{"id":260571,"date":"2023-10-27T18:03:47","date_gmt":"2023-10-27T18:03:47","guid":{"rendered":"https:\/\/onedesk.com\/kom-i-gang-2\/pm-oppgaver\/"},"modified":"2024-07-10T13:52:35","modified_gmt":"2024-07-10T13:52:35","slug":"pm-oppgaver","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/kom-i-gang\/pm-oppgaver\/","title":{"rendered":"Komme i gang-veiledning 18 &#8211; PM og oppgaver"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"260571\" class=\"elementor elementor-260571 elementor-260360\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e47e01d e-flex e-con-boxed e-con e-parent\" data-id=\"e47e01d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23267b2 elementor-widget elementor-widget-heading\" data-id=\"23267b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Oppgave- og prosjektledelse<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d411e1a e-flex e-con-boxed e-con e-parent\" data-id=\"d411e1a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f7749a6 e-con-full e-flex e-con e-child\" data-id=\"f7749a6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e690123 elementor-widget elementor-widget-heading\" data-id=\"e690123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Innhold i onboardingguiden:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93323a6 elementor-nav-menu__align-start elementor-nav-menu--dropdown-mobile_extra elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"93323a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-93323a6\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\">Komme i gang-veiledning<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\">Komme i gang 2- Grensesnitt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\">Komme i gang-veiledning 3 &#8211; Arbeidsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\">Kom i gang-veiledning 4 &#8211; Legge til st\u00f8tte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\">Komme i gang-veiledning 5 &#8211; Billetter og st\u00f8tte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\">Komme i gang-veiledning 18 &#8211; PM og oppgaver<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\">Komme i gang-veiledning 7 &#8211; Abonner<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-93323a6\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260364\"><a href=\"https:\/\/onedesk.com\/get-started\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang-veiledning<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260370\"><a href=\"https:\/\/onedesk.com\/get-started\/interface-nav\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang 2- Grensesnitt<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260369\"><a href=\"https:\/\/onedesk.com\/get-started\/work-structure\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang-veiledning 3 &#8211; Arbeidsstruktur<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260368\"><a href=\"https:\/\/onedesk.com\/get-started\/adding-support\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Kom i gang-veiledning 4 &#8211; Legge til st\u00f8tte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260367\"><a href=\"https:\/\/onedesk.com\/get-started\/ticketing\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang-veiledning 5 &#8211; Billetter og st\u00f8tte<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260366\"><a href=\"https:\/\/onedesk.com\/get-started\/pm-tasks\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang-veiledning 18 &#8211; PM og oppgaver<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-260365\"><a href=\"https:\/\/onedesk.com\/get-started\/subscribing-going-live\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Komme i gang-veiledning 7 &#8211; Abonner<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61b7568 e-con-full e-flex e-con e-child\" data-id=\"61b7568\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f0059b5 elementor-widget elementor-widget-heading\" data-id=\"f0059b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Jobber med oppgaver<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f98f63 elementor-widget elementor-widget-text-editor\" data-id=\"6f98f63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Som ber\u00f8rt i et tidligere trinn, er hovedforskjellen mellom oppgaver og billetter i hvordan du bruker dem. Som standard gir oppgaver ogs\u00e5 mer prosjektstyringsfunksjonalitet. Oppgaver brukes som byggeklossene i prosjektene dine. Bryt opp klient\/interne prosjekter til h\u00e5ndterbare oppgaver som kan spores og tildeles. Du kan ogs\u00e5 bruke underoppgaver til videre nedbrytingsarbeid. Underoppgaver er fullverdige oppgaver, men har et forhold til overordnet oppgave\/billett. For eksempel er en vanlig bruk for underoppgaver sporingsarbeid som m\u00e5 gj\u00f8res f\u00f8r en billett kan l\u00f8ses.  <\/p>\n<p>Du kan begynne \u00e5 jobbe med oppgaver fra oppgavens detaljpanel. Derfra kan du kommunisere med klienter, se vedlegg, samarbeide med teammedlemmer, oppdatere oppgavestatus, logge tid eller fremdrift og mer.