{"id":125844,"date":"2021-08-26T12:17:25","date_gmt":"2021-08-26T12:17:25","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-getting-start-messaging-center\/"},"modified":"2023-06-07T18:56:56","modified_gmt":"2023-06-07T18:56:56","slug":"onedesk-getting-start-messaging-center","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/onedesk-getting-start-messaging-center\/","title":{"rendered":"OneDesk &#8211; Come\u00e7ar: Centro de Mensagens"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>No Centro de Mensagens OneDesk, pode encontrar e controlar todos os e-mails e mensagens que s\u00e3o enviados aos seus utilizadores e clientes.<\/p>\n<p>Para aceder ao centro de mensagens, clique primeiro no \u00edcone Mais Aplica\u00e7\u00f5es, selecione Administra\u00e7\u00e3o e clique em E-mails.<\/p>\n<p>Em Mensagens Automatizadas, encontrar\u00e1 mensagens que s\u00e3o publicadas atrav\u00e9s de automatiza\u00e7\u00f5es que cria ou configura. Por exemplo, esta mensagem \u00e9 publicada para atualizar os seguidores de um bilhete sobre uma mudan\u00e7a no seu estado. Pode clicar no n\u00famero de automatiza\u00e7\u00e3o para editar a automatiza\u00e7\u00e3o que publica esta mensagem.<\/p>\n<p>Em E-mails automatizados, poder\u00e1 criar novos modelos de e-mail ou visualizar, editar ou eliminar os existentes. Tamb\u00e9m pode ver ou desativar as automatiza\u00e7\u00f5es que est\u00e3o a utilizar os modelos de e-mail existentes.<\/p>\n<p>Nos e-mails do Sistema, pode encontrar a maioria dos e-mails de limpeza da OneDesk. Por exemplo, o e-mail enviado quando um novo cliente \u00e9 criado. Estes e-mails N\u00c3O s\u00e3o controlados por automatiza\u00e7\u00f5es de fluxo de trabalho, e podem ser editados, ativados ou desativados a partir das defini\u00e7\u00f5es de e-mail.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: No Centro de Mensagens OneDesk, pode encontrar e controlar todos os e-mails e mensagens que s\u00e3o enviados aos seus utilizadores e clientes. Para aceder ao centro de mensagens, clique primeiro no \u00edcone Mais Aplica\u00e7\u00f5es, selecione Administra\u00e7\u00e3o e clique em E-mails. Em Mensagens Automatizadas, encontrar\u00e1 mensagens que s\u00e3o publicadas atrav\u00e9s de automatiza\u00e7\u00f5es que cria ou [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9906],"aiovg_tags":[],"class_list":["post-125844","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-05-gestao-de-email"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Centro de Mensagens | Come\u00e7ar | OneDesk Helpdesk &amp; PM Software<\/title>\n<meta name=\"description\" content=\"No Centro de Mensagens OneDesk, pode encontrar e controlar todos os e-mails e mensagens que s\u00e3o enviados aos seus utilizadores e clientes. 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