{"id":112383,"date":"2021-06-23T13:36:22","date_gmt":"2021-06-23T13:36:22","guid":{"rendered":"https:\/\/onedesk.com\/onedesk-no-offers-services-to-get-you-up-and-running\/"},"modified":"2021-06-23T13:36:22","modified_gmt":"2021-06-23T13:36:22","slug":"onedesk-no-offers-services-to-get-you-up-and-running","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/onedesk-no-offers-services-to-get-you-up-and-running\/","title":{"rendered":"OneDesk tilbyr n\u00e5 tjenester for \u00e5 f\u00e5 deg i gang."},"content":{"rendered":"<p>OneDesk er generelt et selvbetjent produkt. Dette betyr at du kan registrere deg for en pr\u00f8vekonto, leke med programvaren, stille noen sp\u00f8rsm\u00e5l og v\u00e6re i gang. Vi har jobbet hardt for \u00e5 gj\u00f8re dette mulig ved \u00e5 tilby videoveiledninger, en ombordstartsveiviser, innebygd chat med v\u00e5rt supportteam og et dusin andre ting.<\/p>\n<p>N\u00e5r det er sagt, mens vi tror at noen kan l\u00e6re \u00e5 bruke OneDesk, er det tilfeller der kundene v\u00e5re er for opptatt med sitt andre arbeid til \u00e5 finne tiden. Det kan ogs\u00e5 forekomme at de trenger et mer komplekst oppsett og trenger hjelp til \u00e5 tilpasse OneDesk for \u00e5 dekke deres behov. For \u00e5 l\u00f8se dette har vi et team med kundesuksessagenter som hele tiden svarer p\u00e5 sp\u00f8rsm\u00e5l og gir r\u00e5d via e-post, chat og live-demoer.<\/p>\n<p>N\u00e5r et selskaps behov g\u00e5r utover dette st\u00f8tteniv\u00e5et, kan de oppdage at de ikke vet hvordan de skal ta de neste trinnene med OneDesk. I dag adresserer vi denne bekymringen ved \u00e5 introdusere en<a href=\"https:\/\/onedesk.com\/menu-of-services\/\"> meny med tjenester<\/a> som er tilgjengelige for v\u00e5re kunder som \u00f8nsker dem. Siden vi ogs\u00e5 tror p\u00e5 enkel, gjennomsiktig og rettferdig prising, blir v\u00e5re priser ogs\u00e5 lagt ut.<\/p>\n<p>Det er viktig \u00e5 merke seg at disse tjenestene generelt er ting du kan utf\u00f8re selv og er helt valgfrie. N\u00e5r teamet v\u00e5rt hjelper deg, gj\u00f8r vi det prim\u00e6rt ved \u00e5 bruke de samme verkt\u00f8yene som er tilgjengelige for deg direkte i OneDesk. Vi fortsetter med v\u00e5r originale filosofi om selvbetjening, og leverer de samme konfigurasjonsalternativene til alle v\u00e5re kunder.<\/p>\n<p>S\u00e5 hva slags tjenester er p\u00e5 menyen? De faller i utgangspunktet i to kategorier:<\/p>\n<h3>En-til-en online \u00f8kt der vi deler ekspertisen v\u00e5r med deg som dekker alle aspekter av OneDesk.<\/h3>\n<p>Fordelt p\u00e5 1 times \u00f8kter, kan du planlegge litt tid med en av v\u00e5re eksperter. I l\u00f8pet av \u00f8kten kan du dele skjermen med oss og gj\u00f8re endringene du trenger mens du stiller sp\u00f8rsm\u00e5l underveis. Vi deler v\u00e5r ekspertise, tilbyr r\u00e5d og sammen gj\u00f8r du kontoendringene du ber om. \u00d8ktene dekker:<\/p>\n<ul>\n<li>Introduksjon til den grunnleggende konfigurasjonen av administrative alternativer<\/li>\n<li>Introduksjon til datastruktur<\/li>\n<li>Introduksjon til kundeapper (messenger, portal, skjemaer)<\/li>\n<li>Generell oppl\u00e6ring i bruk av OneDesk<\/li>\n<\/ul>\n<h3>Oppsettstjenester der vi konfigurerer kontoen din for deg &#8211; basert p\u00e5 kravene du sender oss.<\/h3>\n<p>Med denne tjenesten gj\u00f8r vi det for deg. Du vil gi midlertidig administratortilgang til kontoen din og instruksjoner om hva du trenger. En av ekspertene v\u00e5re vil kommunisere med deg for \u00e5 samle detaljene og deretter logge inn p\u00e5 kontoen din for \u00e5 gj\u00f8re endringene. Disse installasjonstjenestene dekker:<\/p>\n<ul>\n<li>Datastruktur og automatisering av arbeidsflytoppsett (prosjekter, portef\u00f8ljer, mapper, typer, egendefinerte felt, skjemaer, statuser, SLAer)<\/li>\n<li>Importerer eksisterende data<\/li>\n<li>Importerer brukere og kunder<\/li>\n<li>Oppsett av kundeapps<\/li>\n<li>Tilpassede rapporter<\/li>\n<li>Integrasjoner<\/li>\n<li>SSO-oppsett<\/li>\n<\/ul>\n<p>Disse tjenestene tilbys p\u00e5 \u00e0 la carte-basis, men hvis du vil ha table d&#8217;h\u00f4te, tilbyr vi ogs\u00e5 pakker \ud83d\ude42 Du kan spare penger ved \u00e5 kj\u00f8pe en pakke med tjenester. Hvis disse tjenestene interesserer deg, kan du sjekke ut v\u00e5r<a href=\"https:\/\/onedesk.com\/menu-of-services\/\"> meny med tjenester<\/a> , og ikke n\u00f8l med \u00e5 be om mer detaljer eller be oss om det<a href=\"mailto:hello@onedesk.com\"> sende deg et tilbud<\/a> .<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk er generelt et selvbetjent produkt. Dette betyr at du kan registrere deg for en pr\u00f8vekonto, leke med programvaren, stille noen sp\u00f8rsm\u00e5l og v\u00e6re i gang. Vi har jobbet hardt for \u00e5 gj\u00f8re dette mulig ved \u00e5 tilby videoveiledninger, en ombordstartsveiviser, innebygd chat med v\u00e5rt supportteam og et dusin andre ting. N\u00e5r det er sagt, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9716],"tags":[],"class_list":["post-112383","post","type-post","status-publish","format-standard","hentry","category-1-hvordan-bruke-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.3) - 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