{"id":156868,"date":"2021-12-21T20:18:03","date_gmt":"2021-12-21T20:18:03","guid":{"rendered":"https:\/\/onedesk.com\/base-de-conhecimento-onedesk\/"},"modified":"2022-01-21T19:10:46","modified_gmt":"2022-01-21T19:10:46","slug":"base-de-conhecimento-onedesk","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/base-de-conhecimento-onedesk\/","title":{"rendered":"Base de conhecimento oneDesk"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"156868\" class=\"elementor elementor-156868 elementor-144082\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42f59e00 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"42f59e00\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-64c02b60\" data-id=\"64c02b60\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-726166af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"726166af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9bb17c5\" data-id=\"9bb17c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-349ee132 elementor-widget elementor-widget-heading\" data-id=\"349ee132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Tabela de Conte\u00fados<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3b6cec elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"d3b6cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-d3b6cec\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157395\"><a href=\"https:\/\/onedesk.com\/pt-pt\/primeiro-10-minutos-in-onedesk\/\" class=\"elementor-item menu-link\">Primeiros 10 minutos em OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157396\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onboarding-your-team\/\" class=\"elementor-item menu-link\">A bordo da sua equipa<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157397\"><a href=\"https:\/\/onedesk.com\/pt-pt\/subscrever-vai-pro\/\" class=\"elementor-item menu-link\">Subscrever &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157444\"><a href=\"https:\/\/onedesk.com\/pt-pt\/ir-viver-para-os-clientes\/\" class=\"elementor-item menu-link\">Indo ao vivo para os clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157445\"><a href=\"https:\/\/onedesk.com\/pt-pt\/fluxos-de-trabalho-de-encaminhamento-de-bilhetes\/\" class=\"elementor-item menu-link\">Encaminhamento de Bilhetes &amp; Fluxos de Trabalho<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157446\"><a href=\"https:\/\/onedesk.com\/pt-pt\/fluxos-de-trabalho-de-gestao-de-projetos\/\" class=\"elementor-item menu-link\">Gest\u00e3o de Projetos &amp; Fluxos de Trabalho de Tarefa<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157447\"><a href=\"https:\/\/onedesk.com\/pt-pt\/comunicacao-com-clientes\/\" class=\"elementor-item menu-link\">Comunica\u00e7\u00e3o com clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157448\"><a href=\"https:\/\/onedesk.com\/pt-pt\/tracking-work\/\" class=\"elementor-item menu-link\">Trabalho de rastreio<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d3b6cec\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157395\"><a href=\"https:\/\/onedesk.com\/pt-pt\/primeiro-10-minutos-in-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Primeiros 10 minutos em OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157396\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onboarding-your-team\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">A bordo da sua equipa<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157397\"><a href=\"https:\/\/onedesk.com\/pt-pt\/subscrever-vai-pro\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Subscrever &amp; Going Pro<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157444\"><a href=\"https:\/\/onedesk.com\/pt-pt\/ir-viver-para-os-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Indo ao vivo para os clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157445\"><a href=\"https:\/\/onedesk.com\/pt-pt\/fluxos-de-trabalho-de-encaminhamento-de-bilhetes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Encaminhamento de Bilhetes &amp; Fluxos de Trabalho<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157446\"><a href=\"https:\/\/onedesk.com\/pt-pt\/fluxos-de-trabalho-de-gestao-de-projetos\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gest\u00e3o de Projetos &amp; Fluxos de Trabalho de Tarefa<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157447\"><a href=\"https:\/\/onedesk.com\/pt-pt\/comunicacao-com-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Comunica\u00e7\u00e3o com clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157448\"><a href=\"https:\/\/onedesk.com\/pt-pt\/tracking-work\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Trabalho de rastreio<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-373a8442 elementor-widget elementor-widget-heading\" data-id=\"373a8442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Mergulhar mais fundo<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c0285c2 elementor-nav-menu--dropdown-tablet elementor-nav-menu__text-align-aside elementor-nav-menu--toggle elementor-nav-menu--burger elementor-widget elementor-widget-nav-menu\" data-id=\"c0285c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;},&quot;toggle&quot;:&quot;burger&quot;}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-underline e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-c0285c2\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157490\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-o-seu-fluxo-de-trabalho\/\" class=\"elementor-item menu-link\">Personalizar o seu fluxo de trabalho<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157491\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-os-utilizadores-experiencia\/\" class=\"elementor-item menu-link\">Personalizar a experi\u00eancia dos seus utilizadores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157492\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-os-clientes-experiencia\/\" class=\"elementor-item menu-link\">Personalizar a experi\u00eancia dos seus clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157493\"><a