{"id":154329,"date":"2021-12-20T14:26:31","date_gmt":"2021-12-20T14:26:31","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/trabalho-on-a-ticket-or-task\/"},"modified":"2023-08-08T19:03:52","modified_gmt":"2023-08-08T19:03:52","slug":"trabalhando-em-um-tiquete-ou-tarefa","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/","title":{"rendered":"Trabalhando em um t\u00edquete ou tarefa"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Trabalhando num bilhete ou tarefa<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Centralize todas as informa\u00e7\u00f5es necess\u00e1rias para trabalhar e concluir t\u00edquetes e tarefas. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

O OneDesk permite-lhe abrir um bilhete ou tarefa num painel de detalhes separado. Isto permite-lhe completar quase todas as a\u00e7\u00f5es a partir de um local centralizado. Tudo o que se relaciona ou est\u00e1 ligado a esse bilhete ou tarefa est\u00e1 acess\u00edvel a partir do seu painel de detalhes. \u00c9 totalmente configur\u00e1vel, personaliz\u00e1vel e tem a op\u00e7\u00e3o de ver esta informa\u00e7\u00e3o em tamanho real ou acopl\u00e1-la ao lado, permitindo-lhe navegar rapidamente nos detalhes de v\u00e1rios itens.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Painel\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Painel de detalhes de bilhete<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode trabalhar em v\u00e1rios aspetos do ticket a partir de seu painel de detalhes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Facilmente ver, controlar e atualizar todos os detalhes do bilhete<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode mover o t\u00edquete para um projeto, atribu\u00ed-lo a um membro da equipe, compartilhar anota\u00e7\u00f5es e anexos, atualizar os status do t\u00edquete, adicionar quadros de hor\u00e1rios e transform\u00e1-lo em uma tarefa.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Link comunica\u00e7\u00e3o com clientes e membros da equipa<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode ter v\u00e1rios fluxos de conversa<\/a> com membros da equipe e clientes, permitindo uma colabora\u00e7\u00e3o f\u00e1cil. As conversas podem ser internas ou externas e est\u00e3o ligadas em um fluxo de comunica\u00e7\u00e3o omnichannel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Criar subtascos para quebrar bilhetes complexos<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode dividir um t\u00edquete complexo em v\u00e1rias subtarefas<\/a> que t\u00eam seus pr\u00f3prios status e propriedades. Isso permite que voc\u00ea planeje a execu\u00e7\u00e3o de forma mais granular e divida facilmente o trabalho entre v\u00e1rios membros da equipe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Acompanhe rapidamente o tempo e o trabalho de revis\u00e3o feito<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode monitorar todo o tempo enviado trabalhado no ticket, bem como acompanhar quaisquer altera\u00e7\u00f5es ou atualiza\u00e7\u00f5es feitas a ele por usu\u00e1rios ou automa\u00e7\u00f5es. Voc\u00ea tamb\u00e9m pode verificar a pontua\u00e7\u00e3o de satisfa\u00e7\u00e3o dos t\u00edquetes resolvidos e qualquer feedback dos clientes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Painel de detalhes de tarefas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Pode trabalhar em v\u00e1rios aspetos da tarefa a partir do seu painel de detalhes.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Facilmente ver, controlar e atualizar todos os detalhes da tarefa<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode mover a tarefa para um projeto, criar um plano, adicionar custos, adicionar pontos \u00e1geis e atribu\u00ed-la a um membro da equipe. No n\u00edvel da tarefa, voc\u00ea tamb\u00e9m pode compartilhar anota\u00e7\u00f5es e anexos, atualizar seus status, adicionar quadros de hor\u00e1rios<\/a> e dividir a tarefa em subtarefas.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Colabore com a sua equipa, bem como com os clientes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode colaborar com clientes e membros da equipe comunicando-se diretamente no painel com eles para obter mais informa\u00e7\u00f5es, solicitar documentos ou assist\u00eancia. Os t\u00f3picos de conversa s\u00e3o totalmente sincronizados para refer\u00eancia futura e voc\u00ea tamb\u00e9m pode criar subtarefas e atribu\u00ed-las aos membros da sua equipe.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t

