{"id":83599,"date":"2021-04-14T17:32:04","date_gmt":"2021-04-14T17:32:04","guid":{"rendered":"https:\/\/onedesk.com\/videos\/slack-integracao\/"},"modified":"2021-05-14T20:03:28","modified_gmt":"2021-05-14T20:03:28","slug":"slack-integracao","status":"publish","type":"aiovg_videos","link":"https:\/\/onedesk.com\/pt-pt\/v\u00eddeos\/slack-integracao\/","title":{"rendered":"Integra\u00e7\u00e3o de Slack com OneDesk"},"content":{"rendered":"<h2>Transcri\u00e7\u00e3o:<\/h2>\n<p>O OneDesk vem com uma integra\u00e7\u00e3o Slack inclu\u00edda, que lhe permite ligar a sua aplica\u00e7\u00e3o Slack ao OneDesk para que possa facilmente criar bilhetes e tarefas OneDesk diretamente dos seus canais Slack. \u00c9 assim que podes preparar tudo.<\/p>\n<p>Clique na administra\u00e7\u00e3o e selecione a p\u00e1gina de integra\u00e7\u00f5es. Des\u00e7a at\u00e9 encontrar o Slack e expandir isso. Pode ler um pouco sobre a descri\u00e7\u00e3o aqui, e quando estiver pronto, clique no bot\u00e3o &#8216;connect&#8217;.<\/p>\n<p>Ser\u00e1 apresentado com o pop-up de indica\u00e7\u00e3o Slack. Insira as suas credenciais e clique em &#8216;iniciar s\u00e7\u00e3o&#8217;.<\/p>\n<p>Agora que se inscreveu, tem de conceder permiss\u00f5es ao OneDesk. Clique no bot\u00e3o de permitir. Ser\u00e1 apresentado com um ecr\u00e3 de sucesso de integra\u00e7\u00e3o. Agora pode ver que est\u00e1 ligado ao seu espa\u00e7o de trabalho.<\/p>\n<p>De volta ao Slack, pode agora criar um comando de corte. Digite o novo nome da tarefa e envie-o. Pode ver que o OneDesk responde que o novo item de nome de tarefa foi criado com sucesso. Voc\u00ea pode fazer o mesmo para os bilhetes e voc\u00ea receber\u00e1 uma resposta semelhante.<\/p>\n<p>De volta ao OneDesk pode ver que, de facto, a nova tarefa foi criada e assim foi o novo bilhete.<\/p>\n<p>\u00c9 assim que pode integrar a Slack com a sua conta OneDesk e facilitar a cria\u00e7\u00e3o de bilhetes e tarefas diretamente dos seus canais Slack. Obrigado, \u00e9 o meu trabalho.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Transcri\u00e7\u00e3o: O OneDesk vem com uma integra\u00e7\u00e3o Slack inclu\u00edda, que lhe permite ligar a sua aplica\u00e7\u00e3o Slack ao OneDesk para que possa facilmente criar bilhetes e tarefas OneDesk diretamente dos seus canais Slack. \u00c9 assim que podes preparar tudo. Clique na administra\u00e7\u00e3o e selecione a p\u00e1gina de integra\u00e7\u00f5es. Des\u00e7a at\u00e9 encontrar o Slack e expandir [&hellip;]<\/p>\n","protected":false},"author":24,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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