{"id":111430,"date":"2021-06-23T13:05:45","date_gmt":"2021-06-23T13:05:45","guid":{"rendered":"https:\/\/onedesk.com\/sette-onedesk-kundeportal-pa-nettstedet-ditt\/"},"modified":"2021-06-23T13:06:58","modified_gmt":"2021-06-23T13:06:58","slug":"sette-onedesk-kundeportal-pa-nettstedet-ditt","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/sette-onedesk-kundeportal-pa-nettstedet-ditt\/","title":{"rendered":"Sette OneDesk-kundeportalen p\u00e5 nettstedet ditt"},"content":{"rendered":"

OneDesk inkluderer en kundeportal som du kan bruke til \u00e5 samhandle med kundene dine, og gi dem tilgang til billettene og diskutere dem med deg. Kundeportalen fungerer ogs\u00e5 som en kunnskapsbase der du kan publisere artikler du vil dele med kundene dine. Uansett hvordan du vil bruke den, b\u00f8r du legge den p\u00e5 nettstedet ditt slik at kundene dine kan finne dem. Det er noen forskjellige m\u00e5ter \u00e5 gj\u00f8re dette p\u00e5, som jeg vil diskutere fra det enkleste til det vanskeligste.<\/p>\n

1. Sett widgeten p\u00e5 nettstedet ditt.<\/h3>\n

Modulen setter en sidefane p\u00e5 nettstedet ditt. N\u00e5r en bes\u00f8kende klikker p\u00e5 den, \u00e5pner den kundeportalen i en popup.
\n\"\"
\nFor \u00e5 plassere widgeten p\u00e5 nettstedet ditt, m\u00e5 du lime inn en javascript-kodebit f\u00f8r teksten for kroppslukking p\u00e5 hver side du vil at den skal vises. Du finner kodebiten i administrasjonspanelet til OneDesk-kontoen din under Administrasjon> Kundeapps. Klikk p\u00e5 lenken “Generer kodebit”.
\n\"\"<\/p>\n

Du kan bare kopiere og lime inn dette utdraget som det er, men det er noen alternativer du kanskje vil konfigurere, som er ganske selvforklarende. du kan endre tekst (tekst), plassering p\u00e5 siden (posisjon, forskyvning), farger (overlayBgColor, bgColor, bgColorHover), font (fontSize, fontColor, fontColorHover). Ikke endre org_name siden dette er det som setter den til din egen kundeportal.<\/p>\n

odconfig.text = ’tilbakemelding’;
\nodconfig.position = ‘venstre’; \/\/ gyldige alternativer er: topp, bunn, venstre, h\u00f8yre
\nodconfig.offset = 300; \/\/ forskj\u00f8vet fra slutten av knappen, bare tall!
\nodconfig.overlayBgColor = ‘svart’;
\nodconfig.bgColor = ‘bl\u00e5’; \/\/ farge p\u00e5 knappen
\nodconfig.bgColorHover = ‘# ADD8E6’; \/\/ farge p\u00e5 den svevede knappen
\nodconfig.fontSize = 22; \/\/ skriftst\u00f8rrelse, bare tall!
\nodconfig.fontColor = ‘hvit’;
\nodconfig.fontColorHover = ‘hvit’;
\nodconfig.org_name = ‘yourOrgURI’; \/\/ ikke endre dette!<\/p>\n

2. Sett portalen i en iframe.<\/h3>\n

En iframe lar deg bygge inn en webside i en annen.
\nSett en iframe-tag<\/a> p\u00e5 websiden din og for kilden (src) bruk lenken til OneDesk-kundeportalen. Du finner den lenken under “Administrasjon> Customer Portal “og det er en lenke n\u00e6r sidetittelen. F\u00f8lg denne lenken og kopier destinasjonsadressen.
\n\"\"<\/p>\n

Ikke glem \u00e5 stille inn bredden og h\u00f8yden p\u00e5 rammest\u00f8rrelsen n\u00e5r du bruker en iframe.<\/p>\n

3. Sett portalen p\u00e5 ditt eget domene.<\/h3>\n

N\u00e5r en bruker \u00e5pner OneDesk-kundeportalen fra nettstedet ditt, surfer de faktisk p\u00e5 OneDesk.com Hvis du vil beholde portalen under ditt eget domene, kan du gj\u00f8re det ved \u00e5 legge til OneDesk-portalsiden som en CNAME-post p\u00e5 domeneregistratoren din. \u00c5 gj\u00f8re dette krever at du kan logge p\u00e5 domeneregistratoren din og f\u00f8lge instruksjonene. For eksempel, hvis domenet ditt er registrert hos Godaddy, m\u00e5 du f\u00f8lge instruksjonene her<\/a> hvis det er Namecheap, er instruksjonene her<\/a> .<\/p>\n","protected":false},"excerpt":{"rendered":"

OneDesk inkluderer en kundeportal som du kan bruke til \u00e5 samhandle med kundene dine, og gi dem tilgang til billettene og diskutere dem med deg. Kundeportalen fungerer ogs\u00e5 som en kunnskapsbase der du kan publisere artikler du vil dele med kundene dine. Uansett hvordan du vil bruke den, b\u00f8r du legge den p\u00e5 nettstedet ditt […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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