{"id":155479,"date":"2021-12-20T16:07:45","date_gmt":"2021-12-20T16:07:45","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/e-mail-personalizacao\/"},"modified":"2023-08-08T19:03:48","modified_gmt":"2023-08-08T19:03:48","slug":"personalizacao-de-e-mail","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/","title":{"rendered":"Personaliza\u00e7\u00e3o de e-mail"},"content":{"rendered":"\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Personaliza\u00e7\u00e3o de e-mail<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Mantenha a marca, o tom e a voz da sua empresa.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Seus e-mails s\u00e3o uma representa\u00e7\u00e3o direta da sua empresa e podem ser parte integrante das iniciativas de marketing, suporte e servi\u00e7os da sua empresa. Para garantir que voc\u00ea possa aproveitar ao m\u00e1ximo cada e-mail enviado, o OneDesk facilita a personaliza\u00e7\u00e3o da apar\u00eancia dos e-mails, quando eles s\u00e3o enviados e para quem enviam.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"e-mails\"\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Use modelos para manter o tom da empresa & voz<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

O OneDesk oferece a capacidade de criar e usar modelos de email<\/a>. Esses modelos podem incluir propriedades din\u00e2micas, facilitando a manuten\u00e7\u00e3o da comunica\u00e7\u00e3o com clientes e membros da equipe, mantendo o tom e a voz da sua empresa e garantindo que toda a comunica\u00e7\u00e3o siga um protocolo de comunica\u00e7\u00e3o pr\u00e9-determinado.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Cabe\u00e7alho personalizado da marca & footer<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Cada e-mail que envia \u00e9 uma representa\u00e7\u00e3o da sua marca. O OneDesk garante que voc\u00ea mantenha a identidade da sua marca,<\/a> permitindo que voc\u00ea personalize o cabe\u00e7alho e o rodap\u00e9 de todos os e-mails. Coloque logotipos, texto, c\u00f3digo, cita\u00e7\u00f5es, links e muito mais para garantir que todas as suas comunica\u00e7\u00f5es por e-mail exibam a identidade da sua marca.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

E-mails de cor para combinar com as cores da sua empresa<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Sendo os e-mails uma extens\u00e3o da identidade da sua empresa, \u00e9 importante manter o esquema de cores que definiu para a sua marca. \u00c9 por isso que os recursos de personaliza\u00e7\u00e3o de e-mail do OneDesk permitem que voc\u00ea personalize as cores que envolvem os textos do seu e-mail<\/a> . Voc\u00ea pode adicionar v\u00e1rias cores para garantir que seus e-mails reflitam o esquema de cores da sua empresa.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Recursos de aprendizagem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Apar\u00eancia do e-mail <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Personalize a apar\u00eancia de todos os e-mails enviados do OneDesk.<\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Cria\u00e7\u00e3o de modelos de e-mail<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Envie e-mails com base nas condi\u00e7\u00f5es pr\u00e9-definidas que escolher. <\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t
\n\t\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

