{"id":233314,"date":"2022-06-02T18:17:18","date_gmt":"2022-06-02T18:17:18","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/"},"modified":"2022-06-02T18:17:21","modified_gmt":"2022-06-02T18:17:21","slug":"kundestotte-administrasjonsprogramvare","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/","title":{"rendered":"Programvare for kundest\u00f8tteadministrasjon"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"233314\" class=\"elementor elementor-233314 elementor-167042\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7f7dec3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7f7dec3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-94e1e70\" data-id=\"94e1e70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-662a4f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"662a4f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bef4c2e\" data-id=\"bef4c2e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d8c4cf5 elementor-widget elementor-widget-heading\" data-id=\"d8c4cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Programvare for kundest\u00f8tteadministrasjon<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-be0ec9d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"be0ec9d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bce10fe\" data-id=\"bce10fe\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a12f423 elementor-widget elementor-widget-heading\" data-id=\"a12f423\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alt om administrasjonsprogramvare for kundest\u00f8tte<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-68aa09f elementor-widget elementor-widget-text-editor\" data-id=\"68aa09f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Utmerket kundeopplevelse er bygget p\u00e5 hvor godt en bedrift kan bist\u00e5 og kommunisere med kunder og potensielle kunder. En programvare for kundest\u00f8tteadministrasjon gir verkt\u00f8y for \u00e5 forenkle kundeserviceprosessen. Programvaren gj\u00f8r det lettere for agenter \u00e5 spore, organisere og svare p\u00e5 problemer. Med verkt\u00f8y som automatisering bruker agenter mindre tid p\u00e5 repeterende oppgaver og mer tid p\u00e5 \u00e5 engasjere kunder. I tillegg gir programvaren ofte verkt\u00f8y for kunder ogs\u00e5. Kundevendte apper, som de kalles, kan inkludere live chat-meldinger, en kunnskapsbase, kundeportal og billettskjemaer. Kundeapper lar kundene n\u00e5 ut og holde seg oppdatert p\u00e5 sine egne premisser. <\/p><p>Fortsett \u00e5 lese for \u00e5 l\u00e6re hvordan kundeserviceprogramvare kan hjelpe bedrifter med \u00e5 ta ting til neste niv\u00e5.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e597c86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e597c86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d05ce11\" data-id=\"d05ce11\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6adf6ae elementor-widget elementor-widget-heading\" data-id=\"6adf6ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fordeler med en kundest\u00f8tteprogramvare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c60bc18 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c60bc18\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-329073e\" data-id=\"329073e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23bcb1f elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"23bcb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-handshake\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStyrk kundene\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tGi kundene verkt\u00f8yene til \u00e5 hjelpe seg selv, kommunisere med deg og holde deg oppdatert p\u00e5 foresp\u00f8rsler.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-72b667e\" data-id=\"72b667e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0a84ff7 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"0a84ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-tasks\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tStr\u00f8mlinjeformet organisasjon\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tSe dataene du \u00f8nsker med tilpassede dashboards. Bruk Kanban-tavler, lister, tr\u00e6r, kalendere, filtre og grupperinger.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-7ccd541\" data-id=\"7ccd541\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ec9af9 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"9ec9af9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"far fa-comments\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tSentralisert kommunikasjon\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tUansett hvordan en kunde kontakter deg (e-post, live chat, foresp\u00f8rselsskjemaer), blir meldinger sentralisert p\u00e5 ett sted.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-68e96eb\" data-id=\"68e96eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d05a857 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"d05a857\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-robot\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tEliminer repetisjon\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tAutomatisering lar deg kutte ned eller eliminere repeterende oppgaver. Autotriage, tilordne, svar og mer.