{"id":302132,"date":"2026-05-13T20:25:27","date_gmt":"2026-05-13T20:25:27","guid":{"rendered":"https:\/\/onedesk.com\/new-may-26\/"},"modified":"2026-05-13T20:25:28","modified_gmt":"2026-05-13T20:25:28","slug":"new-may-26","status":"publish","type":"post","link":"https:\/\/onedesk.com\/no\/new-may-26\/","title":{"rendered":"Hva er nytt i OneDesk mai 2026"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Mai 2026-utgivelsen av OneDesk er n\u00e5 ute! Her er hva denne utgivelsen introduserer: <\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-customer-facing-help-centers-as-many-as-you-want-beta\" class=\"wp-block-heading\">Kundesentre \u2013 s\u00e5 mange du vil! (beta) <\/h2>\n\n<p class=\"wp-block-paragraph\">N\u00e5 kan du opprette flere hjelpesentre i OneDesk, hvert med forskjellige kundeapper og separate nettstedswidgeter. Hvert hjelpesenter har sin egen innloggingsside og tillater bare angitte kunder \u00e5 logge inn. Dette betyr at du kan presentere forskjellige nettskjemaer til forskjellige kunder, tilby forskjellige kunnskapsbaser og billettportaler, og merkevarebygge portalene dine uavhengig med logoer og farger.   Funksjoner inkluderer:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Separat tilpassbare nettskjemaer og kunnskapsbaser for forskjellige kunder er n\u00e5 mulig<\/li>\n\n\n\n<li>Grupper kundeappene dine i flere hjelpesentre. Hvert hjelpesenter kan inneholde \u00e9n eller flere kundeapper, som for eksempel: nettskjemaer, Messenger\/Chat, billettportal, kunnskapsbase, hjemmeside   <\/li>\n\n\n\n<li>Kontroller kundetilgang til hver app: begrenset til spesifiserte kunder\/kundeorganisasjoner, kun innloggede kunder, eller ingen innlogging kreves<\/li>\n\n\n\n<li>Tilpass hvert hjelpesenter med forskjellige navn, innloggingssider, logoer, farger og mer.<\/li>\n\n\n\n<li>Bygg inn hvert hjelpesenter som en egen widget \u2013 p\u00e5 nettstedet ditt<\/li>\n\n\n\n<li>Standard brukerst\u00f8tte er det som er tilgjengelig i mobilappen for kunder, s\u00e5 hvis kundene dine bruker mobilappen, s\u00f8rg for at de har tilgang til apper i standard brukerst\u00f8tte.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-expense-management\" class=\"wp-block-heading\">Kostnadsstyring<\/h2>\n\n<p class=\"wp-block-paragraph\">N\u00e5 kan brukerne dine sende inn utgifter sammen med arbeidet som utf\u00f8res for en oppgave eller sak. Utgifter er som timeregistreringer for kostnader som p\u00e5l\u00f8per mens man jobber med oppgaven eller sakslisten, og kan spores, faktureres og analyseres direkte i OneDesk. <\/p>\n\n<ul class=\"wp-block-list\">\n<li>La teamet ditt logge \u00f8konomiske utgifter som har p\u00e5l\u00f8pt<\/li>\n\n\n\n<li>Spor alle utgifter i tids- og utgiftsappen<\/li>\n\n\n\n<li>Analyser utgifter i \u00f8konomiappen (hvis tillatelser tillater det)<\/li>\n\n\n\n<li>Fakturer eventuelt disse utgiftene til kundene dine, via OneDesk eller via QBO<\/li>\n\n\n\n<li>Kategoriser utgifter som reise, forsyninger, reparasjoner eller noe annet.<\/li>\n\n\n\n<li>Krever PSA eller arbeidsstyringsprodukter<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-financials-dashboard\" class=\"wp-block-heading\">Finansoversikt<\/h2>\n\n<p class=\"wp-block-paragraph\">Hvis du \u00f8nsker mer innsikt i arbeidet du utf\u00f8rer for kunder, samt l\u00f8nnsomheten til arbeidet, er det nye \u00f8konomiske dashbordet det du trenger. Du kan enkelt se de n\u00f8dvendige KPI-ene for tilbud, fakturaer, kostnader og l\u00f8nnsomhet p\u00e5 ett sted.   <\/p>\n\n<p class=\"wp-block-paragraph\">Nye omfattende KPI-er for: Kostnader, inntekter, timer, l\u00f8nnsomhet, kommende pipeline og mer<\/p>\n\n<p class=\"wp-block-paragraph\">Diagrammer for dine viktigste kunder, prosjekter, team og tjenester<\/p>\n\n<p class=\"wp-block-paragraph\">Filtrer prosjektene, fakturaene og mer for \u00e5 f\u00e5 resultater etter m\u00e5ned, kunde, prosjekt, team, tjeneste og mye mer.<\/p>\n\n<p class=\"wp-block-paragraph\">Krever PSA eller arbeidsstyringsprodukter<\/p>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-charts-new-look\" class=\"wp-block-heading\">Diagrammer \u2013 nytt utseende<\/h2>\n\n<p class=\"wp-block-paragraph\">Vi har f\u00e5tt et nytt utseende og en ny stil for diagrammer i OneDesk. Finn disse nye diagrammene   <\/p>\n\n<ul class=\"wp-block-list\">\n<li>i brukerdashbordappen<\/li>\n\n\n\n<li>i \u00f8konomidashbordet (i \u00f8konomiappen)<\/li>\n\n\n\n<li>i analyse<\/li>\n\n\n\n<li>i KPI-ene som finnes over de ulike appene.<\/li>\n<\/ul>\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n<h2 id=\"h-other-enhancements\" class=\"wp-block-heading\">Andre forbedringer<\/h2>\n\n<ul class=\"wp-block-list\">\n<li><strong>Sortering av kort<\/strong> \u2013 sorter Kanban-kortene dine enkelt etter opprettelsesdato\/-ID, prioritet, prosent fullf\u00f8rt, foresp\u00f8rrer, planlagt arbeid<\/li>\n\n\n\n<li><strong>Tilpasset felt for avmerkingsboks<\/strong> \u2013 Legg til et tilpasset felt av typen avmerkingsboks<\/li>\n\n\n\n<li><strong>Talemeldingsvarsler<\/strong> \u2013 Gr\u00f8nne bobler gir deg beskjed om du har talemeldinger<\/li>\n\n\n\n<li><strong>Nye aktiviteter<\/strong> : \u00e5pen samtale, lukket samtale tas opp i elementaktiviteter<\/li>\n\n\n\n<li><strong>Forbedrede leveringsstatusvarsler (DSN)<\/strong> for tilkoblede MS365- og Gmail-kontoer. N\u00e5 vil du enklere kunne se om e-postserveren din mottar en DSN senere for en e-post som ikke kunne sendes. <\/li>\n\n\n\n<li><strong>Makro- og automatiseringshandlinger<\/strong> : Fjern alle brukerf\u00f8lgere, fjern alle kundef\u00f8lgere<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Pluss hundrevis av andre feilrettinger, forbedringer og optimaliseringer.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mai 2026-utgivelsen av OneDesk er n\u00e5 ute! Her er hva denne utgivelsen introduserer: Kundesentre \u2013 s\u00e5 mange du vil! (beta) N\u00e5 kan du opprette flere hjelpesentre i OneDesk, hvert med forskjellige kundeapper og separate nettstedswidgeter. Hvert hjelpesenter har sin egen innloggingsside og tillater bare angitte kunder \u00e5 logge inn. Dette betyr at du kan presentere [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_first_post":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[9725],"tags":[],"class_list":["post-302132","post","type-post","status-publish","format-standard","hentry","category-3-utgivelsesmerknader"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Hva er nytt? 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