OneDesk, the all-inclusive Zoho Projects alternative
Get all-in-one features with a robust alternative to Zoho.
Why look for Zoho Projects alternatives?
Looking for a project management tool? You’ve probably heard of Zoho. Zoho Projects is a popular project management app for project planning, time tracking, and team collaboration. The Zoho brand also offers various products such as Zoho Desk which provides a helpdesk solution.
Zoho has many standard project management features but features vary between packages. With multiple separate products it can be a challenge to know which packages you may need and costs may add up quickly. Plans start from a basic free plan to $9 per user/month plus an additional $9 per client/month.
Zoho Projects is a good tool with many features. However, there are other project management tools that might better fit your needs and workflow.
Meet OneDesk, the all-in-one Zoho Projects alternative
OneDesk offers many features of Zoho Projects, such as task management, time tracking, automations, and project planning. OneDesk is also an all-in-one tool for managing client work with integrated help desk, request management, invoicing, and quoting. These features are all included in one product. OneDesk starts at only $11.99 per user/month and you don’t pay for clients.
Let’s see how Zoho and OneDesk stack up next to each other.
Compare OneDesk and Zoho
| OneDesk | Zoho Projects | |
|---|---|---|
| Price - users | $11.99 - $15.99per agent per month paid annually | $0-$9per agent per month paid annually |
| Price - client users |  Free & unlimited | $4-$9 /client-user/month |
| Unlimited projects | | |
| Project templates | Unlimited | Max 30 in Enterprise plan |
| Automation | | Premium or higher |
| Task dependency | - 4 types | Below 'Premium' - 1 type only; 'Premium' or above - 4 types |
| Gamification |  | |
| Custom views | | Premium or higher |
| Recurring tasks | | |
| Time tracking | | |
| Interactive Gantt | | Only editable at 'Express' or higher. Only across projects at 'Enterprise' |
| Calendar | | |
| Rollups | | Premium or higher |
| Custom fields | | Limited |
| Integrations | | |
| SLA | | for issues only - 'Enterprise' plan only |
| Actual Work comparison | | Premium or higher |
| Import | | |
| Exporting | | 'Premium' or higher |
| Web Form | | |
| Full helpdesk | | Requires Zoho Desk $18-$45 /agent/month |
| Team Chat | | May require 'Cliq' depending on needs |
| Live customer chat | | Add on $19-$129 per month |
| AI chatbot | Add On | 'Premium' or higher |
| Custom reports | | Requires Zoho Analytics $25-$495 /month |
| Kanban / Board view | | |
| Issue tracking | | |
| Mobile app | | |
| Macros | | |
| Invoicing / Quoting | | Requires Zoho Books |
A powerful & affordable alternative to Zoho Projects
Tickets, tasks, and projects, managed.
Communicate and collaborate in real-time
Stay on track
Easily keep track of time spent on tasks, tickets and projects with built-in timers and timesheets. Optimize performance with real-time KPI charts and configurable reports.
Reduce the repetitive stuff
What can OneDesk offer over Zoho Projects?
Simple pricing
Depending on what you need, Zoho has multiple platforms with varying features and multiple different packages and add-ons. With OneDesk you get a full project management and help desk solution in one application and price plan. No matter the size of your team you get unlimited projects and customers.
Improved client & end-user collaboration
Customer applications allow you to collaborate and overall better serve your clients or end-users. Zoho only offers customer apps with Zoho Desk, a separate platform to their project management solution, requiring additional fees.
Alternatively, OneDesk offers multiple customer-facing applications. The widget lets clients reach out on your webpage. Customers can connect instantly with the live chat feature or interact and stay updated via the customer portal. Let your clients submit items through configurable request forms or explore your company with the knowledgebase tool.
End-to-end client project management
OneDesk’s unique combination of help desk, project management, invoicing, and quoting makes it the perfect tool for companies that handle client projects. Take in requests, quote for work, invoice for time or fixed-fee projects, plan work, and provide continuous support — all in one app.
Frequently asked questions about Zoho
Who are Zoho competitors?
There are a number of competitive CRM solutions on the market. OneDesk, Scoro, and Basecamp are just a few of these solutions. Have a look at our other project management comparisons to see how the competition stacks up next to Zoho or OneDesk.
What is the best Zoho alternative?
It's not easy looking for the best alternative. Consider the software's ability to be configured to your workflow as well as its scalability. OneDesk is a great alternative because it is easy to use yet can be highly configured. OneDesk's ability to manage tasks, projects, and requests gives it unique versatility compared to other solutions. In addition OneDesk's robust features combined with its affordable pricing, provides an important level of scalability as your business expands.
What is the difference between OneDesk and Zoho?
OneDesk is a project management and help desk solution seamlessly integrated into one application. Zoho can offer similar functionality through multiple add-ons and separate paid plans. OneDesk keeps it simple. Manage all projects, your emails and support requests in one price plan.
See how OneDesk is the best Zoho alternative
Evaluate OneDesk for yourself with our completely free 14-day trial.