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-20 elementor-top-column elementor-element elementor-element-a576cb0\" data-id=\"a576cb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-471405c elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-widget elementor-widget-icon-box\" data-id=\"471405c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<span  class=\"elementor-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-hand-holding-heart\"><\/i>\t\t\t\t<\/span>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<span  >\n\t\t\t\t\t\t\tForbedre tilfredsheten\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<p class=\"elementor-icon-box-description\">\n\t\t\t\t\t\tMed en administrasjonsprogramvare for kundest\u00f8tte, g\u00e5r ikke foresp\u00f8rsler glipp av og l\u00f8sningene n\u00e5s raskere.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c3eaace elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c3eaace\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e9ff166\" data-id=\"e9ff166\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bd1760 elementor-widget elementor-widget-heading\" data-id=\"9bd1760\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Forbedre tjenestene med OneDesks programvare for kundest\u00f8tteadministrasjon<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af9dba6 elementor-widget elementor-widget-text-editor\" data-id=\"af9dba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk er et kundest\u00f8ttesystem som kombinerer helpdesk og prosjektledelse til en kraftig alt-i-ett-l\u00f8sning.<br><a href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/\"><strong>&gt;Se en fullstendig liste over OneDesks funksjoner her<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5b8d5f6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5b8d5f6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-920df17\" data-id=\"920df17\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-633aaca elementor-widget elementor-widget-image\" data-id=\"633aaca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-medium_large size-medium_large wp-image-231920\" alt=\"team og klientsamarbeid\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5ebcd43\" data-id=\"5ebcd43\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e7d8bb3 elementor-widget elementor-widget-heading\" data-id=\"e7d8bb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Fjernet den delte innboksen med e-postbehandling for st\u00f8tte<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51434d1 elementor-widget elementor-widget-text-editor\" data-id=\"51434d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk eliminerer behovet for \u00e5 organisere eller administrere e-postinnbokser. Videresend st\u00f8tteinnboksen din eller flere innbokser automatisk til OneDesk. OneDesk vil da automatisk konvertere kundeforesp\u00f8rsler til billetter. OneDesks kundest\u00f8tteadministrasjonsprogramvare sentraliserer all innkommende e-post til \u00e9n plattform. Og all n\u00f8dvendig informasjon fanges opp. Alle billettrelaterte samtaler med kunden eller det interne teamet er knyttet til billetten. Du har muligheten til \u00e5 opprette en samtale med kunden eller det interne teamet i selve billetten ved \u00e5 veksle mellom de to fanene: Kundesvar og interne meldinger.<br>Du kan ogs\u00e5 legge ved viktige dokumenter til billetten eller samtalen. OneDesks meldingssystem vil gj\u00f8re deg i stand til \u00e5 legge ved filer direkte til en kundes e-post. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0137f25 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0137f25\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfaeb32\" data-id=\"bfaeb32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e4d0d3 elementor-widget elementor-widget-heading\" data-id=\"6e4d0d3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Kundeserviceprogramvare laget for st\u00f8tteagenter<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ab78f1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ab78f1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6bcfd85\" data-id=\"6bcfd85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63cd97e elementor-widget elementor-widget-heading\" data-id=\"63cd97e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Tilpassbare billettdashbord<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6eb09d8 elementor-widget elementor-widget-text-editor\" data-id=\"6eb09d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk for kundest\u00f8tteadministrasjonsprogramvare gir teamet ditt flere m\u00e5ter \u00e5 str\u00f8mlinjeforme pliktene sine. For det f\u00f8rste tilbyr OneDesk tilpassbare <a href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/konfigurerbare-arbeidsvisninger\/\">visninger<\/a> av billettdashbord. <\/p><p>Disse visningene lar agenter filtrere og gruppere billetter p\u00e5 en rekke m\u00e5ter. Noen f\u00e5 eksempler:<\/p><ul><li>Grupp\u00e9r billetter etter prioritet.<\/li><li>Grupper billetter etter dato<\/li><li>Filtrer billetter etter tildelt team eller teammedlem.<\/li><li>Tilordne billetter p\u00e5 nytt p\u00e5 et Kanban-brett. <\/li><li>Se alle billetter som venter p\u00e5 svar fra agenten<\/li><li>og mer!