{"id":165424,"date":"2022-02-22T16:51:48","date_gmt":"2022-02-22T16:51:48","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/caracteristica-condicional-de-campos\/"},"modified":"2023-08-08T20:40:42","modified_gmt":"2023-08-08T20:40:42","slug":"condicional-fields-feature","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/condicional-fields-feature\/","title":{"rendered":"Campos personalizados condicionais"},"content":{"rendered":"\t\t
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Campos Personalizados Condicionais<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Crie campos para todos os tipos de respostas com os campos personalizados condicionais do OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Insira informa\u00e7\u00f5es dinamicamente<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os campos personalizados no OneDesk permitem-lhe capturar informa\u00e7\u00f5es exclusivas da sua empresa. Os campos condicionais<\/a> s\u00e3o configur\u00e1veis para s\u00f3 aparecerem se determinados pr\u00e9-requisitos forem atendidos. Por exemplo, se os Estados Unidos estiverem selecionados no campo ‘Pa\u00eds’, o campo ‘Estado’ ser\u00e1 revelado. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"exemplo\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"finances\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Para tickets, tarefas e muito mais<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Como todos os campos personalizados no OneDesk, voc\u00ea pode adicionar campos<\/a> condicionais onde precisar deles. Adicione campos aos perfis de clientes ou usu\u00e1rios, aos detalhes da sua tarefa, aos quadros de<\/a> hor\u00e1rios e muito mais. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Adicionar campos condicionais a formul\u00e1rios de clientes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os formul\u00e1rios de suporte, tamb\u00e9m chamados de formul\u00e1rios web<\/a>, permitem que clientes ou usu\u00e1rios finais enviem t\u00edquetes ou tarefas. Precisa de orientar os seus clientes ao longo de um determinado caminho nos seus formul\u00e1rios? Alcance esse objetivo com campos condicionais.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"formato\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Recursos de aprendizagem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Cria\u00e7\u00e3o de campos personalizados<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Crie campos personalizados e campos condicionais em v\u00e1rios itens de trabalho no OneDesk.<\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Usando e configurando webforms<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os clientes podem enviar t\u00edquetes ou tarefas usando formul\u00e1rios da web.<\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Campos Personalizados Condicionais Crie campos para todos os tipos de respostas com os campos personalizados condicionais do OneDesk. Sign up free! Insira informa\u00e7\u00f5es dinamicamente Os campos personalizados no OneDesk permitem-lhe capturar informa\u00e7\u00f5es exclusivas da sua empresa. Os campos condicionais s\u00e3o configur\u00e1veis para s\u00f3 aparecerem se determinados pr\u00e9-requisitos forem atendidos. Por exemplo, se os Estados Unidos […]<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":151682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-165424","page","type-page","status-publish","hentry"],"yoast_head":"\nCampos condicionais no OneDesk | OneDesk Helpdesk & Gest\u00e3o de Projetos<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 helpdesk e gest\u00e3o de projetos em um. Saiba mais sobre as possibilidades com campos personalizados condicionais no OneDesk aqui.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/condicional-fields-feature\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Campos condicionais no OneDesk | OneDesk Helpdesk & Gest\u00e3o de Projetos\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 helpdesk e gest\u00e3o de projetos em um. 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