{"id":152655,"date":"2021-12-16T20:47:03","date_gmt":"2021-12-16T20:47:03","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/multiplos-modos-para-criar-bilhetes\/"},"modified":"2024-07-19T21:02:02","modified_gmt":"2024-07-19T21:02:02","slug":"varias-maneiras-de-criar-tiquetes","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/varias-maneiras-de-criar-tiquetes\/","title":{"rendered":"V\u00e1rias maneiras de criar t\u00edquetes"},"content":{"rendered":"\t\t
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V\u00e1rias maneiras de criar t\u00edquetes<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Certifique-se de que nenhuma solicita\u00e7\u00e3o de cliente seja perdida criando t\u00edquetes de v\u00e1rios canais de comunica\u00e7\u00e3o de entrada diferentes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Otimize seu fluxo de trabalho de helpdesk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Seus clientes usam diferentes m\u00e9todos de comunica\u00e7\u00e3o para chegar at\u00e9 voc\u00ea. Se voc\u00ea n\u00e3o estiver preparado, uma solicita\u00e7\u00e3o do cliente pode escapar. O OneDesk facilita a canaliza\u00e7\u00e3o de solicita\u00e7\u00f5es de entrada para t\u00edquetes por meio de v\u00e1rios m\u00e9todos e de v\u00e1rios canais. Com o OneDesk, voc\u00ea pode garantir que seu fluxo de helpdesk seja otimizado e que nenhuma solicita\u00e7\u00e3o de cliente seja perdida.<\/p>\n

Use as diferentes fun\u00e7\u00f5es de cria\u00e7\u00e3o e captura de t\u00edquetes para gerenciar e organizar facilmente as solicita\u00e7\u00f5es de entrada de clientes e a cria\u00e7\u00e3o de t\u00edquetes. De onde quer que suas solicita\u00e7\u00f5es venham, voc\u00ea pode ter certeza de que todas as informa\u00e7\u00f5es importantes de que precisa s\u00e3o capturadas e que os t\u00edquetes est\u00e3o organizados em seu OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Crie bilhetes a partir do chat ao vivo ou do messenger<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O OneDesk inclui mensagens em tempo real e chat ao vivo com clientes ou membros da equipe. Voc\u00ea pode criar t\u00edquetes a partir de conversas de bate-papo ao vivo<\/a> com os clientes. Ou crie t\u00edquetes a partir de conversas internas do mensageiro com usu\u00e1rios\/membros da equipe. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Tickets de formul\u00e1rios personalizados<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Crie formul\u00e1rios web<\/a> altamente personaliz\u00e1veis que permitem aos clientes enviar tickets. Os formul\u00e1rios Web s\u00e3o uma forma de fazer com que determinados clientes incluam todas as informa\u00e7\u00f5es necess\u00e1rias. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Crie bilhetes a partir de e-mails<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Configure o encaminhamento autom\u00e1tico para capturar e-mails<\/a> da sua caixa de entrada de suporte para t\u00edquetes no OneDesk. Ou encaminhe manualmente qualquer e-mail para o OneDesk para criar um ticket. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Crie tickets atrav\u00e9s de v\u00e1rias integra\u00e7\u00f5es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As integra\u00e7\u00f5es permitem que voc\u00ea conecte facilmente os outros aplicativos que voc\u00ea usa com o OneDesk. O OneDesk inclui integra\u00e7\u00f5es integradas<\/a> com outras aplica\u00e7\u00f5es, bem como integra\u00e7\u00e3o atrav\u00e9s do Zapier<\/a>. Voc\u00ea pode criar t\u00edquetes (e outras fun\u00e7\u00f5es) com base em diferentes condi\u00e7\u00f5es executadas nesses aplicativos.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Criar atrav\u00e9s de conte\u00fado importado<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Est\u00e1 a utilizar outra ferramenta de bilh\u00e9tica? \u00c9 f\u00e1cil migrar para o OneDesk com a nossa fun\u00e7\u00e3o de importa\u00e7\u00e3o f\u00e1cil de usar. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

V\u00e1rias maneiras de criar t\u00edquetes Certifique-se de que nenhuma solicita\u00e7\u00e3o de cliente seja perdida criando t\u00edquetes de v\u00e1rios canais de comunica\u00e7\u00e3o de entrada diferentes. Sign up free! Otimize seu fluxo de trabalho de helpdesk Seus clientes usam diferentes m\u00e9todos de comunica\u00e7\u00e3o para chegar at\u00e9 voc\u00ea. Se voc\u00ea n\u00e3o estiver preparado, uma solicita\u00e7\u00e3o do cliente pode […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151682,"menu_order":42,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-152655","page","type-page","status-publish","hentry"],"yoast_head":"\nFormas de criar bilhetes | OneDesk HelpDesk & Aplicativo de Gerenciamento de Projetos<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Crie t\u00edquetes de v\u00e1rias maneiras para garantir que voc\u00ea n\u00e3o perca nenhuma solicita\u00e7\u00e3o de cliente.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/varias-maneiras-de-criar-tiquetes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Formas de criar bilhetes | OneDesk HelpDesk & Aplicativo de Gerenciamento de Projetos\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. 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