<\/li><\/ul><p>Du kan lagre dine tilpassede arbeidsvisninger og bytte s\u00f8ml\u00f8st mellom dem. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4e8e519\" data-id=\"4e8e519\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66d8c99 elementor-widget elementor-widget-image\" data-id=\"66d8c99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"384\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-768x384.png\" class=\"attachment-medium_large size-medium_large wp-image-167055\" alt=\"tilpassede billettvisninger\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-768x384.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-300x150.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban-1024x512.png 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/03\/Ticket-Kanban.png 1039w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-baff9ab elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"baff9ab\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f476b0b\" data-id=\"f476b0b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e6f49c elementor-widget elementor-widget-image\" data-id=\"6e6f49c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"270\" height=\"555\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket.webp\" class=\"attachment-medium_large size-medium_large wp-image-169372\" alt=\"mobilbillettsystem\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket.webp 270w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/mfodTicket-146x300.webp 146w\" sizes=\"(max-width: 270px) 100vw, 270px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66d8316\" data-id=\"66d8316\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9bc8f6c elementor-widget elementor-widget-heading\" data-id=\"9bc8f6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Verkt\u00f8y for kundest\u00f8tteteam<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96529cd elementor-widget elementor-widget-text-editor\" data-id=\"96529cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Str\u00f8mlinjeform agentarbeidsflyter og optimer ytelsen med OneDesks programvareverkt\u00f8y for kundest\u00f8tteadministrasjon. <\/p><p>Agenter kan bruke lagrede svar for enkelt \u00e5 svare p\u00e5 vanlige sp\u00f8rsm\u00e5l. Lagrede svar eller hermetiske svar reduserer responstiden samt behovet for \u00e5 bytte mellom applikasjoner.<\/p><p>I tillegg tilbyr OneDesk en mobilvennlig versjon samt en mobilapp. Teamet ditt kan enkelt holde oversikt over oppdrag fra hvor som helst.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ba43b61 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ba43b61\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91ddfe0\" data-id=\"91ddfe0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0409cd0 elementor-widget elementor-widget-heading\" data-id=\"0409cd0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Programvare for kundest\u00f8tte og tilfredshet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5bf47fc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5bf47fc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6ff612d\" data-id=\"6ff612d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4cded0f elementor-widget elementor-widget-image\" data-id=\"4cded0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-medium_large size-medium_large wp-image-168903\" alt=\"serviceavtalest\u00f8tte\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-66d1465\" data-id=\"66d1465\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e6c0925 elementor-widget elementor-widget-heading\" data-id=\"e6c0925\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">S\u00f8rg for rask oppl\u00f8sning med serviceniv\u00e5avtaler<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-deba9b7 elementor-widget elementor-widget-text-editor\" data-id=\"deba9b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Serviceniv\u00e5avtaler, eller SLAer, lar deg bruke retningslinjer for svartid p\u00e5 innkommende billetter. Motta varsler f\u00f8r eller hvis en SLA har blitt brutt. OneDesk for kundest\u00f8tteadministrasjon lar deg enkelt tilpasse SLAer for \u00e5 passe dine behov. For eksempel kan det hende du vil at din f\u00f8rste responstid for en 1-stjernes prioritetsbillett skal v\u00e6re innen to timer, mens en femstjerners prioritetsbillett skal v\u00e6re innen bare en time. SLA-er s\u00f8rger for at visse kundeforesp\u00f8rsler blir behandlet i tide. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f2051f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f2051f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b906a5e\" data-id=\"b906a5e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc6d609 elementor-widget elementor-widget-heading\" data-id=\"fc6d609\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Programvare for kundest\u00f8tteportal<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3466c7 elementor-widget elementor-widget-text-editor\" data-id=\"d3466c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesks portalapplikasjon forenkler kundest\u00f8tteadministrasjon og kundesamarbeid. <\/p><p>Kundeportalen gir verkt\u00f8yene for at kundene dine skal kunne se publiserte billetter, s\u00f8ke etter billetter, se deres status, f\u00f8lge dem og selvf\u00f8lgelig sende inn nye. Det er enkelt \u00e5 sende inn billetter i portalen med de innebygde st\u00f8tteforesp\u00f8rselsskjemaene.