Asana vs. OneDesk

OneDesk, the Asana alternative

OneDesk is a comprehensive work management alternative to Asana. See how OneDesk can provide the versatility to coordinate and complete all your projects. 

Why look for Asana alternatives?

Asana is a popular project management software. Despite its popularity, it won’t fit the needs of every team. 
Reviewers mention downsides such as:

  • Difficulty with custom workflows
  • Costly pricing for the full features
  • Lack of financial features

Asana offers four different package levels. Depending on which package you select, it will unlock additional features. Asana ranges anywhere from a free basic plan to $24.99 per user per month and more for their Enterprise and Enterprise+ packages.

A full-featured Asana alternative

OneDesk offers nearly all of the features of Asana. OneDesk also offers several features that Asana does not, such as request management, invoicing, and numerous other features. OneDesk’s pricing starts at $11.99 per user with the highest enterprise plan at $15.99.

Read below to see how OneDesk and Asana compare next to each other.

OneDesk the all-in-one Asana alternative

Flexible workflow automations

Save time on repetitive tasks with powerful, yet easy-to-create automations. There are almost endless possibilities. Assign tasks to individuals or teams, notify a team when a task status changes, route tasks to a client project, update a client on a project status — and much more!

Configure your work views

Schedule, plan, and analyze your work in a way that works for you. Use Gantt charts, calendars, Kanban boards or lists, then add the filters or groupings you need. Save your views and switch between them in seconds. 

Full-lifecycle project management

Plan, assign, collaborate, and manage projects and tasks from start to finish. OneDesk offers advanced capabilities such as linking items, task dependencies, task scoring, and subtasks.

Make data-driven decisions

Analyze performance with a huge number of KPI charts and graphs as well as configurable reports.

Compare OneDesk and Asana - project management solutions

OneDeskAsana
Price$11.99 - 15.99 per user/month billed annually$0-$24.99-$$$ per user/month billed annually
Unlimited Projects
Unlimited Tasks
Integrations
Project List View
Status Updates
Calendar View
Live Customer Chat
Automations
Real-Time Team Chat
Time TrackingIncluded at 'Advanced' or higher
Customer Portal
Knowledgebase
Mobile App
Ticket Management & Help Desk
Gantt Charts Included at ‘Starter’ or higher
Forms Included at ‘Starter’ or higher
Advanced Reporting Included at 'Advanced' or higher
Task Dependencies Included at ‘Starter’ or higher
Timeline Included at ‘Starter’ or higher
Custom Templates Included at ‘Starter’ or higher
Milestones Included at ‘Starter’ or higher
Advanced Search Included at ‘Starter’ or higher
Admin Console Included at ‘Starter’ or higher
Portfolios Included at ‘Advanced’ or higher
Approvals Included at ‘Advanced’ or higher
Proofing Included at ‘Advanced’ or higher
99.9% Uptime SLA Included at ‘Enterprise’
SAML Included at ‘Enterprise’
Custom Branding Included at ‘Enterprise’
HIPAA Compliance Option Add On Available at ‘Enterprise+’
Audit Log Included at ‘Enterprise+’

What can OneDesk offer over Asana?

Support & request management

Asana is only a project management tool. Alternatively, OneDesk offers complete project management, help desk, and professional services automation. OneDesk allows you to manage multiple departments and requirements from one application. Let clients submit tickets for support issues, bug fixes, change requests, project ideas, or anything else! The help desk features can be used independently of your projects or be seamlessly integrated.

Time tracking with integrated invoicing

Keep organized with everything in one app. OneDesk allows users to submit billable or non-billable timesheets. Track and monitor planned and actual progress on tasks with to-the-minute built in timers. Create invoices from tracked time and send to clients directly from OneDesk.  

Improved client & end-user communication

OneDesk offers better options than Asana to collaborate and communicate with your clients.

Use the included customer apps – portal, chat, forms, or knowledgebase. These tools allow customers to connect, submit work, and stay updated. Plus, provide continuous support on your services via email integration. 

Frequently asked questions about Asana

While Asana is a popular project management tool, it won't fit the needs of every company. When searching for an alternative, consider your workflow, the planning methodology the software supports, as well as the software's scalability. OneDesk is a great alternative to Asana because of the versatility and flexibility it provides. While it's easy to get started, OneDesk can also be highly customized to your needs. Another thing that sets OneDesk apart from other project management software is the seamlessly integrated support, request, and email management features. 

There are a number of project management solutions on the market. Some of Asana's competitors include Trello and Monday.com. Many solutions focus primarily on certain features and lack flexibility. For instance, Trello is known for a Kanban-based approach. However, other software, like OneDesk also offer Kanban views, along with a Gantt chart and calendar view. Check out how OneDesk, Asana and other competitors stack up next to each other. 

Asana is a work management system that provides many features for organization, collaboration, and planning. Some of these features include: tasks and subtasks, a Gantt chart, Kanban board, task comments, and file sharing. 

OneDesk and Asana share many of the same task and project management features. However, if you want advanced functionality, OneDesk is a much better value. OneDesk has affordable pricing, offering nearly all the features of Asana's highest enterprise plan. 

Another difference between Asana and OneDesk is the request and support management OneDesk provides. Finally, OneDesk allows for improved team and client collaboration. Real-time messaging is built into OneDesk. Clients can also send emails or live chat messages, which can be received in and replied to directly from OneDesk. You can also link conversations to tasks so your work stays in-context.

See how OneDesk is the best Asana alternative

Evaluate OneDesk for yourself with our completely free 14-day trial. It’s easy to get started with our onboarding guide and other resources. You can also book a demo to see OneDesk in action.

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