{"id":152559,"date":"2021-12-16T20:45:59","date_gmt":"2021-12-16T20:45:59","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/formas-web\/"},"modified":"2023-08-08T19:18:05","modified_gmt":"2023-08-08T19:18:05","slug":"formas-web","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/","title":{"rendered":"Formas web"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"152559\" class=\"elementor elementor-152559 elementor-76069\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-018342e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"018342e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8193dc8\" data-id=\"8193dc8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ad1edb9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ad1edb9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-530d1ad\" data-id=\"530d1ad\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b636562 elementor-widget elementor-widget-heading\" data-id=\"b636562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Formas web<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c5bb594 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c5bb594\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-721d0d6\" data-id=\"721d0d6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1c3c2b elementor-widget elementor-widget-text-editor\" data-id=\"d1c3c2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"page-title-h4 \">Permita que clientes ou usu\u00e1rios finais enviem t\u00edquetes ou solicita\u00e7\u00f5es por meio de formul\u00e1rios.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2d1df52 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2d1df52\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-32f05ec\" data-id=\"32f05ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ccf2a2f elementor-align-center elementor-widget elementor-widget-global elementor-global-161534 elementor-global-131872 elementor-widget-button\" data-id=\"ccf2a2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/inscricao-livre\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-670f96a e-flex e-con-boxed e-con e-parent\" data-id=\"670f96a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-911ce66 e-con-full e-flex e-con e-child\" data-id=\"911ce66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39e4b82 elementor-widget elementor-widget-heading\" data-id=\"39e4b82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formul\u00e1rios de ticket e solicita\u00e7\u00e3o personaliz\u00e1veis<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-452a1a2 elementor-widget elementor-widget-text-editor\" data-id=\"452a1a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os formul\u00e1rios, tamb\u00e9m chamados de formul\u00e1rios da Web, permitem que seus clientes ou usu\u00e1rios finais enviem t\u00edquetes, tarefas ou solicita\u00e7\u00f5es. <a href=\"https:\/\/onedesk.com\/pt-pt\/webforms-criacao-personalizacao-incorporacao\/\">Os formul\u00e1rios podem ser configurados<\/a> com campos personalizados para capturar informa\u00e7\u00f5es espec\u00edficas da sua empresa. Voc\u00ea pode tornar os campos obrigat\u00f3rios, garantindo que os clientes preencham as informa\u00e7\u00f5es necess\u00e1rias.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3771df8 e-con-full e-flex e-con e-child\" data-id=\"3771df8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa5514 elementor-widget elementor-widget-image\" data-id=\"5aa5514\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-r9ll8yokae9d0taexrkz19n8fx4vh4yppcjcbmrk00.webp\" title=\"Formul\u00e1rio Web de Solicita\u00e7\u00e3o de Design\" alt=\"formul\u00e1rios de solicita\u00e7\u00e3o de design\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9f49ad2 e-flex e-con-boxed e-con e-parent\" data-id=\"9f49ad2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0df3e35 e-con-full e-flex e-con e-child\" data-id=\"0df3e35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4846975 elementor-widget-tablet_extra__width-initial elementor-widget elementor-widget-image\" data-id=\"4846975\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"624\" height=\"713\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/RequestForm.webp\" class=\"attachment-large size-large wp-image-232072\" alt=\"formato web do cliente\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/RequestForm.webp 624w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/RequestForm-263x300.webp 263w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0a05f93 e-con-full e-flex e-con e-child\" data-id=\"0a05f93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5157271 elementor-widget elementor-widget-heading\" data-id=\"5157271\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Criar v\u00e1rios formul\u00e1rios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-25c01de elementor-widget elementor-widget-text-editor\" data-id=\"25c01de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>No OneDesk, voc\u00ea pode ter v\u00e1rios tipos de t\u00edquete ou tipo de solicita\u00e7\u00e3o. Os tipos s\u00e3o \u00f3timos se voc\u00ea tiver v\u00e1rios servi\u00e7os com fluxos de trabalho ou preocupa\u00e7\u00f5es diferentes. Voc\u00ea pode criar formul\u00e1rios para cada um dos seus tipos de ticket ou solicita\u00e7\u00e3o. Esta funcionalidade permite-lhe capturar e organizar facilmente os seus pedidos e bilhetes.