<\/p><p>Foresp\u00f8rselsskjemaer, ogs\u00e5 kalt <a href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/nettskjemaer\/\">nettskjemaer<\/a> , er konfigurerbare skjemaer for billettoppretting. Disse skjemaene sikrer at kundene inkluderer alle n\u00f8dvendige detaljer n\u00e5r en billett sendes inn. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-392669d\" data-id=\"392669d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32eb322 elementor-widget elementor-widget-image\" data-id=\"32eb322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"406\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-768x406.png\" class=\"attachment-medium_large size-medium_large wp-image-150201\" alt=\"programvare for billettportal\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-768x406.png 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1-300x159.png 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2021\/12\/PortalHome-1.png 775w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fd30a8f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fd30a8f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-479cd81\" data-id=\"479cd81\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d94839 elementor-widget elementor-widget-image\" data-id=\"6d94839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"867\" height=\"415\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application.webp\" class=\"attachment-large size-large wp-image-232880\" alt=\"MSP kunnskapsbase\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application.webp 867w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application-300x144.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Knowledgebase_application-768x368.webp 768w\" sizes=\"(max-width: 867px) 100vw, 867px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-11d5e70\" data-id=\"11d5e70\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-db22df3 elementor-widget elementor-widget-heading\" data-id=\"db22df3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Styrk kundene med selvbetjening<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c1ab67 elementor-widget elementor-widget-text-editor\" data-id=\"2c1ab67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En kunnskapsbase er et selvbetjent FAQ-verkt\u00f8y for kunder. Skriv artikler om produkter, prosedyrer, tjenester og mer. Kunder eller til og med teammedlemmene dine kan bla gjennom og s\u00f8ke i kunnskapsbasen for \u00e5 finne svar. Til syvende og sist kan kunnskapsbasen kutte ned p\u00e5 antallet vanlige sp\u00f8rsm\u00e5l du mottar.&nbsp;<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8e44c51 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8e44c51\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3f91360\" data-id=\"3f91360\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-34e574a elementor-widget elementor-widget-heading\" data-id=\"34e574a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">F\u00e5 innsikt for \u00e5 forbedre tjenestene dine<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8f7ea4 elementor-widget elementor-widget-text-editor\" data-id=\"f8f7ea4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyr et stort utvalg av sanntids <a href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/analytics-applikasjon\/\">KPI-diagrammer og grafer<\/a> . Ta datadrevne avgj\u00f8relser ved \u00e5 analysere billettetterslep, totalt volum, oppl\u00f8sningstid, teamarbeidsmengde og mye mer. <\/p><p>I tillegg, med OneDesk kan du enkelt eksportere dataene du trenger, slik at du kan utf\u00f8re din egen dataanalyse. Eksporter for eksempel detaljer om alle l\u00f8ste billetter for de siste 24 timene. Alternativt kan du eksportere disse dataene etter en tidsplan til deg selv, ledere eller kunder, med planlagte rapporter. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b854b04\" data-id=\"b854b04\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-76470cb elementor-widget elementor-widget-image\" data-id=\"76470cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"848\" height=\"659\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp\" class=\"attachment-large size-large wp-image-231933\" alt=\"analytiske diagrammer\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round.webp 848w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-300x233.