{"id":231829,"date":"2022-05-11T13:05:45","date_gmt":"2022-05-11T13:05:45","guid":{"rendered":"https:\/\/onedesk.com\/mobile-onedesk-user-experience-innstillinger\/"},"modified":"2022-05-11T13:05:46","modified_gmt":"2022-05-11T13:05:46","slug":"mobile-onedesk-user-experience-innstillinger","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/mobile-onedesk-user-experience-innstillinger\/","title":{"rendered":"Mobile OneDesk: Brukeropplevelse og innstillinger"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">OneDesk tilbyr to mobile alternativer for brukere. F\u00f8rst er iOS\/Android-appene som er tilgjengelige for nedlasting p\u00e5 hver respektive appbutikk. For det andre den mobilvennlige nettleserbaserte applikasjonen (referert til som Mobile-Friendly OneDesk eller MFOD), som er tilgjengelig ved \u00e5 logge p\u00e5 fra en mobilnettleser.<\/p>\n\n<p class=\"wp-block-paragraph\">For informasjon om <em>kundens mobilopplevelse,<\/em> se: Mobil kundeopplevelse<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-what-can-users-see-on-the-ios-android-app-and-mobile-friendly-onedesk\"><strong>Hva kan brukere se p\u00e5 iOS\/Android-appen og Mobile-Friendly OneDesk?<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">P\u00e5 mobilapplikasjonene skal en bruker se de samme elementene som de ville se inne i hovedappen. Som s\u00e5dan vil brukerne se elementene og samtalene de er tildelt eller elementene de har bedt om.<\/p>\n\n<p class=\"wp-block-paragraph\">P\u00e5 samme m\u00e5te tilsvarer brukertillatelser de som brukes i hovedapplikasjonen.<\/p>\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 class=\"wp-block-heading\"><strong>Panelkonfigurasjon (mobilvisningsfiltre)<\/strong><\/h2>\n\n<p class=\"wp-block-paragraph\">P\u00e5 Mobile Friendly OneDesk kan brukere filtrere visningen av varene sine fra h\u00f8yre sidepanel. <\/p>\n\n<p class=\"wp-block-paragraph\">F\u00f8lgende filteralternativer er tilgjengelige som standard:<\/p>\n\n<ul class=\"wp-block-list\"><li>Alle billetter<\/li><li>Mine \u00e5pne billetter<\/li><li>Mine lukkede billetter<\/li><li>fulgte billetter<\/li><li>Filtre etter type<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">Du kan konfigurere hvilke visningsfiltre som vises p\u00e5 panelet. G\u00e5 til:<strong> <\/strong> <strong>Administrasjon \u2192 Navn p\u00e5 billett\/oppgaveportal \u2192 &#8220;Visninger som skal vises p\u00e5 mobilvennlig app&#8221;<\/strong><\/p>\n\n<h3 class=\"wp-block-heading\"><strong>relaterte artikler<\/strong><\/h3>\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/onedesk.com\/no\/brukertilgangskontroller-og-tillatelser-i-onedesk\/\">Brukertillatelser<\/a><\/li><li><a href=\"https:\/\/onedesk.com\/create-and-edit-teams\/\">Dele prosjekter med brukere<\/a><\/li><\/ul>\n","protected":false},"excerpt":{"rendered":"<p>OneDesk tilbyr to mobile alternativer for brukere. F\u00f8rst er iOS\/Android-appene som er tilgjengelige for nedlasting p\u00e5 hver respektive appbutikk. For det andre den mobilvennlige nettleserbaserte applikasjonen (referert til som Mobile-Friendly OneDesk eller MFOD), som er tilgjengelig ved \u00e5 logge p\u00e5 fra en mobilnettleser. For informasjon om kundens mobilopplevelse, se: Mobil kundeopplevelse Hva kan brukere se [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[9716],"tags":[],"class_list":["post-231829","post","type-post","status-publish","format-standard","hentry","category-1-hvordan-bruke-onedesk"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mobile OneDesk: Brukeropplevelse og innstillinger - OneDesk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/no\/mobile-onedesk-user-experience-innstillinger\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mobile OneDesk: Brukeropplevelse og innstillinger - OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk tilbyr to mobile alternativer for brukere. 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For informasjon om kundens mobilopplevelse, se: Mobil kundeopplevelse Hva kan brukere se [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/no\/mobile-onedesk-user-experience-innstillinger\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:published_time\" content=\"2022-05-11T13:05:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-05-11T13:05:46+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Erin Richardson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Erin Richardson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mobile OneDesk: Brukeropplevelse og innstillinger - OneDesk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/no\/mobile-onedesk-user-experience-innstillinger\/","og_locale":"nb_NO","og_type":"article","og_title":"Mobile OneDesk: Brukeropplevelse og innstillinger - OneDesk","og_description":"OneDesk tilbyr to mobile alternativer for brukere. 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