{"id":125616,"date":"2021-08-25T13:23:06","date_gmt":"2021-08-25T13:23:06","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-start-live-chat-support\/"},"modified":"2022-06-07T20:23:29","modified_gmt":"2022-06-07T20:23:29","slug":"onedesk-getting-start-live-chat-support","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/onedesk-getting-start-live-chat-support\/","title":{"rendered":"OneDesk &#8211; Come\u00e7ar: Suporte ao chat ao vivo"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>Pode utilizar a capacidade de suporte ao chat ao vivo da OneDesk para fornecer suporte em tempo real aos seus clientes. Pode adicionar facilmente o widget de chat ao seu website. Os seus clientes podem at\u00e9 colar imagens ou anexar documentos \u00e0s suas mensagens. Quaisquer mensagens que lhe enviem aparecer\u00e3o na aplica\u00e7\u00e3o &#8216;messenger&#8217; no OneDesk, onde poder\u00e1 responder e criar bilhetes a partir dessas conversas.<\/p>\n<p>Voc\u00ea pode personalizar muitas coisas sobre o seu mensageiro de chat ao vivo. Para aceder a algumas destas op\u00e7\u00f5es de personaliza\u00e7\u00e3o, navegue para a sec\u00e7\u00e3o administrativa.<br \/>\nNo \u00edcone Mais Aplica\u00e7\u00f5es no canto inferior esquerdo, selecione o \u00edcone de engrenagem. Clique nas Prefer\u00eancias da Empresa, onde pode alterar o avatar e o nome do bot. Este bot responde aos seus clientes com base nos gatilhos que definiu.<\/p>\n<p>Na aplica\u00e7\u00e3o Messenger, pode alterar a apar\u00eancia do seu mensageiro de chat ao vivo, para que se encaixe na marca da sua organiza\u00e7\u00e3o. Tamb\u00e9m pode editar mensagens offline, personalizar sauda\u00e7\u00f5es online e offline, e muito mais.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: Pode utilizar a capacidade de suporte ao chat ao vivo da OneDesk para fornecer suporte em tempo real aos seus clientes. Pode adicionar facilmente o widget de chat ao seu website. Os seus clientes podem at\u00e9 colar imagens ou anexar documentos \u00e0s suas mensagens. Quaisquer mensagens que lhe enviem aparecer\u00e3o na aplica\u00e7\u00e3o &#8216;messenger&#8217; no [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9840,9856],"aiovg_tags":[],"class_list":["post-125616","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk-pt-pt-onedesk-video-guide-pt-pt","aiovg_categories-08-aplicativos-para-clientes"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>| de suporte ao chat ao vivo Come\u00e7ar | OneDesk HelpDesk Software App<\/title>\n<meta name=\"description\" content=\"O OneDesk inclui suporte ao chat ao vivo. 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