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584a8cb elementor-widget elementor-widget-video\" data-id=\"584a8cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/L6ll6Hkk2D0?si=NqeY-F7aeSYWIiw3&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2378da3 e-flex e-con-boxed e-con e-parent\" data-id=\"2378da3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0bd4604 elementor-widget elementor-widget-text-editor\" data-id=\"0bd4604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e6re mer: <\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-0a810bb4-6067-4835-87bd-5c379fc0302d\" target=\"_blank\" rel=\"noopener\">Om underoppgaver<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-79a9cd45-c7d6-4130-9151-e53a769a5cc1\" target=\"_blank\" rel=\"noopener\">Bruk av tidtakere og timelister<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbaef3e elementor-widget elementor-widget-heading\" data-id=\"dbaef3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Planlegging og tidsplanarbeid<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d66619a elementor-widget elementor-widget-text-editor\" data-id=\"d66619a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Oppgaver har to egenskaper, planlagt tidsplan og planlagt innsats.<\/p>\n<ul>\n<li>Planlagt tidsplan &#8211; Datoen(e) n\u00e5r oppgaven skal jobbes med.  <\/li>\n<li>Planlagt innsats &#8211; Den estimerte arbeidstiden det b\u00f8r ta \u00e5 fullf\u00f8re oppgaven.<\/li>\n<\/ul>\n<p>Du kan planlegge og ansl\u00e5 oppgaver fra oppgavedetaljpanelet, Gantt-diagrammet og kalenderen.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a184685 e-flex e-con-boxed e-con e-parent\" data-id=\"a184685\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aee1488 elementor-widget elementor-widget-video\" data-id=\"aee1488\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/lhrQ4QwK9N4?si=tvwRkukkY1kFb-LE&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25e390f e-flex e-con-boxed e-con e-parent\" data-id=\"25e390f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d7674 elementor-widget elementor-widget-text-editor\" data-id=\"f1d7674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e6re mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-e43e9852-7b20-4f1c-8917-932f88ff3d8a\" target=\"_blank\" rel=\"noopener\">Planlegging<\/a> <\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-89ffc8c7-93b8-40fa-b0a3-092f57825eea\" target=\"_blank\" rel=\"noopener\">Gantt-diagrammer<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-daca46d7-b4b9-4560-9169-4079a04ff0fe\" target=\"_blank\" rel=\"noopener\">Oppgaveavhengigheter <\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e7e7c06 elementor-widget elementor-widget-heading\" data-id=\"e7e7c06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overv\u00e5king av fremdrift<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08ca6cc elementor-widget elementor-widget-text-editor\" data-id=\"08ca6cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Overv\u00e5k arbeidet fra dashbordet i Tasks-appen.<\/p>\n<ul>\n<li>Oppgavefremdrift ruller opp til mappen og prosjektet.<\/li>\n<li>&#8216;Faktisk tidsplan&#8217; og &#8216;faktisk planlagt arbeid&#8217; fylles ut basert p\u00e5 tid logget til oppgaven. Det er god praksis \u00e5 logge tid mens du jobber med oppgaver. Dette lar ledere sammenligne den planlagte og faktiske fremdriften og avgj\u00f8re om arbeidet er i rute.<\/li>\n<li>Visualiser fremgang med Gantt-, Kanban- og kalendervisningene.\n<ul>\n<li>P\u00e5 Gantt representerer de bl\u00e5 s\u00f8ylene den planlagte planen for oppgaver. De gr\u00f8nne s\u00f8ylene representerer den &#8220;faktiske&#8221; eller p\u00e5g\u00e5ende planen.<\/li>\n<li>Med Kanban kan du enkelt se statusen til hver oppgave. \u00c5 begrense antall oppgaver som p\u00e5g\u00e5r er en vanlig smidig pm-strategi.<\/li>\n<li>Bruk tilpassede visninger. Grupper, filtrer eller sorter arbeid for bedre \u00e5 forst\u00e5 hvordan hvert team eller hver agent utvikler seg eller om klientarbeidet er i rute.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca9711 elementor-widget elementor-widget-image\" data-id=\"4ca9711\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"321\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp\" class=\"attachment-medium_large size-medium_large wp-image-236340\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-768x321.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard-300x125.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/07\/Bug-Tracking-Dashboard.webp 979w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d37f3a elementor-widget elementor-widget-heading\" data-id=\"4d37f3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Prosjektmaler<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bbb225 elementor-widget elementor-widget-text-editor\" data-id=\"3bbb225\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Har du lignende tjenester du tilbyr kunder? Du kan lage et prosjekt med alle dine oppgaver, oppgaver, planlagt arbeid osv. Deretter kan du lage nye prosjekter basert p\u00e5 disse malene. Maler sparer deg og teamet ditt for tid p\u00e5 \u00e5 komme i gang med prosjekter og oppgaver i fremtiden. Angi et prosjekt som en mal ved \u00e5 \u00e5pne prosjektdetaljpanelet og merke av for &#8220;Angi som mal&#8221;.  <\/p>\n<p>L\u00e6re mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-73405409-5ea8-44d5-aac5-16933f18f48d\" target=\"_blank\" rel=\"noopener\">Prosjektmaler<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a25d53e elementor-widget elementor-widget-image\" data-id=\"a25d53e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"696\" height=\"173\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1.png\" class=\"attachment-large size-large wp-image-256178\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1.png 696w, https:\/\/onedesk.com\/wp-content\/uploads\/2023\/09\/Template1-300x75.png 300w\" sizes=\"(max-width: 696px) 100vw, 696px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bad935 elementor-widget elementor-widget-heading\" data-id=\"6bad935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Tilpass arbeidsflyten din<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec00b1a elementor-widget elementor-widget-text-editor\" data-id=\"ec00b1a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OneDesk er veldig fleksibel, slik at du kan definere arbeidsflyten for prosjektledelse.  <\/p>\n<ul>\n<li>Statuser definerer arbeidsflyten til oppgavene dine. Du kan gi nytt navn til, fjerne eller opprette flere statuser for oppgavene dine for \u00e5 samsvare med prosessene dine. Du kan for eksempel legge til statuser som \u00abp\u00e5 vent\u00bb, \u00abtrenger gjennomgang\u00bb eller \u00abgodkjent\u00bb. Definer statuser fra Admin&gt; Oppgaver.  <\/li>\n<li>Egendefinerte felt er egenskaper som er unike for din bedrift. Disse feltene kan legges til oppgaver, billetter, kundeprofiler og mer. Vanlige tilpassede felt inkluderer &#8220;tags&#8221; for \u00e5 kategorisere arbeid, eller et &#8220;notes&#8221;-felt. Opprett felt fra Admin&gt; Egendefinerte felt.<\/li>\n<li>Automatisering er et kraftig verkt\u00f8y som ikke bare reduserer manuelt arbeid, men ogs\u00e5 lar deg definere arbeidsflytene dine. Sett for eksempel en etterf\u00f8lgeroppgave som &#8220;klar&#8221; n\u00e5r forgjengeren er fullf\u00f8rt. Eller send en melding til en klient n\u00e5r arbeidet n\u00e6rmer seg ferdigstillelse. Konfigurer automatiseringer fra Admin&gt; Automasjonssenter.<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-214a6a0 elementor-widget elementor-widget-image\" data-id=\"214a6a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"768\" height=\"346\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp\" class=\"attachment-medium_large size-medium_large wp-image-231771\" alt=\"OneDesk-tilpasninger\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-768x346.webp 768w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-300x135.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization-1024x461.webp 1024w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customization.webp 1110w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e5aaf1 elementor-widget elementor-widget-text-editor\" data-id=\"3e5aaf1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>L\u00e6re mer:<\/p>\n<ul>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-966c952b-672d-486a-bc70-fd54c4d59d0f\" target=\"_blank\" rel=\"noopener\">Bruke egendefinerte felt<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-ce6d73db-0668-4b47-a1b3-9f2925ebc5b0\" target=\"_blank\" rel=\"noopener\">Forgjenger- og etterf\u00f8lgeroppgaver<\/a><\/li>\n<li><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3a443249-1405-4b60-9c1c-a07659c1511d\" target=\"_blank\" rel=\"noopener\">Konfigurerbare statuser<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-97d3bab elementor-align-right elementor-widget elementor-widget-button\" data-id=\"97d3bab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/onedesk.com\/no\/kom-i-gang\/abonnerer-starter\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Neste &gt;<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Oppgave- og prosjektledelse Innhold i onboardingguiden: Jobber med oppgaver Som ber\u00f8rt i et tidligere trinn, er hovedforskjellen mellom oppgaver og billetter i hvordan du bruker dem. Som standard gir oppgaver ogs\u00e5 mer prosjektstyringsfunksjonalitet. Oppgaver brukes som byggeklossene i prosjektene dine. Bryt opp klient\/interne prosjekter til h\u00e5ndterbare oppgaver som kan spores og tildeles. Du kan ogs\u00e5 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":260423,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-260571","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Komme i gang-veiledning 6: Oppgaver og prosjektledelse | OneDesk<\/title>\n<meta name=\"description\" content=\"Del seks av OneDesk-startveiledningen. 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