OneDesk, the Workfront alternative
OneDesk is an alternative to Workfront that provides a robust task, project, and request management solution. See how you can get more done with OneDesk.
Why look for Workfront alternatives?
Workfront is a web-based work management and project management software. They remain fairly tight-lipped about the investment it takes to use their software; however, the minimum expected spend is around $30 per user/month. They have four plans in total, each varying in the features they offer. While Workfront offers a good array of task management features, it will not meet the needs of every team. To reach the next level of team or client communication and collaboration you’ll need to consider other tools. That’s where a Workfront alternative like OneDesk comes in.
Meet OneDesk, the all-in-one Workfront alternative
OneDesk is a cloud-based application that combines project management and request management into one robust tool. For a fraction of the cost, OneDesk provides many of the features in Workfront’s highest ‘enterprise level’ plan. In addition, OneDesk includes complete request management as well as improved client communication with email management, a customer portal and live chat application. Best of all, OneDesk provides transparent and affordable pricing.
Let’s see how Workfront and OneDesk stack up next to each other.
Compare OneDesk and Workfront
| OneDesk | Workfront | |
|---|---|---|
| Price (users) | $11.99 - 15.99 per user/month billed annually | $30-$$$ per user/month |
| Plan & assign work |  | |
| Portfolios | | |
| Project templates | | |
| Board view | | |
| Custom forms | | |
| Document review/commenting |  | |
| Dashboards | | |
| Resource management | | |
| Microsoft Outlook integration | | |
| Google Drive integration | | |
| Time tracking | | |
| Mobile app | | |
| Live customer chat | | |
| Real-time team chat | | |
| AI chatbot | | |
| Transform tickets to tasks | | |
| Customer portal | | |
| Knowledge base | | |
| Gantt charts | | |
| Task dependencies | | |
| Quoting | | |
| Invoicing | | |
Top reasons to switch from Workfront to OneDesk
Expand your client collaboration
Real-time team collaboration
Communicate and collaborate directly with your team through the built-in and real-time messenger. Direct messages can stand alone or be connected to your work items. Connecting messages allows you to work in-context and reduce redundancy.
OneDesk also offers email to ticket (or task) creation. Clients can submit ideas or requests and communicate from their email. Reply to these emails directly from OneDesk.
With OneDesk, there’s no need to switch between multiple applications.
Support & request management
Workfront is only a project management tool. Alternatively, OneDesk offers complete project management and support or request management capabilities so you can manage multiple departments and requirements from one application. Let clients submit tickets for support issues, bug fixes, change requests, or anything else. Then easily convert and escalate any ticket into a task or into entire projects.
Frequently asked questions about Workfront
What are the competitors to Workfront?
There are a number of project management tools on the market. Some of Workfront's competitors include OneDesk, Asana and Trello. Many competitors focus primarily on certain task management features. For instance, Trello is known for its Kanban-based approach but lacks integration and analytics. Alternatively, OneDesk is a highly versatile competitor. You can manage your work with a Kanban board, Gantt chart, calendar or task list. OneDesk also offers a variety of integrations and real-time KPI dashboards. One thing that makes OneDesk stand out from the competition is the seamlessly integrated support and request management.
What is the best Workfront alternative?
When looking for a Workfront alternative, consider the needs of your business as well as your workflow. Many solutions lack the flexibility or customization options to work for all businesses. OneDesk is a great alternative to Workfront because it is easy to learn and get started but can also be completely customized. Configure your own lifecycle statuses, custom fields, automations, work views and much more.
What are the differences between OneDesk and Workfront?
The main differences between OneDesk and Workfront are the communication tools and overall versatility OneDesk provides.
With OneDesk you get an all-in-one solution:
- Team & client communication
- Project planning
- Task scheduling
- Time tracking
- Request & support management
- See all of OneDesk's features.
See how OneDesk is the best Workfront alternative
Evaluate OneDesk for yourself with our completely free 14-day trial.