Track past & related work for full visibility<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Voc\u00ea pode monitorar todas as altera\u00e7\u00f5es de status das subtarefas de uma tarefa, controlar todas as altera\u00e7\u00f5es feitas na tarefa e exibir o tempo enviado. Quaisquer itens relacionados tamb\u00e9m podem ser acessados diretamente do painel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"Painel\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Recursos de aprendizagem <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Encaixar o painel de detalhes<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Encaixe o painel de detalhes na lateral da tela para navegar facilmente pelo trabalho.<\/p>\n

Ler mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Personalizando o painel de detalhes <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Configure quais propriedades aparecem nos pain\u00e9is de detalhes do item. <\/p>\n

Ler mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Usando campos personalizados<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Saiba como criar e usar campos personalizados para capturar informa\u00e7\u00f5es exclusivas. <\/p>\n

Ler mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Trabalhando num bilhete ou tarefa Centralize todas as informa\u00e7\u00f5es necess\u00e1rias para trabalhar e concluir t\u00edquetes e tarefas. Sign up free! O OneDesk permite-lhe abrir um bilhete ou tarefa num painel de detalhes separado. Isto permite-lhe completar quase todas as a\u00e7\u00f5es a partir de um local centralizado. Tudo o que se relaciona ou est\u00e1 ligado a […]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":151682,"menu_order":16,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154329","page","type-page","status-publish","hentry"],"yoast_head":"\nTrabalhando em um t\u00edquete ou tarefa | OneDesk HelpDesk & Gest\u00e3o de Projetos<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Centralize seu trabalho e comunica\u00e7\u00f5es por meio de um poderoso painel de detalhes de t\u00edquetes e tarefas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Trabalhando em um t\u00edquete ou tarefa | OneDesk HelpDesk & Gest\u00e3o de Projetos\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Centralize seu trabalho e comunica\u00e7\u00f5es por meio de um poderoso painel de detalhes de t\u00edquetes e tarefas.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T19:03:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Ticket-detail-panel-472x1024.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Trabalhando em um t\u00edquete ou tarefa | OneDesk HelpDesk & Gest\u00e3o de Projetos","description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Centralize seu trabalho e comunica\u00e7\u00f5es por meio de um poderoso painel de detalhes de t\u00edquetes e tarefas.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/","og_locale":"pt_PT","og_type":"article","og_title":"Trabalhando em um t\u00edquete ou tarefa | OneDesk HelpDesk & Gest\u00e3o de Projetos","og_description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Centralize seu trabalho e comunica\u00e7\u00f5es por meio de um poderoso painel de detalhes de t\u00edquetes e tarefas.","og_url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T19:03:52+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Ticket-detail-panel-472x1024.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/","url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/","name":"Trabalhando em um t\u00edquete ou tarefa | OneDesk HelpDesk & Gest\u00e3o de Projetos","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Ticket-detail-panel-472x1024.png","datePublished":"2021-12-20T14:26:31+00:00","dateModified":"2023-08-08T19:03:52+00:00","description":"OneDesk \u00e9 software de gest\u00e3o de helpdesk e projeto. Centralize seu trabalho e comunica\u00e7\u00f5es por meio de um poderoso painel de detalhes de t\u00edquetes e tarefas.","breadcrumb":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Ticket-detail-panel-472x1024.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/Ticket-detail-panel-472x1024.png"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/trabalhando-em-um-tiquete-ou-tarefa\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u00cdndice de Caracter\u00edsticas OneDesk","item":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/"},{"@type":"ListItem","position":2,"name":"Trabalhando em um t\u00edquete ou tarefa"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/pt-pt\/#website","url":"https:\/\/onedesk.com\/pt-pt\/","name":"OneDesk","description":"Software de Gest\u00e3o de Projetos e Helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/pt-pt\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"]}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 20, 2021","get_modified_date":"August 8, 2023","author_name":"Kenneth Lim","author_url":"https:\/\/onedesk.com\/pt-pt\/author\/ken-lim\/","author_email":"ken.lim@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["subscriber"],"author_firstname":"Kenneth","author_lastname":"Lim","user_login":"ken.lim","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=200&d=mm&r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/a4ec21f0334373cadb0a505588ce84b318527287a4e82901cc7c9b983073d3e7?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-E9b","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/154329","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=154329"}],"version-history":[{"count":3,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/154329\/revisions"}],"predecessor-version":[{"id":252944,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/154329\/revisions\/252944"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/151682"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=154329"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}