href=\"https:\/\/onedesk.com\/pt-pt\/utilizadores-de-gestao\/\" class=\"elementor-item menu-link\">Gest\u00e3o de Utilizadores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157495\"><a href=\"https:\/\/onedesk.com\/pt-pt\/gestao-de-clientes\/\" class=\"elementor-item menu-link\">Gest\u00e3o de Clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157539\"><a href=\"https:\/\/onedesk.com\/pt-pt\/base-de-conhecimento-onedesk\/\" class=\"elementor-item menu-link\">Base de conhecimento oneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157540\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onedesk-live-chat\/\" class=\"elementor-item menu-link\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157541\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onedesk-cliente-portal\/\" class=\"elementor-item menu-link\">Portal do Cliente OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157542\"><a href=\"https:\/\/onedesk.com\/pt-pt\/analise\/\" class=\"elementor-item menu-link\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\n\t\t\t<i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open eicon-menu-bar\"><\/i><i aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close eicon-close\"><\/i>\t\t<\/div>\n\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-c0285c2\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157490\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-o-seu-fluxo-de-trabalho\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personalizar o seu fluxo de trabalho<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157491\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-os-utilizadores-experiencia\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personalizar a experi\u00eancia dos seus utilizadores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157492\"><a href=\"https:\/\/onedesk.com\/pt-pt\/personalizar-os-clientes-experiencia\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Personalizar a experi\u00eancia dos seus clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157493\"><a href=\"https:\/\/onedesk.com\/pt-pt\/utilizadores-de-gestao\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gest\u00e3o de Utilizadores<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157495\"><a href=\"https:\/\/onedesk.com\/pt-pt\/gestao-de-clientes\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Gest\u00e3o de Clientes<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157539\"><a href=\"https:\/\/onedesk.com\/pt-pt\/base-de-conhecimento-onedesk\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Base de conhecimento oneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157540\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onedesk-live-chat\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">OneDesk Live Chat<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157541\"><a href=\"https:\/\/onedesk.com\/pt-pt\/onedesk-cliente-portal\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Portal do Cliente OneDesk<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-157542\"><a href=\"https:\/\/onedesk.com\/pt-pt\/analise\/\" class=\"elementor-item menu-link\" tabindex=\"-1\">Analytics<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-185a3391\" data-id=\"185a3391\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-591b5a2c elementor-widget elementor-widget-html\" data-id=\"591b5a2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2>Personaliza\u00e7\u00e3o<\/h2>\n<br>\n<center><img fetchpriority=\"high\" decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Customizability.jpg\" alt=\"Personaliza\u00e7\u00e3o\" width=\"1000\" height=\"457\" class=\"alignleft size-full wp-image-140400\"><\/center>\n<br>\n<p>No OneDesk, a sua base de conhecimentos pode ser marcada e personalizada. Pode alterar a apar\u00eancia visual e as cores para marcar a sua base de conhecimento com as cores e logotipo da sua empresa. Tamb\u00e9m \u00e9 poss\u00edvel alterar os textos de posi\u00e7\u00e3o e adicionar\/ajustar os artigos de caracter\u00edsticas que aparecem.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-dc97b26b-c8ff-41d0-8814-6d655b23cfbb\">Saiba mais sobre bases de conhecimentos aqui.<\/a><\/p>\n<br>\n<h2>M\u00faltiplos KBs<\/h2>\n<br>\n<center><img decoding=\"async\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2021\/10\/Multiple-KBs.jpg\" alt=\"M\u00faltiplos KBs\" width=\"1000\" height=\"256\" class=\"alignleft size-full wp-image-140411\"><\/center>\n<br>\n<p>Voc\u00ea pode querer fornecer artigos e informa\u00e7\u00f5es de base de conhecimento para diferentes p\u00fablicos. No OneDesk, tem a op\u00e7\u00e3o de criar m\u00faltiplas bases de conhecimento, cada uma personaliz\u00e1vel com a sua pr\u00f3pria marca e design \u00fanicos. As suas bases de conhecimento podem conter diferentes artigos e informa\u00e7\u00f5es em cada um deles.<\/p>\n\n<p><a href=\"https:\/\/kb.onedesk.com\/app-od\/o-onedesk\/knowledge-base-1\/article-4752312f-295c-4051-b480-8a31dd7e3bde\">Saiba mais sobre a cria\u00e7\u00e3o de v\u00e1rias bases de conhecimento aqui.<\/a><\/p>\n<br>\n<button class=\"guidebutton\" onclick=\"window.location.href='\/managing-customers\/';\"><Previous{{{wpml_tag_30}}}\n{{{wpml_tag_31}}}Next ><\/button>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Tabela de Conte\u00fados Mergulhar mais fundo Personaliza\u00e7\u00e3o No OneDesk, a sua base de conhecimentos pode ser marcada e personalizada. Pode alterar a apar\u00eancia visual e as cores para marcar a sua base de conhecimento com as cores e logotipo da sua empresa. Tamb\u00e9m \u00e9 poss\u00edvel alterar os textos de posi\u00e7\u00e3o e adicionar\/ajustar os artigos de [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-156868","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>| oneDesk Knowledgebase Guia de embarque OneDesk HelpDesk &amp; PM<\/title>\n<meta name=\"description\" content=\"O OneDesk \u00e9 o helpdesk e o software de gest\u00e3o de projetos numa \u00fanica aplica\u00e7\u00e3o. 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