{"id":154304,"date":"2021-12-20T14:21:43","date_gmt":"2021-12-20T14:21:43","guid":{"rendered":"https:\/\/onedesk.com\/funksjonsindeks\/jobber-med-en-billett-eller-oppgave\/"},"modified":"2023-08-08T19:03:52","modified_gmt":"2023-08-08T19:03:52","slug":"jobber-med-en-billett-eller-oppgave","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/funksjonsindeks\/jobber-med-en-billett-eller-oppgave\/","title":{"rendered":"Jobber med en billett eller oppgave"},"content":{"rendered":"\t\t
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Jobber med en billett eller oppgave<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Sentraliser all informasjonen du trenger for \u00e5 jobbe med og fullf\u00f8re billetter og oppgaver. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk lar deg \u00e5pne en billett eller oppgave i et eget detaljpanel. Dette lar deg fullf\u00f8re nesten alle handlinger fra et sentralisert sted. Alt relatert til eller knyttet til den billetten eller oppgaven er tilgjengelig fra detaljpanelet. Den er fullt konfigurerbar, tilpassbar og du har muligheten til \u00e5 se denne informasjonen i full st\u00f8rrelse eller forankre den p\u00e5 siden, slik at du raskt kan bla gjennom detaljene til flere elementer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Billettdetaljpanel\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Billettdetaljpanel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan jobbe med flere aspekter av billetten fra detaljpanelet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Se, kontroller og oppdater enkelt alle billettdetaljer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytte billetten inn i et prosjekt, tilordne den til et teammedlem, dele notater og vedlegg, oppdatere billettstatusene, legge til timelister og eskalere den til en oppgave.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Koble til kommunikasjon med kunder og teammedlemmer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan ha flere samtalestr\u00f8mmer<\/a> med teammedlemmer og kunder, noe som muliggj\u00f8r enkelt samarbeid. Samtaler kan v\u00e6re interne eller eksterne og kobles sammen i en omnikanal kommunikasjonsstr\u00f8m.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Lag deloppgaver for \u00e5 bryte ned komplekse billetter<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan dele opp en kompleks billett i flere underoppgaver<\/a> som har sine egne statuser og egenskaper. Dette lar deg planlegge utf\u00f8relsen mer detaljert og enkelt dele opp arbeidet mellom flere teammedlemmer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spor raskt tid og gjennomg\u00e5 utf\u00f8rt arbeid<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan overv\u00e5ke all innsendt tid jobbet p\u00e5 billetten, samt spore eventuelle endringer eller oppdateringer gjort av brukere eller automatiseringer. Du kan ogs\u00e5 sjekke tilfredshetspoengsummen til l\u00f8ste billetter og eventuelle tilbakemeldinger fra kunder.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Detaljpanel for oppgaver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan jobbe med flere aspekter av oppgaven fra detaljpanelet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Se, kontroller og oppdater enkelt alle oppgavedetaljer<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan flytte oppgaven inn i et prosjekt, lage en plan, legge til kostnader, legge til smidige poeng og tilordne den til et teammedlem. P\u00e5 oppgaveniv\u00e5 kan du ogs\u00e5 dele notater og vedlegg, oppdatere statusene, legge til timelister<\/a> og dele opp oppgaven i underoppgaver.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Samarbeid med teamet ditt s\u00e5 vel som kunder<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan samarbeide med kunder og teammedlemmer ved \u00e5 kommunisere direkte i panelet med dem for \u00e5 f\u00e5 mer informasjon, be om dokumenter eller assistanse. Samtaletr\u00e5dene er fullt synkronisert for fremtidig referanse, og du kan ogs\u00e5 opprette underoppgaver og tilordne dem til teammedlemmene dine.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Spor tidligere og relatert arbeid for full synlighet<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan overv\u00e5ke alle statusendringene til en oppgaves underoppgaver, spore alle endringer som er gjort i oppgaven, og se innsendt tid. Eventuelle relaterte elementer kan ogs\u00e5 n\u00e5s direkte fra panelet.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Detaljpanel\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
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L\u00e6ringsressurser <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Dokking av detaljpanelet<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Fest detaljpanelet til siden av skjermen for enkelt \u00e5 bla gjennom arbeidet.<\/p>\n

Les mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Tilpasse detaljpanelet <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konfigurer hvilke egenskaper som vises p\u00e5 elementdetaljpanelene. <\/p>\n

Les mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Bruke egendefinerte felt<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u00e6r hvordan du oppretter og bruker egendefinerte felt for \u00e5 fange opp unik informasjon. <\/p>\n

Les mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Jobber med en billett eller oppgave Sentraliser all informasjonen du trenger for \u00e5 jobbe med og fullf\u00f8re billetter og oppgaver. Sign up free! OneDesk lar deg \u00e5pne en billett eller oppgave i et eget detaljpanel. Dette lar deg fullf\u00f8re nesten alle handlinger fra et sentralisert sted. Alt relatert til eller knyttet til den billetten eller […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151677,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-154304","page","type-page","status-publish","hentry"],"yoast_head":"\nArbeide med en billett eller oppgave | OneDesk HelpDesk og prosjektledelse<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk og prosjektledelsesprogramvare. Sentraliser arbeidet og kommunikasjonen din gjennom et kraftig billett- og oppgavedetaljpanel.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/jobber-med-en-billett-eller-oppgave\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Arbeide med en billett eller oppgave | OneDesk HelpDesk og prosjektledelse\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk og prosjektledelsesprogramvare. 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