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/FeaturesReport_round-768x597.webp 768w\" sizes=\"(max-width: 848px) 100vw, 848px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96b44ef elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96b44ef\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c20f5b\" data-id=\"9c20f5b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ab138a elementor-widget elementor-widget-heading\" data-id=\"3ab138a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Automatisert kundest\u00f8tteadministrasjonsprogramvare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f2cc139 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2cc139\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1b7a5df\" data-id=\"1b7a5df\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c3a264 elementor-widget elementor-widget-image\" data-id=\"9c3a264\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169467\" alt=\"helpdesk automatiske svar\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b67ef1c\" data-id=\"b67ef1c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e02a780 elementor-widget elementor-widget-heading\" data-id=\"e02a780\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kraftige helpdesk-automatiseringsverkt\u00f8y<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc38d1d elementor-widget elementor-widget-text-editor\" data-id=\"bc38d1d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk tilbyr fleksible, men likevel enkle \u00e5 lage helpdesk- <a href=\"https:\/\/onedesk.com\/pt-pt\/videos\/onedesk-start-workflow-automation\/\">automatiseringsverkt\u00f8y<\/a> . Send automatiske e-postsvar basert p\u00e5 spesifiserte forhold. E-postsvar kan inkludere dynamiske egenskaper for automatisk \u00e5 bygge inn relevant informasjon som kundenavn eller billettnummer. <\/p><p>I tillegg kan mange repeterende oppgaver som billetttriaging eller statusoppdatering elimineres. Her er noen flere automatiseringseksempler:<\/p><ul><li>Automatisk tilordning til en agent eller et team<\/li><li>Organisere varer i prosjekter basert p\u00e5 kundeorganisasjon<\/li><li>Send et svar n\u00e5r en billett er opprettet<\/li><li>Arkiver billetter etter ferdigstillelse<\/li><li>Send en kundeunders\u00f8kelse n\u00e5r en billett er l\u00f8st<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2282200 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2282200\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3c2e818\" data-id=\"3c2e818\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-761ce8e elementor-widget elementor-widget-heading\" data-id=\"761ce8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Vanlige sp\u00f8rsm\u00e5l om kundest\u00f8tteprogramvare<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5985382 uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"5985382\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-938' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-fc8a260\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-fc8a260 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a08b28cdaad3\">Hva er en programvare for kundest\u00f8tteadministrasjon?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>En programvare for kundest\u00f8tteadministrasjon hjelper bedrifter med \u00e5 koble seg til kundene sine, samt spore og administrere foresp\u00f8rslene deres. Programvaren tar imot kundeforesp\u00f8rsler fra flere kanaler (som e-poster, billettskjemaer eller live chat) og sentraliserer dem til ett sted som billetter. Billetter inneholder alle detaljene en agent trenger for \u00e5 l\u00f8se problemet eller f\u00f8lge opp med kunden.<\/p><p>Funksjonene til en billett gj\u00f8r det ogs\u00e5 enkelt \u00e5:<\/p><ul><li>Spor hvem som jobber med foresp\u00f8rselen<\/li><li>Kommuniser med teamet ditt eller kunden<\/li><li>F\u00e5 raskt oversikt over statusen eller fremdriften til foresp\u00f8rselen<\/li><li>Spor tiden det tar \u00e5 l\u00f8se foresp\u00f8rselen<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-c37536c\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-c37536c uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a08b28cdacb5\">Hvilke selskaper bruker programvare for kundest\u00f8tte?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Kundest\u00f8tteprogramvare kan brukes og brukes av et stort utvalg av virksomheter. Bedrifter i enhver bransje som har \u00e5 gj\u00f8re med kunder eller klienter, selv internt i organisasjonen, kan bruke en st\u00f8tteprogramvare for \u00e5 administrere foresp\u00f8rsler. OneDesk har for eksempel blitt brukt av bransjer fra IT-st\u00f8tte til grossistdistribut\u00f8rer til skolestyrer og mer. <\/p><p>Selv sm\u00e5 team kan dra nytte av st\u00f8tteprogramvare ved \u00e5 bruke funksjoner som automatisering for \u00e5 kutte ned p\u00e5 rutineoppgaver for \u00e5 fokusere p\u00e5 \u00e5 gi st\u00f8tte.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-b9822f0\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-b9822f0 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a08b28cdae22\">Hvordan kan en kundest\u00f8tteprogramvare v\u00e6re til nytte for bedriften min?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>En kundest\u00f8tteprogramvare gir mange verkt\u00f8y og funksjoner for \u00e5:<\/p><ul><li>Forbedre effektiviteten<\/li><li>Aktiver raskere probleml\u00f8sning<\/li><li>Reduser manuelt arbeid <\/li><li>Kutte kostnader <\/li><li>Gi bedre kundetilfredshet<\/li><\/ul><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1275a88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1275a88\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbff2f6\" data-id=\"cbff2f6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b40a0bb elementor-widget elementor-widget-heading\" data-id=\"b40a0bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Klar til \u00e5 forbedre kundetilfredsheten? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-705179b elementor-widget elementor-widget-text-editor\" data-id=\"705179b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Begynn \u00e5 st\u00f8tte kundene dine med en gang. Registrer deg nedenfor med OneDesk for en fullverdig 14-dagers gratis pr\u00f8veperiode. Ingen kredittkort kreves.<\/p><p>Kom i gang med <a href=\"https:\/\/onedesk.com\/no\/komme-i-gang-med-onedesk\/\">onboarding-guiden<\/a> v\u00e5r, eller <a href=\"https:\/\/onedesk.com\/no\/demo\/bok-demo\/\">bestill en demo<\/a> med teamet v\u00e5rt for \u00e5 se OneDesk i aksjon. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d597838 elementor-align-center elementor-widget elementor-widget-global elementor-global-239887 elementor-global-131872 elementor-widget-button\" data-id=\"d597838\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/no\/registrer-deg-gratis\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Registrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-456114d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"456114d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9c0c91a\" data-id=\"9c0c91a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ccc4f4 elementor-widget elementor-widget-heading\" data-id=\"8ccc4f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">L\u00e6r mer om kundest\u00f8tteprogramvare p\u00e5 OneDesk-bloggen:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0abe5e8 uael-post__arrow-outside elementor-widget elementor-widget-uael-posts\" data-id=\"0abe5e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;card_slides_to_show&quot;:3,&quot;card_slides_to_show_tablet&quot;:2,&quot;card_slides_to_show_mobile&quot;:1}\" data-widget_type=\"uael-posts.card\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"uael-post__header\">\n\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__body\">\n\t\t\t\n\t\t\n\t\t<div class=\"uael-post-grid uael-posts\" data-query-type=\"custom\" data-structure=\"carousel\" data-layout=\"\" data-page=\"233314\" data-skin=\"card\" data-filter-default=\"\" data-offset-top=\"30\" data-post_slider=\"{&quot;slidesToShow&quot;:3,&quot;slidesToScroll&quot;:1,&quot;autoplaySpeed&quot;:5000,&quot;autoplay&quot;:true,&quot;infinite&quot;:true,&quot;pauseOnHover&quot;:true,&quot;speed&quot;:500,&quot;arrows&quot;:true,&quot;dots&quot;:true,&quot;rtl&quot;:false,&quot;prevArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-prev\\&quot; aria-label=\\&quot;Previous\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-left\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;nextArrow&quot;:&quot;&lt;button type=\\&quot;button\\&quot; data-role=\\&quot;none\\&quot; class=\\&quot;slick-next\\&quot; aria-label=\\&quot;Next\\&quot; tabindex=\\&quot;0\\&quot; role=\\&quot;button\\&quot;&gt;&lt;i class=\\&quot;fa fa-angle-right\\&quot;&gt;&lt;\\\/i&gt;&lt;\\\/button&gt;&quot;,&quot;responsive&quot;:[{&quot;breakpoint&quot;:1024,&quot;settings&quot;:{&quot;slidesToShow&quot;:2,&quot;slidesToScroll&quot;:2}},{&quot;breakpoint&quot;:767,&quot;settings&quot;:{&quot;slidesToShow&quot;:1,&quot;slidesToScroll&quot;:1}}]}\" data-equal-height=\"\" data-post-count=\"2\">\n\n\t\t\t\t\t\t\t<div class=\"uael-post-grid__inner uael-post__columns-3 uael-post__columns-tablet-2 uael-post__columns-mobile-1\">\n\t\t\t\n<div class=\"uael-post-wrapper   1.-hvordan-bruke-onedesk \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/no\/mobil-kundeportal-billetter-og-oppgaver\/\" target=\"_self\">\n\t\t\t\tBruke den mobilvennlige kundeportalen\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tDen mobilvennlige OneDesk (MFOD, beta ) inneholder en billettportal og en oppgaveportal der kundene dine kan se innsendte varer. Kunder kan sende inn nye billetter ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/no\/mobil-kundeportal-billetter-og-oppgaver\/\" target=\"_self\" aria-labelledby=\"uael-post-236261\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-236261>Les mer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\n<div class=\"uael-post-wrapper   1.-hvordan-bruke-onedesk 6.-helpdesk-lab \">\n\t<div class=\"uael-post__bg-wrap\">\n\n\t\t\t\t\n\t\t<div class=\"uael-post__inner-wrap uael-post__noimage\">\n\n\t\t\n\t\t\t\n\t\t\t<div class=\"uael-post__content-wrap\">\n\n\t\t\t\t\t<h4 class=\"uael-post__title\">\n\n\t\t\n\t\t\t\t\t\t<a href=\"https:\/\/onedesk.com\/no\/hvordan-sette-en-kunnskapsbase-pa-nettstedet-ditt\/\" target=\"_self\">\n\t\t\t\tHvordan sette en kunnskapsbase p\u00e5 nettstedet ditt &#8211; et selvbetjeningsalternativ for kundene dine\t\t\t<\/a>\n\n\t\t\t\t<\/h4>\n\t\t<div class=\"uael-post__separator\"><\/div>\n\t\t<div class=\"uael-post__excerpt\">\n\t\t\tMed OneDesk kan du hjelpe kundene dine til \u00e5 hjelpe seg selv! Reduser st\u00f8ttekostnadene dine ved \u00e5 gi artikler om produktene eller tjenestene dine, slik ...