{"id":82900,"date":"2021-04-05T13:33:08","date_gmt":"2021-04-05T13:33:08","guid":{"rendered":"https:\/\/onedesk.com\/videos\/onedesk-how-to-see-tickets-and-tasks-in-one-view\/"},"modified":"2021-12-20T16:39:53","modified_gmt":"2021-12-20T16:39:53","slug":"onedesk-how-to-see-tickets-and-tasks-in-one-view","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/onedesk-how-to-see-tickets-and-tasks-in-one-view\/","title":{"rendered":"Como ver bilhetes e tarefas em uma vista"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>O OneDesk d\u00e1-lhe a capacidade de visualizar bilhetes e tarefas separadamente. No entanto, se quiser ver ambos de uma s\u00f3 vista, a vista Itens pode ajud\u00e1-lo a conseguir isso.<\/p>\n<p>A vista Itens permite-lhe ver os seus bilhetes e tarefas em conjunto para que possa gerir ambos a partir de um local. Vamos aprender a alternar na vista de Itens.<\/p>\n<p>No canto inferior esquerdo do seu ecr\u00e3 clique no \u00edcone Mais Aplica\u00e7\u00f5es. A partir da lista de aplica\u00e7\u00f5es, selecione Administra\u00e7\u00e3o clicando no \u00edcone Cog. Na lista de separadores, clique no bot\u00e3o Aplica\u00e7\u00f5es. No superior direito da p\u00e1gina Aplica\u00e7\u00f5es, certifique-se de que as Aplica\u00e7\u00f5es Ocultas do Show est\u00e3o alternadas. Deve ver a vista dos itens no topo da tabela. Clique no \u00edcone de toggle na linha de itens para lig\u00e1-lo.<\/p>\n<p>Por favor, note que pode renomear a vista Itens clicando duas vezes em itens e introduzindo o nome que deseja.<\/p>\n<p>Agora, clique no \u00edcone de itens rec\u00e9m-adicionados no topo direito para ver a nova vista. E agora voc\u00ea ver\u00e1 tarefas e bilhetes de uma vista.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: O OneDesk d\u00e1-lhe a capacidade de visualizar bilhetes e tarefas separadamente. No entanto, se quiser ver ambos de uma s\u00f3 vista, a vista Itens pode ajud\u00e1-lo a conseguir isso. A vista Itens permite-lhe ver os seus bilhetes e tarefas em conjunto para que possa gerir ambos a partir de um local. Vamos aprender a [&hellip;]<\/p>\n","protected":false},"author":27,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9840,9841,9565],"aiovg_tags":[],"class_list":["post-82900","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-01-helpdesk-pt-pt-onedesk-video-guide-pt-pt","aiovg_categories-02-gestao-de-projetos","aiovg_categories-5-caracteristicas-avancadas"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Como ver bilhetes e tarefas em uma vista | | de tutoriais OneDesk<\/title>\n<meta name=\"description\" content=\"A OneDesk combina gest\u00e3o de projetos e software de secret\u00e1ria de ajuda. 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