{"id":155996,"date":"2021-12-20T19:04:50","date_gmt":"2021-12-20T19:04:50","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-kom-i-gang-e-postsporing\/"},"modified":"2021-12-20T19:04:50","modified_gmt":"2021-12-20T19:04:50","slug":"onedesk-kom-i-gang-e-postsporing","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-kom-i-gang-e-postsporing\/","title":{"rendered":"OneDesk – Komme i gang: E-postsporing"},"content":{"rendered":"

Transkripsjon:<\/h2>\n

OneDesk f\u00f8rer en logg over alle e-poster som har blitt sendt og mottatt av din OneDesk i l\u00f8pet av de siste 72 timene. Dette lar deg ha full \u00e5penhet om e-postene dine.<\/p>\n

Du kan se e-postpostene dine ved \u00e5 klikke p\u00e5 Flere applikasjoner nederst til venstre. Velg Administrasjon og klikk deretter p\u00e5 E-poster. \u00d8verst finner du faner for innkommende og utg\u00e5ende e-postmeldinger.<\/p>\n

I utg\u00e5ende-fanen kan du se e-postene OneDesk har sendt p\u00e5 dine vegne. Du kan se e-postens sendedato, emne, mottaker og status. Klikk p\u00e5 handlingsmenyen ved siden av e-posten for \u00e5 se flere detaljer som e-postinnholdet og mer. <\/p>\n

Merk at hvis du sender med din egen SMTP-server, vil vi ikke kunne spore disse e-postene her, og du m\u00e5 kontakte serveradministratoren din for \u00e5 gj\u00f8re det.<\/p>\n

I innkommende-fanen kan du se e-postene som onedesk har mottatt p\u00e5 dine vegne. Du kan se mottatt dato, emne, e-postadressen til den opprinnelige avsenderen, og hvilken handling den innkommende e-posten resulterte i inne i OneDesk. For eksempel resulterte denne e-posten i opprettelsen av en billett. Klikk p\u00e5 handlingsmenyen ved siden av e-posten for \u00e5 se flere detaljer eller for \u00e5 laste ned e-posten.<\/p>\n

I b\u00e5de innkommende og utg\u00e5ende faner kan du ogs\u00e5 s\u00f8ke gjennom e-postene hvis du trenger \u00e5 finne en bestemt. Klikk p\u00e5 oppdater for \u00e5 oppdatere skjermen.<\/p>\n","protected":false},"excerpt":{"rendered":"

Transkripsjon: OneDesk f\u00f8rer en logg over alle e-poster som har blitt sendt og mottatt av din OneDesk i l\u00f8pet av de siste 72 timene. Dette lar deg ha full \u00e5penhet om e-postene dine. Du kan se e-postpostene dine ved \u00e5 klikke p\u00e5 Flere applikasjoner nederst til venstre. Velg Administrasjon og klikk deretter p\u00e5 E-poster. \u00d8verst […]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10063],"aiovg_tags":[],"class_list":["post-155996","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-05-e-postbehandling"],"yoast_head":"\nE-postsporing | Komme i gang | OneDesk Helpdesk & PM-programvare<\/title>\n<meta name=\"description\" content=\"OneDesk f\u00f8rer en logg over alle e-poster som har blitt sendt og mottatt i l\u00f8pet av de siste 72 timene. 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