{"id":154976,"date":"2021-12-20T16:02:03","date_gmt":"2021-12-20T16:02:03","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/automatizacao-bot-resposta\/"},"modified":"2022-03-28T19:55:14","modified_gmt":"2022-03-28T19:55:14","slug":"automatizacao-bot-resposta","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/automatizacao-bot-resposta\/","title":{"rendered":"Resposta automatizada do bot"},"content":{"rendered":"\t\t
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Resposta automatizada do bot<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\tInformar, Comunicar, Apoiar\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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O bot automatizado da OneDesk permite-lhe exibir informa\u00e7\u00f5es aos seus clientes com base nos gatilhos definidos por si. Estas respostas bot, e o bot, s\u00e3o personaliz\u00e1veis para se adequar \u00e0s suas necessidades. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"resposta\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Manter os clientes informados sobre os seus pedidos<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os clientes esperam ser mantidos informados sobre quaisquer atualiza\u00e7\u00f5es ou altera\u00e7\u00f5es feitas aos seus pedidos. O bot pode ajudar com isso. O bot da OneDesk pode enviar atualiza\u00e7\u00f5es para os seus clientes em qualquer intervalo ou ap\u00f3s qualquer atualiza\u00e7\u00e3o que tenha definido, permitindo-lhe mant\u00ea-los informados e, por sua vez, diminuir as perguntas que recebe sobre as atualiza\u00e7\u00f5es de estado.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Personalize Name & Avatar para encaixar a sua marca<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O Bot Automatizado da OneDesk pode ser teu. Nas defini\u00e7\u00f5es administrativas, pode definir o nome e o avatar do bot para se adaptar \u00e0 marca da sua empresa. Tamb\u00e9m pode definir o nome e o avatar do bot como um verdadeiro empregado, para que pare\u00e7a mais humano para os seus clientes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Criar respostas baseadas em gatilhos de palavras-chave<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O seu bot pode enviar respostas automatizadas para quase tudo; o \u00fanico limite \u00e9 a sua imagina\u00e7\u00e3o. Isto permite-lhe abordar automaticamente as quest\u00f5es do cliente e diminuir o fardo da sua equipa de apoio ao cliente.<\/p>

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Tendo v\u00e1rias perguntas sobre um pr\u00f3ximo evento? Crie um gatilho que permita ao bot disparar de volta as informa\u00e7\u00f5es mais solicitadas sobre o evento. Clientes que solicitam informa\u00e7\u00f5es de contacto? Crie um gatilho e o bot pode responder com todas as formas que os seus clientes podem entrar em contacto consigo. Muitas perguntas a pedir ajuda para a redefini\u00e7\u00e3o da palavra-passe? Criei uma resposta automatizada para fornecer os passos corretos para que os seus utilizadores reiniciem as suas palavras-passe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Fornecer respostas importantes aos clientes mesmo quando offline<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os seus clientes t\u00eam consultas importantes, e \u00e0s vezes perguntam-lhes quando est\u00e1 desempregado. N\u00e3o os deixe esperar pelo seu regresso. O Bot Automatizado pode ser configurado para responder a pedidos importantes do cliente enquanto estiver fora, garantindo que os seus clientes n\u00e3o t\u00eam de ficar sentados \u00e0 espera que o seu regresso receba os seus pedidos tratados. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Resposta automatizada do bot Informar, Comunicar, Apoiar Sign up free! O bot automatizado da OneDesk permite-lhe exibir informa\u00e7\u00f5es aos seus clientes com base nos gatilhos definidos por si. Estas respostas bot, e o bot, s\u00e3o personaliz\u00e1veis para se adequar \u00e0s suas necessidades. Manter os clientes informados sobre os seus pedidos Os clientes esperam ser mantidos […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151682,"menu_order":43,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-154976","page","type-page","status-publish","hentry"],"yoast_head":"\n| de resposta autom\u00e1tica do bot OneDesk Help Desk Software App<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 o software helpdesk & gest\u00e3o de projetos. Utilize o bot automatizado personaliz\u00e1vel para melhorar a sua comunica\u00e7\u00e3o com os seus clientes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/automatizacao-bot-resposta\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"| de resposta autom\u00e1tica do bot OneDesk Help Desk Software App\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 o software helpdesk & gest\u00e3o de projetos. 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