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8f92d54 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8f92d54\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-91a5733\" data-id=\"91a5733\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55a483a elementor-widget elementor-widget-heading\" data-id=\"55a483a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Organize os seus pedidos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4c8b18 elementor-widget elementor-widget-text-editor\" data-id=\"e4c8b18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Organize solicita\u00e7\u00f5es de clientes recebidas a partir de formul\u00e1rios da Web <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/auto-triagem\/\">roteando-as automaticamente<\/a> com base na sele\u00e7\u00e3o do solicitante.<\/p>\n<p>Cada formul\u00e1rio Web pode ter um aspeto diferente e:  <\/p>\n<ul>\n<li>Pode coletar informa\u00e7\u00f5es exclusivas, com campos obrigat\u00f3rios<\/li>\n<li>Pode recolher anexos<\/li>\n<li>Pode organizar-se num projeto \u00fanico<\/li>\n<li>Pode ser incorporado em um local diferente  <\/li>\n<li>Ter\u00e1 o seu pr\u00f3prio URL<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-f50f0d4\" data-id=\"f50f0d4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-999327c elementor-widget elementor-widget-image\" data-id=\"999327c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"520\" height=\"680\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx.png\" class=\"attachment-large size-large wp-image-76216\" alt=\"\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx.png 520w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-229x300.png 229w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-255x333.png 255w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-61x80.png 61w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-31x40.png 31w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-480x628.png 480w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-500x654.png 500w, https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/webformx-360x471.png 360w\" sizes=\"(max-width: 520px) 100vw, 520px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-721ed4c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"721ed4c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6552c5a\" data-id=\"6552c5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7f9fa51 elementor-widget elementor-widget-spacer\" data-id=\"7f9fa51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-1b6c112 e-flex e-con-boxed e-con e-parent\" data-id=\"1b6c112\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b301218 elementor-widget elementor-widget-heading\" data-id=\"b301218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recursos de aprendizagem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7002437 e-flex e-con-boxed e-con e-parent\" data-id=\"7002437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dbc3886 e-con-full e-flex e-con e-child\" data-id=\"dbc3886\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-498f550 elementor-widget elementor-widget-heading\" data-id=\"498f550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3c532b17-cb6a-4977-9cf1-b12a991e0b50\">Usando Webforms<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e35eabe elementor-widget elementor-widget-text-editor\" data-id=\"e35eabe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saiba mais sobre como usar e configurar seus formul\u00e1rios da Web.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-3c532b17-cb6a-4977-9cf1-b12a991e0b50\">Ler mais&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a53d7fc e-con-full e-flex e-con e-child\" data-id=\"a53d7fc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e263a32 elementor-widget elementor-widget-heading\" data-id=\"e263a32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-966c952b-672d-486a-bc70-fd54c4d59d0f\">Usando campos personalizados<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a3e388 elementor-widget elementor-widget-text-editor\" data-id=\"5a3e388\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Saiba como utilizar campos personalizados.<\/p>\n<p><strong><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-966c952b-672d-486a-bc70-fd54c4d59d0f\">Ler mais&gt;&gt;<\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d73c315 e-con-full e-flex e-con e-child\" data-id=\"d73c315\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-475b903 elementor-widget elementor-widget-heading\" data-id=\"475b903\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/app.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8cdc8a0c-8d93-4574-8c51-e91ac7244e17?customerAccess=\">Sobre os aplicativos do cliente<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ab3f94 elementor-widget elementor-widget-text-editor\" data-id=\"2ab3f94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Aprenda as no\u00e7\u00f5es b\u00e1sicas de utiliza\u00e7\u00e3o das aplica\u00e7\u00f5es orientadas para o cliente no OneDesk.  <\/p>\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-8cdc8a0c-8d93-4574-8c51-e91ac7244e17\"><strong>Ler mais&gt;&gt; <\/strong><\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Formas web Permita que clientes ou usu\u00e1rios finais enviem t\u00edquetes ou solicita\u00e7\u00f5es por meio de formul\u00e1rios. Sign up free! Formul\u00e1rios de ticket e solicita\u00e7\u00e3o personaliz\u00e1veis Os formul\u00e1rios, tamb\u00e9m chamados de formul\u00e1rios da Web, permitem que seus clientes ou usu\u00e1rios finais enviem t\u00edquetes, tarefas ou solicita\u00e7\u00f5es. Os formul\u00e1rios podem ser configurados com campos personalizados para capturar [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151682,"menu_order":39,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_wpcom_ai_launchpad_about_page":false,"_wpcom_ai_launchpad_gallery_page":false,"_wpcom_ai_launchpad_contact_page":false,"_wpcom_ai_launchpad_events_page":false,"_wpcom_ai_launchpad_video_page":false,"_wpcom_ai_launchpad_portfolio_piece":false,"footnotes":""},"class_list":["post-152559","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Formul\u00e1rios Web | OneDesk HelpDesk &amp; Aplicativo de Gerenciamento de Projetos<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Os formul\u00e1rios Web permitem-lhe recolher pedidos de clientes e organiz\u00e1-los em tickets &amp; tarefas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formul\u00e1rios Web | OneDesk HelpDesk &amp; Aplicativo de Gerenciamento de Projetos\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Os formul\u00e1rios Web permitem-lhe recolher pedidos de clientes e organiz\u00e1-los em tickets &amp; tarefas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T19:18:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-prteapy2356nl6lzyu5d8ghagy7j8a4agkzdzi56v4.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Formul\u00e1rios Web | OneDesk HelpDesk & Aplicativo de Gerenciamento de Projetos","description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Os formul\u00e1rios Web permitem-lhe recolher pedidos de clientes e organiz\u00e1-los em tickets & tarefas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/","og_locale":"pt_PT","og_type":"article","og_title":"Formul\u00e1rios Web | OneDesk HelpDesk & Aplicativo de Gerenciamento de Projetos","og_description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Os formul\u00e1rios Web permitem-lhe recolher pedidos de clientes e organiz\u00e1-los em tickets & tarefas.","og_url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T19:18:05+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-prteapy2356nl6lzyu5d8ghagy7j8a4agkzdzi56v4.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/","url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/","name":"Formul\u00e1rios Web | OneDesk HelpDesk & Aplicativo de Gerenciamento de Projetos","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-prteapy2356nl6lzyu5d8ghagy7j8a4agkzdzi56v4.webp","datePublished":"2021-12-16T20:45:59+00:00","dateModified":"2023-08-08T19:18:05+00:00","description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Os formul\u00e1rios Web permitem-lhe recolher pedidos de clientes e organiz\u00e1-los em tickets & tarefas.","breadcrumb":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-prteapy2356nl6lzyu5d8ghagy7j8a4agkzdzi56v4.webp","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/elementor\/thumbs\/Design-Request-Webform-prteapy2356nl6lzyu5d8ghagy7j8a4agkzdzi56v4.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/formas-web\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u00cdndice de Caracter\u00edsticas OneDesk","item":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/"},{"@type":"ListItem","position":2,"name":"Formas web"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/pt-pt\/#website","url":"https:\/\/onedesk.com\/pt-pt\/","name":"OneDesk","description":"Software de Gest\u00e3o de Projetos e Helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/pt-pt\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 16, 2021","get_modified_date":"August 8, 2023","author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/pt-pt\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&#038;d=mm&#038;r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&#038;d=mm&#038;r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-DGD","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/152559","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=152559"}],"version-history":[{"count":5,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/152559\/revisions"}],"predecessor-version":[{"id":253456,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/152559\/revisions\/253456"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/151682"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=152559"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}