskjemaene er skjemaer som dine kunder eller sluttbrukere kan fylle ut for \u00e5 sende inn nye billetter eller andre foresp\u00f8rsler. Du kan konfigurere skjemaene dine med egendefinerte felt, gj\u00f8re felt obligatoriske og mer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Kunnskapsbase-appen er et selvbetjeningssenter hvor du kan publisere artikler og veiledninger. Artikler kan inneholde vedlegg, bilder eller videoer. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">I kundeappene dine kan du aktivere AI-boten. AI-boten kan bidra til \u00e5 redusere arbeidet ved \u00e5 svare p\u00e5 sp\u00f8rsm\u00e5l <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hver av applikasjonene har konfigurerbare tillatelser, farger og logoer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Du kan l\u00e6re mer om \u00e5 sette opp og konfigurere hver kundeapplikasjon i v\u00e5re andre videoer eller artikler. Ta ogs\u00e5 gjerne kontakt med supportteamet via live chat eller e-post. Takk!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: OneDesk gir deg flere kundevendte applikasjoner som du kan legge p\u00e5 nettsiden din. Hver applikasjon gir kundene eller sluttbrukerne forskjellige m\u00e5ter \u00e5 kommunisere med deg eller motta st\u00f8tte p\u00e5. Hvordan du leverer appene til kundene dine er opp til deg. Du kan bygge inn widgeten p\u00e5 nettstedet ditt. Widgeten inneholder hver av appene i [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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