{"id":157590,"date":"2021-12-21T21:39:11","date_gmt":"2021-12-21T21:39:11","guid":{"rendered":"https:\/\/onedesk.com\/publico-api\/"},"modified":"2021-12-21T21:39:11","modified_gmt":"2021-12-21T21:39:11","slug":"publico-api","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/publico-api\/","title":{"rendered":"API p\u00fablica"},"content":{"rendered":"

\"public<\/p>\n

A API p\u00fablica da OneDesk permite ainda mais flexibilidade, controlo e automatiza\u00e7\u00e3o sobre o processo de desenvolvimento do produto. Com a API da OneDesk, os clientes e desenvolvedores de terceiros podem aproveitar a plataforma de desenvolvimento de produtos sociais da empresa para criar um ambiente colaborativo de ponta a ponta, o que, em \u00faltima an\u00e1lise, ajuda a aumentar a visibilidade, produtividade e agilizar os fluxos de trabalho dos produtos.<\/p>\n

A API permite que os desenvolvedores acedam programaticamente \u00e0 funcionalidade da plataforma. Algumas das funcionalidades incluem o acesso \u00e0s organiza\u00e7\u00f5es e suas informa\u00e7\u00f5es, trabalhando com feedback, requisitos, tarefas, quest\u00f5es, projetos, worklogs, entre outros.<\/p>\n

A API utiliza chamadas RESTful e as respostas est\u00e3o em XML e JSON.<\/p>\n

Para aceder \u00e0 API e \u00e0 documenta\u00e7\u00e3o associada, aceda a: https:\/\/onedesk.com\/dev\/<\/a><\/p>\n

Integre o seu CRM atual com as ferramentas sociais de CRM da OneDesk<\/h3>\n

Os clientes de hoje esperam que ou\u00e7a, envolva e tome medidas para satisfazer as suas necessidades. Integre as ferramentas SCRM da OneDesk com a sua estrat\u00e9gia crm atual e descubra oportunidades e perspetivas de vendas.<\/p>\n

A gest\u00e3o tradicional da rela\u00e7\u00e3o com o cliente gira em torno da no\u00e7\u00e3o de que uma empresa pode manter os seus clientes satisfeitos utilizando as t\u00e9cnicas certas de marketing, vendas e servi\u00e7os. Com uma CRM social, \u00e9 o cliente que det\u00e9m a rela\u00e7\u00e3o e a empresa ouve e interage com os clientes para descobrir o que realmente querem.<\/p>\n

Utilizando as integra\u00e7\u00f5es sociais de CRM da OneDesk pode:<\/h3>\n
    \n
  • \n
      \n
    • Descubra oportunidades de vendas e potenciais clientes.<\/li>\n
    • Contacte os clientes e clarifique o feedback e capture\/elaborou os seus requisitos.<\/li>\n
    • Cultivar ideias, perguntas e quest\u00f5es de toda a rede social, e transform\u00e1-las em dados acciveis.<\/li>\n
    • Fornecer o produto ou servi\u00e7o certo, racionalizando o seu caminho para o mercado.<\/li>\n
    • Mantenha o seu cliente informado sobre o estado das suas ideias e requisitos.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

      Para mais detalhes sobre a integra\u00e7\u00e3o do OneDesk com o seu CRM atual, contacte-nos.<\/p>\n","protected":false},"excerpt":{"rendered":"

      A API p\u00fablica da OneDesk permite ainda mais flexibilidade, controlo e automatiza\u00e7\u00e3o sobre o processo de desenvolvimento do produto. Com a API da OneDesk, os clientes e desenvolvedores de terceiros podem aproveitar a plataforma de desenvolvimento de produtos sociais da empresa para criar um ambiente colaborativo de ponta a ponta, o que, em \u00faltima an\u00e1lise, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":151682,"menu_order":25,"comment_status":"closed","ping_status":"open","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-157590","page","type-page","status-publish","hentry"],"yoast_head":"\nAPI p\u00fablica - OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 software helpdesk e software de gest\u00e3o de projetos numa aplica\u00e7\u00e3o. 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