{"id":111147,"date":"2021-06-23T12:37:38","date_gmt":"2021-06-23T12:37:38","guid":{"rendered":"https:\/\/onedesk.com\/on-premise-vs-cloud-based-helpdesk-solutions\/"},"modified":"2021-06-23T12:37:59","modified_gmt":"2021-06-23T12:37:59","slug":"on-premise-vs-cloud-based-helpdesk-solutions","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/on-premise-vs-cloud-based-helpdesk-solutions\/","title":{"rendered":"Lokal vs skybasert helpdesk: Fordeler og ulemper"},"content":{"rendered":"<h2>Lokal vs skybasert helpdesk: Fordeler og ulemper<\/h2>\n<p>Betydningen av begrepene &#8220;lokalt&#8221; og &#8220;skybasert&#8221; betyr stort sett hva de ser ut til \u00e5 bety. Det er to m\u00e5ter du kan f\u00e5 tilgang til et program og lagre data p\u00e5: via en server i lokalene dine, eller i skyen, et sett med servere hvis data og programvare du har tilgang til, vanligvis mot et gebyr. Skyprogramvaren vedlikeholdes av en tredjepart. S\u00e5 hva betyr det hele, hva er bedre og hvordan fungerer det? I utgangspunktet er det bedre p\u00e5 stedet vs skybasert.<\/p>\n<p>Lokalt vs skybasert er som et arkivskap i hjemmet ditt mot en bankboks. Hvis du holder din vilje i huset og huset ditt brenner ned, blir testamentet du skrev \u00f8delagt. Men hvis den lagres i en safe og huset brenner ned, er viljen trygg.<\/p>\n<h3>Lokale alternativer:<\/h3>\n<p>\u00c5 holde dataene og applikasjonene dine p\u00e5 en server i lokalene dine gir deg umiddelbar tilgang til hvilken programvare du m\u00e5tte kj\u00f8re. Du kan vedlikeholde eller oppdatere programvaren din etter planen. Du har full kontroll over programvarekonfigurasjonen, enten det er for Helpdesk eller CRM (Customer Relationship Management). Hvis systemet er nede, kan du prioritere vedlikehold for \u00e5 f\u00e5 det i gang igjen.<\/p>\n<p>Det er imidlertid ulemper ved \u00e5 vedlikeholde tjenestene dine lokalt. Den prim\u00e6re ulempen er installasjon og vedlikehold. Hvis du kj\u00f8per applikasjonen, m\u00e5 du installere, vedlikeholde og oppdatere applikasjonen. Hvis systemdataene dine er lagret p\u00e5 stedet, kan alt fra str\u00f8mbrudd til en fysisk katastrofe f\u00f8re til tap av disse dataene. Avhengig av katastrofen, m\u00e5 du kanskje gjenskape hele systemet.<\/p>\n<h3>Skybaserte alternativer:<\/h3>\n<p>Det er betydelige fordeler for \u00e5 ta en skybasert tiln\u00e6rming til tilgang til tjenestene dine. Ved \u00e5 bruke et skybasert system, ogs\u00e5 kalt Software as a Service (SaaS), blir du spart for frustrasjonen over \u00e5 vedlikeholde programvaren ogs\u00e5. Hvis en ny programvareutgivelse utstedes, er det applikasjonseiers ansvar \u00e5 gj\u00f8re oppdateringene og glatte ut alle rynker som f\u00f8lger med en oppgradering. P\u00e5 noe tidspunkt er du tynget av behovet for Helpdesk eller CRM vedlikeholdseksperter eller pr\u00f8ver \u00e5 gjenopprette data.<\/p>\n<p>Og det er negative n\u00e5r det gjelder skybasert lagring. Du, brukeren, har ikke tilgang til et skybasert program hvis det krasjer. Dette betyr at tjenesten blir gjenopprettet n\u00e5r leverand\u00f8ren kommer til den. Og du er kanskje ikke f\u00f8rsteprioritet.<\/p>\n<p>Det kan v\u00e6re sikkerhetsproblemer med at flere brukere f\u00e5r tilgang til den samme tjenesten. Leverand\u00f8ren kan pr\u00f8ve \u00e5 sikre separasjon av databaser i en CRM. Imidlertid er hackere vedvarende og brudd vil skje. Du m\u00e5 ta ordet fra leverand\u00f8ren.<\/p>\n<h3>For \u00e5 konkludere:<\/h3>\n<p>S\u00e5, om temaet on-premise vs cloud based systems; det er fordeler med \u00e5 opprettholde helpdesk og CRM p\u00e5 stedet. Og det er fordeler med \u00e5 implementere en skybasert l\u00f8sning. Som tidligere nevnt har hver sine ulemper. Du m\u00e5 bestemme det bedre alternativet for deg. N\u00e5r du tar denne avgj\u00f8relsen, b\u00f8r du huske at OneDesk tilbyr begge l\u00f8sningene for dine operative behov.<\/p>\n<p><span style=\"font-size: 10pt;\"><em>Fotokreditt: &#8220;Devices in the Cloud&#8221; \/ Blue Coat Photos \/<a href=\"https:\/\/creativecommons.org\/licenses\/by-sa\/2.0\/legalcode\"> CC BY<\/a><\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lokal vs skybasert helpdesk: Fordeler og ulemper Betydningen av begrepene &#8220;lokalt&#8221; og &#8220;skybasert&#8221; betyr stort sett hva de ser ut til \u00e5 bety. Det er to m\u00e5ter du kan f\u00e5 tilgang til et program og lagre data p\u00e5: via en server i lokalene dine, eller i skyen, et sett med servere hvis data og programvare [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":111155,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9708],"tags":[],"class_list":["post-111147","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-6-helpdesk-lab-no"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Lokal vs skybasert helpdesk: Fordeler og ulemper | OneDesk<\/title>\n<meta name=\"description\" content=\"Lokal vs skybasert drift har sine fordeler. 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