OneDesk’s request system which allows users request information from each other in real time.
When a OneDesk user sends you a request, you will receive the notification in your collaboration inbox, in the requests section.
What types of requests are available?
You may receive the following types of requests:
– A request for you to join a project
– A request from someone requesting to join one of your projects
– A work estimate request, which you may use to ask a teammate how many hours it would take to complete a requirement.
– A total cost estimate request, which you may use to ask a teammate how much it would cost to implement a requirement.
– A revenue estimate request, which you may use to ask a teammate what the potential revenue or savings would be if you implemented a requirement.
Throughout OneDesk, you will find request icons. Clicking on one next to a field allows you to send a request to another user and request information for the data.
To send a data request within the requirements application:
– Go to properties tab (1).
To send a work estimate request:
– Click on the request icon next to Estimated Work in the costs box (2).
To send a total cost estimate request:
– Click on the request icon next to Total Cost in the costs box (3).
To send a revenue estimate request:
– Click on the request icon next to total revenue/savings (4).
In the issues/tasks application:
You can send a work estimate request under the properties tab, in the planned section (1).