{"id":106404,"date":"2021-06-21T19:19:23","date_gmt":"2021-06-21T19:19:23","guid":{"rendered":"https:\/\/onedesk.com\/new-in-onedesk-august-2020-custom-fields-get-an-upgrade\/"},"modified":"2021-06-21T19:19:46","modified_gmt":"2021-06-21T19:19:46","slug":"new-in-onedesk-august-2020-custom-fields-get-an-upgrade","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/new-in-onedesk-august-2020-custom-fields-get-an-upgrade\/","title":{"rendered":"Nytt i OneDesk, august 2020 &#8211; Egendefinerte felt f\u00e5r en oppgradering"},"content":{"rendered":"<p>P\u00e5 OneDesk har vi jobbet med noen store spennende nye funksjoner, men samtidig har vi gjort oppdateringer til OneDesk med noen f\u00e5 mindre, men veldig nyttige funksjoner. Her er en rask oppdatering om de siste forbedringene du kanskje har g\u00e5tt glipp av.<\/p>\n<h2>Forbedringer av tilpasset feltfunksjonalitet:<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Gruppere elementer etter egendefinerte felt:<\/strong> N\u00e5 kan du gruppere elementer basert p\u00e5 egendefinerte felt i trevisningen. For \u00e5 gj\u00f8re dette, opprett en ny visning, velg &#8220;Tree&#8221; -oppsettet, og legg til en eiendom i gruppen etter. Eiendommen kan n\u00e5 v\u00e6re en egendefinert eiendom.<\/li>\n<li><strong>Gruppere timelister etter tilpasset felt:<\/strong> Egendefinerte felt i timelister (utgitt i juni) var en popul\u00e6r etterspurt funksjon. N\u00e5 kan du gruppere p\u00e5 egendefinerte felt p\u00e5 timelister, samt filtrere og sortere.<\/li>\n<li><strong>NYTT: Egendefinerte felt p\u00e5 kundeorganisasjoner:<\/strong> Som noen av dere vet har vi oppgradert kundeorganisasjoner p\u00e5 mange forskjellige m\u00e5ter. Den siste mengden forbedringer for kundeorganisasjoner inkluderer \u00e5 legge til tilpassede felt til dem. N\u00e5 kan du legge til dine egne egendefinerte egenskaper til kundeorganisasjoner, samt filtrere, sortere og gruppere etter dem.<\/li>\n<li><strong>Evne til \u00e5 filtrere kunder etter egendefinerte felt:<\/strong> Vi har ogs\u00e5 lagt til filtrering p\u00e5 egendefinerte felt.<\/li>\n<li><strong>Egendefinerte felt i rapporter (beta):<\/strong> N\u00e5 kan du legge til egendefinerte felt i rapportmalene du oppretter. Vi fortsetter \u00e5 fokusere p\u00e5 \u00e5 forbedre rapporteringsmotoren v\u00e5r, s\u00e5 gi oss beskjed hvis du har spesifikke foresp\u00f8rsler.<\/li>\n<\/ul>\n<h2>Andre forbedringer<\/h2>\n<ul style=\"list-style-position: outside;\">\n<li><strong>Nye Edge-lokasjoner for Europa og Australia<\/strong> &#8211; Dette vil forbedre tilgangstidene for v\u00e5re kunder i Europa og Asia. Flere kantsteder kommer snart.<\/li>\n<li><strong>API<\/strong> &#8211; N\u00e5r du oppretter elementer, kan du legge til foresp\u00f8rsel via e-postadresse. Hvis denne kunden eller brukeren (basert p\u00e5 e-post) ikke allerede eksisterer, opprettes en kunde.<\/li>\n<li><strong>E-post<\/strong> &#8211; Forbedret svarfangst for \u00e5 fjerne ikke-svarende innhold for noen klienter. Siden e-postklienter er veldig inkonsekvente med hvordan de implementerer standarder, er dette en kontinuerlig oppgave.<\/li>\n<li><strong>Agile Points<\/strong> &#8211; Agile poeng st\u00f8tter n\u00e5 masseoppdatering, makroer, automatiseringshandlinger for arbeidsflyt, kolonner i &#8220;Prosjekter&#8221; -applikasjonen.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>P\u00e5 OneDesk har vi jobbet med noen store spennende nye funksjoner, men samtidig har vi gjort oppdateringer til OneDesk med noen f\u00e5 mindre, men veldig nyttige funksjoner. Her er en rask oppdatering om de siste forbedringene du kanskje har g\u00e5tt glipp av. Forbedringer av tilpasset feltfunksjonalitet: Gruppere elementer etter egendefinerte felt: N\u00e5 kan du gruppere [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9725],"tags":[],"class_list":["post-106404","post","type-post","status-publish","format-standard","hentry","category-3-utgivelsesmerknader"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Utgivelsesmerknader august 2020 | Tilpassede felt f\u00e5r en oppgradering | OneDesk<\/title>\n<meta name=\"description\" content=\"Dette er OneDesk&#039;s utgivelsesmerknader for Augest 2020. I denne versjonen av OneDesk f\u00e5r tilpassede felt en oppgradering.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/new-in-onedesk-august-2020-custom-fields-get-an-upgrade\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Utgivelsesmerknader august 2020 | Tilpassede felt f\u00e5r en oppgradering | OneDesk\" \/>\n<meta property=\"og:description\" content=\"Dette er OneDesk&#039;s utgivelsesmerknader for Augest 2020. 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