{"id":82381,"date":"2021-03-29T18:49:23","date_gmt":"2021-03-29T18:49:23","guid":{"rendered":"https:\/\/onedesk.com\/videos\/the-onedesk-cliente-portal-como-para-configurar-it\/"},"modified":"2021-05-13T15:07:38","modified_gmt":"2021-05-13T15:07:38","slug":"the-onedesk-cliente-portal-como-para-configurar-it","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/the-onedesk-cliente-portal-como-para-configurar-it\/","title":{"rendered":"Personaliza\u00e7\u00e3o do Portal do Cliente"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>A OneDesk vem com um portal de clientes incorporado. Voc\u00ea pode fornecer isso aos seus clientes para permitir que eles criem novos bilhetes, rastreiem seus bilhetes, e discuti-los com voc\u00ea. Pode ver o portal do seu cliente clicando no seu nome, pr\u00e9-visualizar as aplica\u00e7\u00f5es do cliente. Isto abrir\u00e1 um novo separador de navegador com um site de amostras, Aqui, voc\u00ea pode ver o widget incorporado nesse site. E a segunda aba nesse widget \u00e9 o portal. Aqui, os seus clientes ver\u00e3o uma lista dos bilhetes. Podem clicar para ver detalhes e podem discuti-los consigo. Podem at\u00e9 submeter novos clicando em novos.<\/p>\n<p>Muitas coisas s\u00e3o configur\u00e1veis, tanto no widget como no portal do cliente. \u00c9 assim que se faz. Volte para a aplica\u00e7\u00e3o principal, clique na administra\u00e7\u00e3o e clique em aplicativos de clientes. Aqui, por pouco tempo. Voc\u00ea pode decidir se voc\u00ea gostaria de remover algumas destas aplica\u00e7\u00f5es do widget, apenas ligar e desligar estes diferentes interruptores aqui. Pode modificar as cores. Pode modificar o idioma e o texto, e aqui est\u00e1 como pode coloc\u00e1-lo no seu site. Mais abaixo, ver\u00e1 p\u00e1ginas espec\u00edficas para as aplica\u00e7\u00f5es individuais do cliente. Na p\u00e1gina do portal do cliente, pode determinar se os clientes precisam de fazer login para ver as suas coisas. Nesse caso, pode ent\u00e3o determinar o que podem ver, sobre os itens solicitados por si mesmos, sobre os itens solicitados por si ou por outros na sua empresa, itens e projetos que est\u00e3o a seguir. Decidiu adicion\u00e1-los a projetos. Pode permitir-lhes ver os itens em projetos espec\u00edficos ou algumas combina\u00e7\u00f5es desses. Mais abaixo, existem outras op\u00e7\u00f5es, tais como permitir que o cliente se registe ou precisa convid\u00e1-los? Podem seguir itens e ver o estado dos itens? E aqui pode determinar que filtros aparecem no painel lateral. Se tiver alguma d\u00favida sobre como colocar o portal do cliente no seu website ou sobre como configur\u00e1-lo, n\u00e3o hesite em contactar e conversar connosco.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: A OneDesk vem com um portal de clientes incorporado. Voc\u00ea pode fornecer isso aos seus clientes para permitir que eles criem novos bilhetes, rastreiem seus bilhetes, e discuti-los com voc\u00ea. Pode ver o portal do seu cliente clicando no seu nome, pr\u00e9-visualizar as aplica\u00e7\u00f5es do cliente. Isto abrir\u00e1 um novo separador de navegador com [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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