{"id":92667,"date":"2021-04-28T18:37:43","date_gmt":"2021-04-28T18:37:43","guid":{"rendered":"https:\/\/onedesk.com\/kom-i-gang\/enkle-konsepter\/"},"modified":"2021-04-28T18:39:53","modified_gmt":"2021-04-28T18:39:53","slug":"enkle-konsepter","status":"publish","type":"page","link":"https:\/\/onedesk.com\/no\/enkle-konsepter\/","title":{"rendered":"Trinn 2 – Grunnleggende konsepter"},"content":{"rendered":"

Tingene i OneDesk<\/h2>\n

(ogs\u00e5 kjent som “Hvordan dataene dine er strukturert”)<\/h3>\n

For \u00e5 forst\u00e5 hvordan OneDesk organiserer tingene dine, trenger du bare \u00e5 f\u00e5 noen konsepter: Varer<\/em> , Prosjekt<\/em> , og Portef\u00f8ljer<\/em> .<\/p>\n

    \n
  1. ITEMS – De grunnleggende tingene du administrerer<\/strong>
    \nDette er tingene du administrerer og sporer, for eksempel oppgaver<\/em> eller billetter<\/em> . De er klassifisert under Ticket, Features og Tasks. Du kan ogs\u00e5 opprette andre typer hvis du vil.<\/li>\n
  2. PROSJEKTER – grupper av ITEMS<\/strong>
    \nDisse inneholder samlinger av gjenstander. De representerer ting som prosjekter<\/em> og utgivelser<\/em> , men du kan opprette andre typer prosjekter om n\u00f8dvendig. Inne i prosjekter kan varene dine plasseres i en mappestruktur for \u00e5 holde dem organisert.<\/li>\n
  3. PORTFOLIOS – grupper av PROSJEKTER<\/strong>
    \nPortef\u00f8ljer holder prosjekter. Bruk dem til \u00e5 organisere relaterte prosjekter eller utgivelser sammen. Du kan hekke “portef\u00f8ljer” til enhver dybde, og et prosjekt kan v\u00e6re i mer enn en portef\u00f8lje, slik at du kan lage veldig fleksible strukturer.<\/li>\n<\/ol>\n

     <\/p>\n

    \"\"<\/p>\n

     <\/p>\n

     <\/p>\n

    Navigere i OneDesk<\/h2>\n

    OneDesk lar deg f\u00e5 tilgang til varene og beholderne dine p\u00e5 noen f\u00e5 m\u00e5ter. For \u00e5 navigere med selvtillit m\u00e5 du vite om Prosjektvelger<\/em> , Visninger<\/em> og Filtre<\/em> .<\/p>\n

     <\/p>\n

    \"\"1. PROSJEKTSVELGER – Niv\u00e5et p\u00e5 prosjekthierarkiet du ser p\u00e5<\/strong>
    \nN\u00e5r du har organisert elementene dine i prosjekter, og prosjektene dine i en struktur, har du en veldig fleksibel m\u00e5te \u00e5 se p\u00e5 de forskjellige prosjektene dine. PROSJEKTSVELGEREN \u00f8verst til venstre p\u00e5 skjermen lar deg stille inn hierarkiniv\u00e5et du vil fokusere p\u00e5. Hvis du for eksempel setter omfanget ditt til “Krypton Portfolio”, vil du se alle PROSJEKTER og ITEMS inne i den PORTFOLIOEN.<\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

    \"\"2. S\u00d8KNAD – Kategorien av artikler, og hvordan du vil vise dem.<\/strong>
    \nApplikasjoner er ikoner som du finner i venstre linje. For eksempel \u00e5 velge “oppgaver”, vil vise deg oppgaveapplikasjonen der du kan planlegge og utf\u00f8re prosjektoppgavene dine. Ved \u00e5 velge billetter vises helpdesk-applikasjonen din, valg av brukere viser brukerapplikasjonen din, etc.<\/p>\n

    Inne i hvert program kan du ogs\u00e5 velge visningen (se nedenfor).<\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

    \"\" 3. VISNINGER – Filtrer, grupper og legg ut elementene som finnes i applikasjonene<\/strong>
    \nVisninger finnes ved siden av applikasjonsfeltet til venstre. Standardvisninger inkluderer oppsett som Tree, Flat, Gantt, Cards, Calendar, Roadmap og Dashboard, men du kan lage dine egne tilpassede visninger. OneDesk har noen forh\u00e5ndsopprettede tilpassede visninger som “My Todo” og “Task Inbox”, som du kan slette eller endre. Klikk p\u00e5 ikonet ved siden av “MY VIEWS” for \u00e5 lage din egen visning, der du kan velge layout, filtre og gruppering. Du kan lagre og dele disse visningene, slik at alle i selskapet ditt kan bruke dem. Kolonnens synlighet, rekkef\u00f8lge og sortering kan ogs\u00e5 lagres i visningen.<\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

     <\/p>\n

    PROSJEKTSVELGER, APPLIKASJONER og VISNINGER jobber sammen for \u00e5 gi deg finkornet kontroll over hva du vil se p\u00e5. Du kan ogs\u00e5 S\u00d8KE inne i en visning etter n\u00f8kkelord eller vare-ID<\/em> .<\/p>\n","protected":false},"excerpt":{"rendered":"

    Tingene i OneDesk (ogs\u00e5 kjent som “Hvordan dataene dine er strukturert”) For \u00e5 forst\u00e5 hvordan OneDesk organiserer tingene dine, trenger du bare \u00e5 f\u00e5 noen konsepter: Varer , Prosjekt , og Portef\u00f8ljer . ITEMS – De grunnleggende tingene du administrerer Dette er tingene du administrerer og sporer, for eksempel oppgaver eller billetter . De er […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-92667","page","type-page","status-publish","hentry"],"yoast_head":"\nTrinn 2 - Grunnleggende konsepter - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk er helpdesk-programvare og prosjektledelsesprogramvare i ett program. 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