{"id":156056,"date":"2021-12-20T19:51:52","date_gmt":"2021-12-20T19:51:52","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-for-it-bedrifter-avdelinger\/"},"modified":"2021-12-20T19:51:52","modified_gmt":"2021-12-20T19:51:52","slug":"onedesk-for-it-bedrifter-avdelinger","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/no\/videoer\/onedesk-for-it-bedrifter-avdelinger\/","title":{"rendered":"OneDesk for IT-bedrifter og -avdelinger"},"content":{"rendered":"<h2>Transkripsjon:<\/h2>\n<p>OneDesk-programvaren hjelper bedriftens IT-avdelinger eller IT-tjenesteleverand\u00f8rer med deres billettering og prosjektledelse. OneDesk kan hente billetter fra en rekke kanaler, inkludert fra e-post, billettportaler, kundenettskjemaer eller live chat. Du kan koble OneDesk til e-posten din p\u00e5 f\u00e5 minutter. OneDesk sparer deg tid ved \u00e5 automatisere din daglige arbeidsflyt. Tilpass og automatiser statuser, varsler, automatiske svar, tildelingsregler, SLAer og mye mer. Bruk OneDesk til \u00e5 kommunisere direkte med sluttbrukere eller diskuter privat med teamet ditt. OneDesk har et kraftig sanntidsmeldingssystem innebygd, enten du chatter med en sluttbruker, oppdaterer en oppgave eller s\u00f8ker p\u00e5 en billett. OneDesk sender meldingen i sanntid og sender e-post til de som er frakoblet. Sendte svar legges s\u00f8ml\u00f8st til samtalen. Tilby kundene dine tilleggstjenester ved \u00e5 bruke OneDesks kundevendte apper: kunnskapsbase, billettportal, live chat og billettskjemaer.<\/p>\n<p>N\u00e5r det gjelder \u00e5 administrere IT-prosjekter, har OneDesk deg dekket. Fullstendige prosjektplanleggings- og sporingsverkt\u00f8y inkluderer dype oppgavehierarkier, Gantt-diagrammer, veikart og dashbord. For smidige prosjekter tilbyr OneDesk Kanban-tavler, historiepunkter og nedbrente diagrammer. Organiser billetter, oppgaver og prosjekter i portef\u00f8ljer for dine produkter, avdelinger eller kunder. Du kan ogs\u00e5 filtrere i gruppe for \u00e5 lage dine egne tilpassede visninger.<\/p>\n<p>Spor tiden din etter tekniker, klient eller prosjekt ved \u00e5 bruke timelistene og arbeidstidtakerne som er inkludert i OneDesks nett- og mobilapper. F\u00e5 enkelt ut dataene dine ved \u00e5 generere et regneark med en hvilken som helst liste, visning. Design og planlegg rapporter som skal sendes til kunder eller ledere. Koble til Excel og regnskapsprogramvare for \u00e5 gj\u00f8re fakturering enkel. Vi tror du kommer til \u00e5 elske den brukervennlige, men tilpassbare kraften til OneDesk. Pr\u00f8v det uten stress ved \u00e5 registrere deg p\u00e5 onedesk.com. N\u00e5r du bestemmer deg for \u00e5 bli proff, vil du finne at vi har rettferdige priser uten skjulte avgifter eller tillegg. Alle planer inkluderer alle funksjoner. Hvis du har sp\u00f8rsm\u00e5l, ikke n\u00f8l med \u00e5 bestille en demo med oss eller chatte med teamet v\u00e5rt.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transkripsjon: OneDesk-programvaren hjelper bedriftens IT-avdelinger eller IT-tjenesteleverand\u00f8rer med deres billettering og prosjektledelse. OneDesk kan hente billetter fra en rekke kanaler, inkludert fra e-post, billettportaler, kundenettskjemaer eller live chat. Du kan koble OneDesk til e-posten din p\u00e5 f\u00e5 minutter. OneDesk sparer deg tid ved \u00e5 automatisere din daglige arbeidsflyt. Tilpass og automatiser statuser, varsler, automatiske svar, [&hellip;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[10071],"aiovg_tags":[],"class_list":["post-156056","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-11-hvordan-onedesk-kan-hjelpe-virksomheten-din"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.0 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Help Desk og prosjektledelsesl\u00f8sning for IT-bedrifter<\/title>\n<meta name=\"description\" content=\"OneDesk kombinerer prosjektledelse og helpdesk-programvare. 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