{"id":155928,"date":"2021-12-20T19:03:33","date_gmt":"2021-12-20T19:03:33","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-komme-i-gang-kundeadministrasjon\/"},"modified":"2022-06-21T15:00:52","modified_gmt":"2022-06-21T15:00:52","slug":"onedesk-komme-i-gang-kundeadministrasjon","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-komme-i-gang-kundeadministrasjon\/","title":{"rendered":"OneDesk &#8211; Komme i gang: Kundeadministrasjon"},"content":{"rendered":"<h2>Transkripsjon:<\/h2>\n<p>I OneDesk kan du kontrollere m\u00e5ten du samhandler med og administrerer kundene dine.<\/p>\n<p>I Kundeapplikasjonen kan du administrere b\u00e5de kunder og kundeorganisasjoner.<\/p>\n<p>La oss \u00e5pne detaljpanelet til en kundeorganisasjon ved \u00e5 dobbeltklikke p\u00e5 organisasjonsnavnet. Herfra kan vi legge til et e-postdomene eller flere e-postdomener knyttet til denne organisasjonen. Nye kunder fra dette e-postdomenet blir automatisk lagt til i riktig organisasjon.<\/p>\n<p>Du kan ogs\u00e5 velge hvordan du automatisk ruter eventuelle billetter eller oppgaver fra denne kundeorganisasjonen. Tilordne dem til spesifikke agenter, team, prosjekter, SLAer og mer.<\/p>\n<p>Du kan ogs\u00e5 dele prosjekter med kundeorganisasjonen. Avhengig av innstillingene dine p\u00e5 kundeappene, kan dette gi kundene tilgang til billettene og oppgavene i disse prosjektene.<\/p>\n<p>Under kundeorganisasjonen kan du legge til individuelle kundekontoer. Vi kan ogs\u00e5 \u00e5pne opp en kundes detaljpanel. Her kan vi redigere kundeinformasjonen, klikke oss gjennom for \u00e5 se varene de ba om, se de fulgte prosjektene deres og mer.<\/p>\n<p>Som administrator kan du f\u00e5 tilgang til kundeinnstillinger ved \u00e5 klikke p\u00e5 Flere applikasjoner, deretter Administrasjon. Her kan du administrere dine kundetyper og opprette og legge til egendefinerte felt i kunde- og kundeorganisasjonspostene dine.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: I OneDesk kan du kontrollere m\u00e5ten du samhandler med og administrerer kundene dine. I Kundeapplikasjonen kan du administrere b\u00e5de kunder og kundeorganisasjoner. La oss \u00e5pne detaljpanelet til en kundeorganisasjon ved \u00e5 dobbeltklikke p\u00e5 organisasjonsnavnet. Herfra kan vi legge til et e-postdomene eller flere e-postdomener knyttet til denne organisasjonen. Nye kunder fra dette e-postdomenet blir [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9750],"aiovg_tags":[],"class_list":["post-155928","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-customer-organizations"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kundebehandling | Komme i gang | OneDesk Helpdesk &amp; PM-app<\/title>\n<meta name=\"description\" content=\"OneDesk lar deg administrere kundene dine gjennom en CRM-applikasjon. 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