{"id":125838,"date":"2021-08-26T12:16:17","date_gmt":"2021-08-26T12:16:17","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-start-email-templates\/"},"modified":"2021-12-20T19:05:09","modified_gmt":"2021-12-20T19:05:09","slug":"onedesk-getting-start-email-templates","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/onedesk-getting-start-email-templates\/","title":{"rendered":"OneDesk &#8211; Come\u00e7ar: Modelos de e-mail"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>A OneDesk permite-lhe ter total controlo sobre os e-mails enviados em seu nome. Quer se trate de e-mails enviados aos seus utilizadores ou aos seus clientes, decide quais os e-mails enviados, para quem e quando.  <\/p>\n<p>Para controlar o conte\u00fado dos e-mails enviados a partir do seu OneDesk, aceda \u00e0s defini\u00e7\u00f5es do seu email clicando no \u00edcone Mais Aplica\u00e7\u00f5es e clicando em Administra\u00e7\u00e3o. Escolha &#8216;e-mails&#8217; \u00e0 esquerda e selecione o Centro de Mensagens.  <\/p>\n<p>Aqui, pode ver, modificar e eliminar e-mails e mensagens automatizados enviados pelo seu OneDesk. Por exemplo, pode modificar a mensagem de correio eletr\u00f3nico enviada aos seus utilizadores quando forem adicionadas pela primeira vez ao seu OneDesk. Este modelo de mensagem inclui campos din\u00e2micos, que povoar\u00e3o automaticamente quando o e-mail \u00e9 enviado, poupando-lhe tempo. Pode fazer edi\u00e7\u00f5es \u00e0 linha e corpo do e-mail e adicionar propriedades din\u00e2micas. Se mudar de ideias e quiser redefinir a mensagem, clique em &#8216;Redefinir para Predefini\u00e7\u00e3o&#8217;.  <\/p>\n<p>Tamb\u00e9m pode configurar as defini\u00e7\u00f5es de notifica\u00e7\u00e3o de e-mail a n\u00edvel de utilizador. Para isso, clique no \u00edcone Mais Aplica\u00e7\u00f5es e, em seguida, selecione Utilizadores. No painel de detalhes do utilizador, pode decidir que e-mails s\u00e3o enviados para cada utilizador. Pode decidir se quer que sejam enviados por e-mail sobre determinadas conversas, para receber e-mails sobre altera\u00e7\u00f5es de atribui\u00e7\u00e3o, e muito mais.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: A OneDesk permite-lhe ter total controlo sobre os e-mails enviados em seu nome. Quer se trate de e-mails enviados aos seus utilizadores ou aos seus clientes, decide quais os e-mails enviados, para quem e quando. Para controlar o conte\u00fado dos e-mails enviados a partir do seu OneDesk, aceda \u00e0s defini\u00e7\u00f5es do seu email clicando [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9906],"aiovg_tags":[],"class_list":["post-125838","aiovg_videos","type-aiovg_videos","status-publish","hentry","aiovg_categories-05-gestao-de-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Modelos de e-mail | Come\u00e7ar | OneDesk Helpdesk &amp; PM Software<\/title>\n<meta name=\"description\" content=\"A OneDesk permite-lhe ter total controlo sobre os e-mails enviados em seu nome. 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