E-mail para ticket<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t

Automatize o processo de cria\u00e7\u00e3o de t\u00edquetes atrav\u00e9s da captura de e-mail. <\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Personaliza\u00e7\u00e3o de e-mail Mantenha a marca, o tom e a voz da sua empresa. Sign up free! Seus e-mails s\u00e3o uma representa\u00e7\u00e3o direta da sua empresa e podem ser parte integrante das iniciativas de marketing, suporte e servi\u00e7os da sua empresa. Para garantir que voc\u00ea possa aproveitar ao m\u00e1ximo cada e-mail enviado, o OneDesk facilita […]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":151682,"menu_order":15,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-155479","page","type-page","status-publish","hentry"],"yoast_head":"\nPersonaliza\u00e7\u00e3o de Email | Carater\u00edsticas | OneDesk HelpDesk Software<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 o software de gest\u00e3o de projetos helpdesk & project management em um. A personaliza\u00e7\u00e3o de e-mail garante que voc\u00ea possa manter a marca, o tom e a voz da sua empresa.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Personaliza\u00e7\u00e3o de Email | Carater\u00edsticas | OneDesk HelpDesk Software\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 o software de gest\u00e3o de projetos helpdesk & project management em um. A personaliza\u00e7\u00e3o de e-mail garante que voc\u00ea possa manter a marca, o tom e a voz da sua empresa.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/\" \/>\n<meta property=\"og:site_name\" content=\"OneDesk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/OneDeskApp\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-08T19:03:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/emails-1024x683.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@OneDeskApp\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Personaliza\u00e7\u00e3o de Email | Carater\u00edsticas | OneDesk HelpDesk Software","description":"OneDesk \u00e9 o software de gest\u00e3o de projetos helpdesk & project management em um. A personaliza\u00e7\u00e3o de e-mail garante que voc\u00ea possa manter a marca, o tom e a voz da sua empresa.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/","og_locale":"pt_PT","og_type":"article","og_title":"Personaliza\u00e7\u00e3o de Email | Carater\u00edsticas | OneDesk HelpDesk Software","og_description":"OneDesk \u00e9 o software de gest\u00e3o de projetos helpdesk & project management em um. A personaliza\u00e7\u00e3o de e-mail garante que voc\u00ea possa manter a marca, o tom e a voz da sua empresa.","og_url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/","og_site_name":"OneDesk","article_publisher":"https:\/\/www.facebook.com\/OneDeskApp","article_modified_time":"2023-08-08T19:03:48+00:00","og_image":[{"url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/emails-1024x683.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@OneDeskApp","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/","url":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/","name":"Personaliza\u00e7\u00e3o de Email | Carater\u00edsticas | OneDesk HelpDesk Software","isPartOf":{"@id":"https:\/\/onedesk.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/#primaryimage"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/#primaryimage"},"thumbnailUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/emails-1024x683.jpg","datePublished":"2021-12-20T16:07:45+00:00","dateModified":"2023-08-08T19:03:48+00:00","description":"OneDesk \u00e9 o software de gest\u00e3o de projetos helpdesk & project management em um. A personaliza\u00e7\u00e3o de e-mail garante que voc\u00ea possa manter a marca, o tom e a voz da sua empresa.","breadcrumb":{"@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/#primaryimage","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/emails-1024x683.jpg","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/05\/emails-1024x683.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/personalizacao-de-e-mail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u00cdndice de Caracter\u00edsticas OneDesk","item":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/"},{"@type":"ListItem","position":2,"name":"Personaliza\u00e7\u00e3o de e-mail"}]},{"@type":"WebSite","@id":"https:\/\/onedesk.com\/pt-pt\/#website","url":"https:\/\/onedesk.com\/pt-pt\/","name":"OneDesk","description":"Software de Gest\u00e3o de Projetos e Helpdesk","publisher":{"@id":"https:\/\/onedesk.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/onedesk.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/onedesk.com\/pt-pt\/#organization","name":"OneDesk","url":"https:\/\/onedesk.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","contentUrl":"https:\/\/onedesk.com\/wp-content\/uploads\/2016\/01\/white-logo-small.png","width":207,"height":40,"caption":"OneDesk"},"image":{"@id":"https:\/\/onedesk.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/OneDeskApp","https:\/\/x.com\/OneDeskApp","https:\/\/www.instagram.com\/onedeskapp\/","https:\/\/www.linkedin.com\/company\/onedesk-inc-1","https:\/\/www.pinterest.com\/onedesk\/","https:\/\/www.youtube.com\/user\/OneDeskApp"],"description":"OneDesk is a work management app for managing customer \/ end-user support, projects, and financials.","email":"support@onedesk.com","telephone":"1-855-663-3375","numberOfEmployees":{"@type":"QuantitativeValue","minValue":"11","maxValue":"50"}}]}},"tpgb_featured_images":null,"tpgb_post_meta_info":{"get_date":"December 20, 2021","get_modified_date":"August 8, 2023","author_name":"Sabrin Yusef","author_url":"https:\/\/onedesk.com\/pt-pt\/author\/sarbin-yusef\/","author_email":"sabrin.yusef@onedesk.com","author_website":"","author_description":"","author_facebook":"","author_twitter":"","author_instagram":"","author_role":["customer"],"author_firstname":"Sabrin","author_lastname":"Yusef","user_login":"sarbin.yusef","author_avatar":"<img alt='' src='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=200&d=mm&r=g' srcset='https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=400&d=mm&r=g 2x' class='avatar avatar-200 photo' height='200' width='200' decoding='async'\/>","author_avatar_url":"https:\/\/secure.gravatar.com\/avatar\/1f20332b0900369c93c9c272e03885bde073bf214b3dd3eb4bea569a45bea588?s=96&d=mm&r=g","comment_count":0,"post_likes":0,"post_views":0},"tpgb_post_category":[],"jetpack_shortlink":"https:\/\/wp.me\/PfpPaI-ErJ","amp_enabled":true,"_links":{"self":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/155479","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=155479"}],"version-history":[{"count":3,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/155479\/revisions"}],"predecessor-version":[{"id":252945,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/155479\/revisions\/252945"}],"up":[{"embeddable":true,"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/pages\/151682"}],"wp:attachment":[{"href":"https:\/\/onedesk.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=155479"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}