{"id":153268,"date":"2021-12-16T21:41:47","date_gmt":"2021-12-16T21:41:47","guid":{"rendered":"https:\/\/onedesk.com\/funksjonsindeks\/auto-triage\/"},"modified":"2023-08-08T18:59:41","modified_gmt":"2023-08-08T18:59:41","slug":"auto-triage","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/","title":{"rendered":"Auto-Triage"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"153268\" class=\"elementor elementor-153268 elementor-117941\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-918bb89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"918bb89\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eada0e5\" data-id=\"eada0e5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0286e1 elementor-widget elementor-widget-heading\" data-id=\"d0286e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Auto-Triage i OneDesk<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05aaf89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"05aaf89\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3605a5d\" data-id=\"3605a5d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46275d1 elementor-widget elementor-widget-text-editor\" data-id=\"46275d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/p>\n<p>Spar tid og effektiviser arbeidsflyten din ved automatisk triaging i OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0533951 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0533951\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0cbcdc2\" data-id=\"0cbcdc2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ec07e9 elementor-align-center elementor-widget elementor-widget-global elementor-global-239887 elementor-global-131872 elementor-widget-button\" data-id=\"9ec07e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/no\/registrer-deg-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c991027 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c991027\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-90bed3a\" data-id=\"90bed3a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-151465f elementor-widget elementor-widget-heading\" data-id=\"151465f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Hva er automatisk triaging?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69d651c elementor-widget elementor-widget-text-editor\" data-id=\"69d651c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Automatisert triaging refererer til \u00e5 dirigere en billett eller oppgave til riktig person eller team uten noen manuell intervensjon. I OneDesk kan triaging gj\u00f8res gjennom sv\u00e6rt fleksible <a href=\"https:\/\/onedesk.com\/videos\/webinar-automations\/\">automatiseringsregler<\/a> .  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0b9307 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0b9307\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e0286f9\" data-id=\"e0286f9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-942085d elementor-widget elementor-widget-heading\" data-id=\"942085d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Deleger arbeid automatisk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f83dec5 elementor-widget elementor-widget-text-editor\" data-id=\"f83dec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk lar deg lage regler for automatisk ruting for billetter, oppgaver og prosjekter. Spar tid ved \u00e5 automatisere prosessen med <a href=\"https:\/\/onedesk.com\/da\/videos\/onedesk-kom-igang-auto-triage-kundeanmodninger\/\">triaging<\/a> av innkommende billetter til helpdesk-agenter. Automatiseringer er kraftige og konfigurerbare. Deleger innkommende billetter til agenter basert p\u00e5 kunden, <a href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/konfigurerbare-typer\/\">billetttypen<\/a> , spesifikke s\u00f8keord og mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bbfbd5 elementor-widget elementor-widget-heading\" data-id=\"9bbfbd5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fleksibel triage billetter og oppgaver<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-860dde3 elementor-widget elementor-widget-text-editor\" data-id=\"860dde3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Du kan triage mer enn bare innkommende <a href=\"https:\/\/onedesk.com\/helpdesk-project-management-glossary\/\">billetter eller oppgaver<\/a> . Optimaliser arbeidsflyten din ved \u00e5 pr\u00f8ve eller tilordne billetter eller oppgaver p\u00e5 nytt i l\u00f8pet av deres livssyklus. Her er noen eksempler:<\/p>\n<ul>\n<li>Automatisk tilordne en billett til en leder hvis dens <a href=\"https:\/\/onedesk.com\/da\/videos\/onedesk-kom-igang-opgaveprioritering-scoring-planlaegning\/\">prioritet<\/a> endres til 5 stjerner.  <\/li>\n<li>Tilordne en oppgave automatisk til et annet team n\u00e5r den g\u00e5r inn i en godkjent status.<\/li>\n<li>  Tilordne en oppgave p\u00e5 nytt hvis den blir overf\u00f8rt til et annet prosjekt.  <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3bb20ef\" data-id=\"3bb20ef\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e71e516 elementor-widget elementor-widget-image\" data-id=\"e71e516\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"549\" height=\"349\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp\" class=\"attachment-large size-large wp-image-161910\" alt=\"automatisering av brukerst\u00f8tteh\u00e5ndtering\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp 549w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome-300x191.webp 300w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9e6e19c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e6e19c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fe3a1d1\" data-id=\"fe3a1d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-04c139a elementor-widget elementor-widget-heading\" data-id=\"04c139a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u00e6ringsressurser<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f97a2c4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f97a2c4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-b3424e4\" data-id=\"b3424e4\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ebb3de elementor-widget elementor-widget-heading\" data-id=\"8ebb3de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c6e3d1fb-e549-46c1-aa95-44385ed6517a\">Sett opp automatisk triage basert p\u00e5 kundeorganisasjon<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4161c8f elementor-widget elementor-widget-text-editor\" data-id=\"4161c8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Autotriage innkommende billetter til riktig team eller agent basert p\u00e5 kundeorganisasjonen.