Manage your projects,
Support your customers,
Provide services.
Why OneDesk?
Manage Projects Tickets & Tasks Customer Experience Communication Productivity Teams with OneDesk
OneDesk combines online HelpDesk and Project Management software.
Serve your customers and manage team projects with one application.
Powerful Ticketing & HelpDesk Software
OneDesk combines online HelpDesk and Project Management software. Serve your customers
and manage team projects with one application.
Easily add client-facing apps to your website. The ticket portal lets customers login to view, submit and discuss their tickets. The knowledge-base lets clients find answers to common questions themselves. more
Automate your workflows to pipe tickets through triage, replies, status-changes, assignments, and more.
Capture and track requests for new projects, services, ideas, and feature suggestions to make sure nothing is overlooked. more
Use ticketing tools and SLA policies to improve your response times and respect your commitments to customers. more
Make sure team members are notified when assignments or statuses are changed. You can keep your customers informed too. more
Easily capture timesheets for work performed. Get real-time insight into your projects using work timers to track time. more
Connect dependent tasks; see who is overloaded and who is not; calculate finish dates, work, and cost. more
Connect OneDesk to Google, Github, Slack, VSO, Jira, Salesforce, Zendesk, QuickBooks, WordPress, Office and more
Get the reports you need by creating custom templates and scheduling and emailing reports. Easily export get your data at any time. more
