{"id":83064,"date":"2021-04-07T19:11:28","date_gmt":"2021-04-07T19:11:28","guid":{"rendered":"https:\/\/onedesk.com\/videos\/workflow-statuses-e-como-para-configurar-los\/"},"modified":"2021-05-14T17:41:31","modified_gmt":"2021-05-14T17:41:31","slug":"workflow-statuses-e-como-para-configurar-los","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/","title":{"rendered":"Estados de fluxo de trabalho"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>No OneDesk, pode configurar os diferentes status para bilhetes, tarefas, projetos ou qualquer item na conta OneDesk. Aqui, pode ver que estou na aplica\u00e7\u00e3o de tarefas, e aqui est\u00e1 um estado que est\u00e1 dispon\u00edvel para as tarefas. Posso configurar estes estatutos. \u00c9 assim que se faz. Clique na administra\u00e7\u00e3o, escolha a aplica\u00e7\u00e3o como bilhetes, tarefas ou projetos, onde pretende modificar os status. Estou em bilhetes agora. E como podem ver, tenho dois tipos de bilhetes, o bilhete e o problema. Para cada um deles, posso gerir os estatutos. Clico em gerir os status e posso escolher o nome do estado. Posso escolher a cor do estado, qual \u00e9 o padr\u00e3o, ou posso remov\u00ea-lo ou adicionar mais. Cada um destes estatutos tem de mapear um estado n\u00e3o iniciado, em curso e terminado. Uma vez modificados, esses estatutos, eles ficar\u00e3o dispon\u00edveis para si para esse tipo de artigo. Porque diferentes tipos podem ter diferentes conjuntos de estatutos. Pode criar fluxos de trabalho completamente diferentes para at\u00e9 20 tipos diferentes de itens na sua conta Onedesk.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: No OneDesk, pode configurar os diferentes status para bilhetes, tarefas, projetos ou qualquer item na conta OneDesk. Aqui, pode ver que estou na aplica\u00e7\u00e3o de tarefas, e aqui est\u00e1 um estado que est\u00e1 dispon\u00edvel para as tarefas. Posso configurar estes estatutos. \u00c9 assim que se faz. Clique na administra\u00e7\u00e3o, escolha a aplica\u00e7\u00e3o como bilhetes, [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}}},"aiovg_categories":[9841,10246,10258],"aiovg_tags":[],"class_list":["post-83064","aiovg_videos","type-aiovg_videos","status-publish","has-post-thumbnail","hentry","aiovg_categories-02-gestao-de-projetos","aiovg_categories-04-projects-pt-pt","aiovg_categories-13-conta-e-administracao"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.2 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Estados de fluxo de trabalho | | tutorial OneDesk<\/title>\n<meta name=\"description\" content=\"Um v\u00eddeo que explica os v\u00e1rios estados de fluxo de trabalho e como conugur\u00e1-los.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Estados de fluxo de trabalho | | tutorial OneDesk\" \/>\n<meta property=\"og:description\" content=\"Um v\u00eddeo que explica os v\u00e1rios estados de fluxo de trabalho e como conugur\u00e1-los.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-14T17:41:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Estados de fluxo de trabalho | | tutorial OneDesk","description":"Um v\u00eddeo que explica os v\u00e1rios estados de fluxo de trabalho e como conugur\u00e1-los.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/","og_locale":"pt_PT","og_type":"article","og_title":"Estados de fluxo de trabalho | | tutorial OneDesk","og_description":"Um v\u00eddeo que explica os v\u00e1rios estados de fluxo de trabalho e como conugur\u00e1-los.","og_url":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2021-05-14T17:41:31+00:00","og_image":[{"width":1280,"height":800,"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2020\/04\/OneDesk-Logo.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/","url":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/","name":"Estados de fluxo de trabalho | | tutorial OneDesk","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/#website"},"datePublished":"2021-04-07T19:11:28+00:00","dateModified":"2021-05-14T17:41:31+00:00","description":"Um v\u00eddeo que explica os v\u00e1rios estados de fluxo de trabalho e como conugur\u00e1-los.","breadcrumb":{"@id":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/workflow-statuses-e-como-para-configurar-los\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Videos","item":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/"},{"@type":"ListItem","position":2,"name":"Estados de fluxo de trabalho"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/pt-pt\/#website","url":"https:\/\/onedesk.com\/pt-pt\/","name":"OneDesk","description":"Software de Gest\u00e3o de Projetos e Helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/pt-pt\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":{"default":"https:\/\/onedesk.com\/wp-content\/plugins\/the-plus-addons-for-block-editor\/assets\/images\/tpgb-placeholder.jpg"},"tpgb_post_meta_info":{"get_date":"April 7, 2021","get_modified_date":"May 14, 2021","category_list":{"aiovg_categories":[{"term_id":9841,"name":"02. Gest\u00e3o de Projetos","slug":"02-gestao-de-projetos","term_group":0,"term_taxonomy_id":9841,"taxonomy":"aiovg_categories","description":"Uma cole\u00e7\u00e3o de v\u00eddeos para come\u00e7ar a usar as funcionalidades de gest\u00e3o de projetos da OneDesk.","parent":10163,"count":20,"filter":"raw","term_order":"0"},{"term_id":10246,"name":"04. Projects","slug":"04-projects-pt-pt","term_group":0,"term_taxonomy_id":10246,"taxonomy":"aiovg_categories","description":"","parent":10163,"count":3,"filter":"raw","term_order":"0"},{"term_id":10258,"name":"13. Conta e Administra\u00e7\u00e3o","slug":"13-conta-e-administracao","term_group":0,"term_taxonomy_id":10258,"taxonomy":"aiovg_categories","description":"Saiba mais sobre as configura\u00e7\u00f5es, defini\u00e7\u00f5es de conta, prefer\u00eancias da empresa na sua conta.","parent":10163,"count":5,"filter":"raw","term_order":"0"}],"aiovg_tags":false},"author_name":"Derek","author_url":"https:\/\/onedesk.com\/pt-pt\/author\/derekonedesk-com\/","author_email":"derek@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["administrator"],"author_firstname":"Derek","author_lastname":"","user_login":"derek@onedesk.com","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/457ebef17878f2246da5e4df1ab1420e949ee125154dfb140a3f3ce911b0ef71?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":{"aiovg_categories":"<a href=\"https:\/\/onedesk.com\/video-category\/02-gestao-de-projetos\/\" alt=\"02. Gest\u00e3o de Projetos\"  class=\"aiovg_categories-02-gestao-de-projetos\">02. Gest\u00e3o de Projetos<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/04-projects-pt-pt\/\" alt=\"04. Projects\"  class=\"aiovg_categories-04-projects-pt-pt\">04. Projects<\/a> <a href=\"https:\/\/onedesk.com\/video-category\/13-conta-e-administracao\/\" alt=\"13. Conta e Administra\u00e7\u00e3o\"  class=\"aiovg_categories-13-conta-e-administracao\">13. Conta e Administra\u00e7\u00e3o<\/a> "},"_links":{"self":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/aiovg_videos\/83064","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/aiovg_videos"}],"about":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/aiovg_videos"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=83064"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=83064"}],"wp:term":[{"taxonomy":"aiovg_categories","embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/aiovg_categories?post=83064"},{"taxonomy":"aiovg_tags","embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/aiovg_tags?post=83064"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}