<\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-c6e3d1fb-e549-46c1-aa95-44385ed6517a\"><strong>L\u00e6re mer&gt;&gt;<\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1be97de\" data-id=\"1be97de\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4ea6188 elementor-widget elementor-widget-heading\" data-id=\"4ea6188\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b13c4e94-0c38-4cc0-a129-d1634fcc513d?customerAccess\">Om ressursfordeling<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d79056 elementor-widget elementor-widget-text-editor\" data-id=\"5d79056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Vurder hvor og n\u00e5r du skal tildele arbeid og balanser ressurser effektivt.  <\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-b13c4e94-0c38-4cc0-a129-d1634fcc513d?customerAccess\">L\u00e6re mer&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f32a307\" data-id=\"f32a307\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21b048e elementor-widget elementor-widget-heading\" data-id=\"21b048e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-807dc878-60ac-47d3-9f1a-06388327990a\">Bruker automatisert ruting<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37abdfa elementor-widget elementor-widget-text-editor\" data-id=\"37abdfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ruter automatisk billetter eller oppgaver til prosjekter, team og mer.<\/p>\n<p><strong><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-807dc878-60ac-47d3-9f1a-06388327990a?customerAccess\">L\u00e6re mer&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9061a28 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9061a28\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ffe0174\" data-id=\"ffe0174\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71220ed elementor-align-center elementor-widget elementor-widget-global elementor-global-239887 elementor-global-131872 elementor-widget-button\" data-id=\"71220ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/no\/registrer-deg-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Auto-Triage i OneDesk Spar tid og effektiviser arbeidsflyten din ved automatisk triaging i OneDesk. Sign up free! Hva er automatisk triaging? Automatisert triaging refererer til \u00e5 dirigere en billett eller oppgave til riktig person eller team uten noen manuell intervensjon. I OneDesk kan triaging gj\u00f8res gjennom sv\u00e6rt fleksible automatiseringsregler . Deleger arbeid automatisk OneDesk lar [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151677,"menu_order":23,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-153268","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Auto-Triage | OneDesk HelpDesk &amp; Project Management Software App<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk og prosjektledelsesprogramvare. Du kan automatisk triage billetter og oppgaver for \u00e5 redusere manuelle repeterende oppdrag til teamet ditt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Auto-Triage | OneDesk HelpDesk &amp; Project Management Software App\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk og prosjektledelsesprogramvare. Du kan automatisk triage billetter og oppgaver for \u00e5 redusere manuelle repeterende oppdrag til teamet ditt.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T18:59:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Auto-Triage | OneDesk HelpDesk & Project Management Software App","description":"OneDesk er helpdesk og prosjektledelsesprogramvare. Du kan automatisk triage billetter og oppgaver for \u00e5 redusere manuelle repeterende oppdrag til teamet ditt.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/","og_locale":"nb_NO","og_type":"article","og_title":"Auto-Triage | OneDesk HelpDesk & Project Management Software App","og_description":"OneDesk er helpdesk og prosjektledelsesprogramvare. Du kan automatisk triage billetter og oppgaver for \u00e5 redusere manuelle repeterende oppdrag til teamet ditt.","og_url":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T18:59:41+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/","url":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/","name":"Auto-Triage | OneDesk HelpDesk & Project Management Software App","isPartOf":{"@id":"https:\/\/onedesk.com\/no\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp","datePublished":"2021-12-16T21:41:47+00:00","dateModified":"2023-08-08T18:59:41+00:00","description":"OneDesk er helpdesk og prosjektledelsesprogramvare. Du kan automatisk triage billetter og oppgaver for \u00e5 redusere manuelle repeterende oppdrag til teamet ditt.","breadcrumb":{"@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/#breadcrumb"},"inLanguage":"nb-NO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/"]}]},{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/01\/WorkflowsHome.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/no\/funksjonsindeks\/auto-triage\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"OneDesk-funksjonsindeks","item":"https:\/\/onedesk.com\/no\/funksjonsindeks\/"},{"@type":"ListItem","position":2,"name":"Auto-Triage"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/no\/#website","url":"https:\/\/onedesk.com\/no\/","name":"OneDesk","description":"Prosjektledelse og Helpdesk-programvare","publisher":{"@id":"https:\/\/onedesk.com\/no\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nb-NO"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/no\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/no\/","logo":{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 16, 2021","get_modified_date":"August 8, 2023","author_name":"Kenneth Lim","author_url":"https:\/\/onedesk.com\/no\/author\/ken-lim\/","author_email":"ken.lim@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Kenneth","author_lastname":"Lim","user_login":"ken.lim","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-DS4","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/153268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/comments?post=153268"}],"version-history":[{"count":5,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/153268\/revisions"}],"predecessor-version":[{"id":252744,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/153268\/revisions\/252744"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/151677"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/media?parent=153268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}