{"id":238369,"date":"2022-07-28T14:51:34","date_gmt":"2022-07-28T14:51:34","guid":{"rendered":"https:\/\/onedesk.com\/indice-de-caracteristicas\/mobile-cliente-portal\/"},"modified":"2023-08-08T18:53:45","modified_gmt":"2023-08-08T18:53:45","slug":"mobile-cliente-portal","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/mobile-cliente-portal\/","title":{"rendered":"Portal do Cliente M\u00f3vel"},"content":{"rendered":"\t\t
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Portal do Cliente M\u00f3vel<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Com o portal do cliente compat\u00edvel com dispositivos m\u00f3veis, os clientes podem visualizar ou atualizar seus t\u00edquetes e tarefas – em qualquer lugar e a qualquer momento.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"bilhetes\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Ver o progresso em movimento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os seus clientes podem utilizar a aplica\u00e7\u00e3o de navegador m\u00f3vel<\/a> da OneDesk (o Mobile-Friendly OneDesk) para verificar rapidamente o estado, progresso e outros detalhes dos seus itens submetidos – bilhetes ou tarefas<\/a>. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduzir para tr\u00e1s e para a frente com um portal de clientes m\u00f3vel<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os clientes podem verificar os detalhes dos seus pedidos ou perguntas com um portal de clientes. Em \u00faltima an\u00e1lise, um portal pode reduzir as perguntas de acompanhamento e aumentar a satisfa\u00e7\u00e3o do cliente. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Trabalhe com os seus clientes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os bilhetes e portais de tarefas OneDesk s\u00e3o ferramentas poderosas para os clientes. Pode at\u00e9 permitir que os seus clientes trabalhem em bilhetes ou tarefas. Por exemplo, se quiser, pode permitir que os seus clientes anexem ficheiros, alterem o estado do bilhete ou atualizem um campo personalizado.<\/a> <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Comunica\u00e7\u00e3o m\u00f3vel de ambos os lados<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os clientes podem enviar mensagens<\/a> a partir dos detalhes de um bilhete ou tarefa no portal do cliente m\u00f3vel. <\/p>\n

Os seus utilizadores podem responder a mensagens recebidas, quer a partir da aplica\u00e7\u00e3o de ambiente de trabalho OneDesk, quer do seu dispositivo m\u00f3vel.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Portais para bilhetes e tarefas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mantenha as suas submiss\u00f5es organizadas atrav\u00e9s da utiliza\u00e7\u00e3o de v\u00e1rios portais.<\/p>\n

O portal Mobile-Friendly OneDesk permite aos seus clientes aceder facilmente aos seus itens submetidos, sejam eles classificados como bilhetes ou tarefas.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Portal de clientes m\u00f3veis configur\u00e1vel<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O portal do cliente m\u00f3vel \u00e9 configur\u00e1vel em muitos aspetos. Fa\u00e7a configura\u00e7\u00f5es<\/a> a partir da sua aplica\u00e7\u00e3o de ambiente de trabalho OneDesk. Desa estade quais os itens que um cliente pode ver, bem como quais as propriedades que pode ver ou editar. Tamb\u00e9m pode configurar as cores e o logotipo para se adaptar \u00e0 marca da sua empresa. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\"mobile\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Recursos de aprendizagem<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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O portal m\u00f3vel de bilhetes\/tarefas<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Configure ou configure o portal de tickets\/tarefas m\u00f3veis para se adequar \u00e0 sua organiza\u00e7\u00e3o. <\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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A experi\u00eancia do cliente m\u00f3vel <\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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O que os clientes podem fazer ou ver em um dispositivo m\u00f3vel?<\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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O OneDesk compat\u00edvel com dispositivos m\u00f3veis<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Os clientes podem acessar os aplicativos do cliente a partir de seu navegador m\u00f3vel.<\/p>\n

Saiba mais>><\/a><\/strong><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tInscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Portal do Cliente M\u00f3vel Com o portal do cliente compat\u00edvel com dispositivos m\u00f3veis, os clientes podem visualizar ou atualizar seus t\u00edquetes e tarefas – em qualquer lugar e a qualquer momento. Sign up free! Ver o progresso em movimento Os seus clientes podem utilizar a aplica\u00e7\u00e3o de navegador m\u00f3vel da OneDesk (o Mobile-Friendly OneDesk) para […]<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":151682,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-238369","page","type-page","status-publish","hentry"],"yoast_head":"\nPortal do Cliente M\u00f3vel | Caracter\u00edsticas | OneDesk<\/title>\n<meta name=\"description\" content=\"OneDesk \u00e9 helpdesk e gest\u00e3o de projetos em um. A OneDesk suporta um portal de clientes m\u00f3veis onde os clientes podem ver bilhetes e tarefas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/mobile-cliente-portal\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Portal do Cliente M\u00f3vel | Caracter\u00edsticas | OneDesk\" \/>\n<meta property=\"og:description\" content=\"OneDesk \u00e9 helpdesk e gest\u00e3o de projetos em um. 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