{"id":234510,"date":"2022-06-23T13:45:33","date_gmt":"2022-06-23T13:45:33","guid":{"rendered":"https:\/\/onedesk.com\/funksjonsindeks\/e-postadministrasjon\/"},"modified":"2023-08-08T18:52:01","modified_gmt":"2023-08-08T18:52:01","slug":"e-postadministrasjon","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/funksjonsindeks\/e-postadministrasjon\/","title":{"rendered":"E-postadministrasjon"},"content":{"rendered":"\t\t
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E-postadministrasjon<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ha kontroll over e-postene og billettsalget med OneDesks funksjoner for e-postbehandling.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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E-post til billettoppretting<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Koble direkte til Office 365 eller Google, eller sett opp automatisk videresending fra hvilken som helst st\u00f8tteinnboks til OneDesk. OneDesk vil da automatisk opprette billetter fra innkommende e-poster.<\/a> All viktig informasjon fra e-posten fanges opp i billetten: emne, br\u00f8dtekst, avsenderinformasjon og vedlegg. Svar p\u00e5 alle e-poster direkte i OneDesk. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"E-post\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"helpdesk\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Delt innboksadministrasjon<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ikke lenger sjonglering med flere innbokser. Du kan sette opp automatisk videresending eller direkte integrasjon fra flere innbokser<\/a> for \u00e5 lage billetter i OneDesk. Alle lagkameratene dine kan svare p\u00e5 e-poster direkte fra OneDesk. I tillegg kan du automatisk rute<\/a> og tildele billetter til riktig agent, team, prosjekter og mer. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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E-postmaler og automatiske svar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk lar deg lage e-postmaler. Maler kan inneholde dynamiske egenskaper for \u00e5 fylle ut informasjon som billettnummer, navn og mer. Send disse e-postene med automatiseringstriggere<\/a> som er bestemt av deg for \u00e5 takle vanlige henvendelser eller bekrefte en foresp\u00f8rsel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"helpdesk\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Arbeidsvisninger\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Sorter og organiser e-poster<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Du kan opprette, lagre og dele dine egne tilpassede arbeidsvisninger. Ved \u00e5 bruke tilpassede visninger kan du organisere billetter p\u00e5 nesten hvilken som helst m\u00e5te du trenger. Filtrer eller grupper etter dato, prosjekt, status, prioritet, kundeorganisasjon og mye mer. Bruk et Kanban-tavle, kalender, liste, trevisning eller Gantt-diagram for \u00e5 planlegge og administrere elementene dine. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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E-postbehandling<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk gj\u00f8r det enkelt \u00e5 tilpasse hvordan e-postene dine ser ut, n\u00e5r de sender ut og hvem de sender til. E-posttilpasningsfunksjonene lar deg tilpasse fargene som g\u00e5r rundt e-postens tekst. Tilpass topp- og bunnteksten til alle e-poster, inkludert innsetting av logoer, tekst, kode, sitater, lenker og mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"email\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Videresending\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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E-postintegrasjon <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesk integreres direkte med Office 365, Google Workspace eller Gmail-kontoer. Disse integrasjonene lar deg motta nye e-poster som billetter, samt sende svar fra OneDesk med din egen e-postserver. Hvis du bruker en annen leverand\u00f8r, er automatisk videresending og tilpasset SMTP-oppsett ogs\u00e5 tilgjengelig. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Bruk din egen e-postserver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mens OneDesk tilbyr robust infrastruktur for \u00e5 sende e-post, kan du ogs\u00e5 bruke dine egne servere. Bruk av din egen tilpassede SMTP-server gir kontroll over utg\u00e5ende e-post. Integrering av OneDesk med SMTP-e-postserveren<\/a> din er enkelt og innebygd i OneDesks e-postinnstillinger. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Overv\u00e5k\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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E-postsporing<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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OneDesks e -postoverv\u00e5kingsfunksjoner gir deg trygghet ved at du kan spore utg\u00e5ende e-postkommunikasjon. S\u00f8rg for at dine kunder eller sluttbrukere har mottatt meldingen din. Du kan sjekke og finne ut om og n\u00e5r den ble sendt, levert eller ikke levert. Du vil kunne se om e-postene dine er behandlet, levert, returnert, ble blokkert og mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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L\u00e6ringsressurser<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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E-post til billett<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Automatiser billettopprettingsprosessen med e-postbilletter.<\/p>\n

L\u00e6re mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Still inn e-postens utseende<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Konfigurer hvordan e-postene dine ser ut n\u00e5r de er angitt fra OneDesk.<\/p>\n

L\u00e6re mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Bruk av automatiserte e-poster<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Tilpass e-postmaler og send dem deretter basert p\u00e5 forh\u00e5ndsinnstilte betingelser.<\/p>\n

L\u00e6re mer>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Pr\u00f8v OneDesk Free<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Pr\u00f8v OneDesk gratis i 14 dager. Ingen kredittkort kreves.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRegistrer deg gratis!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

E-postadministrasjon Ha kontroll over e-postene og billettsalget med OneDesks funksjoner for e-postbehandling. Sign up free! E-post til billettoppretting Koble direkte til Office 365 eller Google, eller sett opp automatisk videresending fra hvilken som helst st\u00f8tteinnboks til OneDesk. OneDesk vil da automatisk opprette billetter fra innkommende e-poster. All viktig informasjon fra e-posten fanges opp i billetten: […]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":151677,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-234510","page","type-page","status-publish","hentry"],"yoast_head":"\nE-postadministrasjon - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk og prosjektledelse i \u00e9n applikasjon. OneDesk tilbyr funksjoner for \u00e5 administrere organisasjonens e-postinnbokser.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/funksjonsindeks\/e-postadministrasjon\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"E-postadministrasjon - OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk er helpdesk og prosjektledelse i \u00e9n applikasjon. 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