\t\t<\/div>\n\n\t\t\t\t\t<a class=\"uael-post__read-more elementor-button\" href=\"https:\/\/onedesk.com\/no\/hvordan-sette-en-kunnskapsbase-pa-nettstedet-ditt\/\" target=\"_self\" aria-labelledby=\"uael-post-106503\">\n\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon elementor-align-icon-left\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t<span class=\"elementor-button-text\" id=uael-post-106503>Les mer \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\n\t<\/div>\n\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t<div class=\"uael-post__footer\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Programvare for kundest\u00f8tteadministrasjon Alt om administrasjonsprogramvare for kundest\u00f8tte Utmerket kundeopplevelse er bygget p\u00e5 hvor godt en bedrift kan bist\u00e5 og kommunisere med kunder og potensielle kunder. En programvare for kundest\u00f8tteadministrasjon gir verkt\u00f8y for \u00e5 forenkle kundeserviceprosessen. Programvaren gj\u00f8r det lettere for agenter \u00e5 spore, organisere og svare p\u00e5 problemer. Med verkt\u00f8y som automatisering bruker agenter [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":92634,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-233314","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Programvare for kundest\u00f8tteadministrasjon | Pr\u00f8v OneDesk Free<\/title>\n<meta name=\"description\" content=\"Programvare for kundest\u00f8tte hjelper deg med \u00e5 hjelpe og kommunisere med kundene dine. OneDesk tilbyr robuste verkt\u00f8y for billett- og st\u00f8tteadministrasjon.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Programvare for kundest\u00f8tteadministrasjon | Pr\u00f8v OneDesk Free\" \/>\n<meta property=\"og:description\" content=\"Programvare for kundest\u00f8tte hjelper deg med \u00e5 hjelpe og kommunisere med kundene dine. OneDesk tilbyr robuste verkt\u00f8y for billett- og st\u00f8tteadministrasjon.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2022-06-02T18:17:21+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Programvare for kundest\u00f8tteadministrasjon | Pr\u00f8v OneDesk Free","description":"Programvare for kundest\u00f8tte hjelper deg med \u00e5 hjelpe og kommunisere med kundene dine. OneDesk tilbyr robuste verkt\u00f8y for billett- og st\u00f8tteadministrasjon.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/","og_locale":"nb_NO","og_type":"article","og_title":"Programvare for kundest\u00f8tteadministrasjon | Pr\u00f8v OneDesk Free","og_description":"Programvare for kundest\u00f8tte hjelper deg med \u00e5 hjelpe og kommunisere med kundene dine. OneDesk tilbyr robuste verkt\u00f8y for billett- og st\u00f8tteadministrasjon.","og_url":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2022-06-02T18:17:21+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/","url":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/","name":"Programvare for kundest\u00f8tteadministrasjon | Pr\u00f8v OneDesk Free","isPartOf":{"@id":"https:\/\/onedesk.com\/no\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","datePublished":"2022-06-02T18:17:18+00:00","dateModified":"2022-06-02T18:17:21+00:00","description":"Programvare for kundest\u00f8tte hjelper deg med \u00e5 hjelpe og kommunisere med kundene dine. OneDesk tilbyr robuste verkt\u00f8y for billett- og st\u00f8tteadministrasjon.","breadcrumb":{"@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/#breadcrumb"},"inLanguage":"nb-NO","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/"]}]},{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/kundestotte-administrasjonsprogramvare\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Helpdesk programvare","item":"https:\/\/onedesk.com\/no\/helpdesk-programvare-2\/"},{"@type":"ListItem","position":2,"name":"Programvare for kundest\u00f8tteadministrasjon"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/no\/#website","url":"https:\/\/onedesk.com\/no\/","name":"OneDesk","description":"Prosjektledelse og Helpdesk-programvare","publisher":{"@id":"https:\/\/onedesk.com\/no\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/no\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nb-NO"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/no\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/no\/","logo":{"@type":"ImageObject","inLanguage":"nb-NO","@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/no\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"June 2, 2022","get_modified_date":"June 2, 2022","author_name":"Erin Richardson","author_url":"https:\/\/onedesk.com\/no\/author\/erin-richardsononedesk-com\/","author_email":"erin.richardson@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Erin","author_lastname":"Richardson","user_login":"erin.richardson@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-YH8","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/233314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/comments?post=233314"}],"version-history":[{"count":1,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/233314\/revisions"}],"predecessor-version":[{"id":233316,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/233314\/revisions\/233316"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/pages\/92634"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/no\/wp-json\/wp\/v2\/media?parent=233314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}