{"id":257055,"date":"2023-09-27T15:57:06","date_gmt":"2023-09-27T15:57:06","guid":{"rendered":"https:\/\/onedesk.com\/helpdesk-software-2\/helpdesk-compativel-com-hipaa\/"},"modified":"2023-12-18T18:43:42","modified_gmt":"2023-12-18T18:43:42","slug":"helpdesk-compativel-com-hipaa","status":"publish","type":"page","link":"https:\/\/onedesk.com\/pt-pt\/helpdesk-software-2\/helpdesk-compativel-com-hipaa\/","title":{"rendered":"Helpdesk compat\u00edvel com HIPAA"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"257055\" class=\"elementor elementor-257055 elementor-168947\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-84a5a5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"84a5a5e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cad0f15\" data-id=\"cad0f15\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da17337 elementor-widget elementor-widget-heading\" data-id=\"da17337\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Solu\u00e7\u00e3o de Help Desk compat\u00edvel com HIPAA<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e357003 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e357003\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-92b183f\" data-id=\"92b183f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f754d8e elementor-widget elementor-widget-text-editor\" data-id=\"f754d8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um alto n\u00edvel de seguran\u00e7a e privacidade \u00e9 importante para qualquer ferramenta de help desk de qualquer empresa. As organiza\u00e7\u00f5es que lidam com <a href=\"https:\/\/www.hhs.gov\/answers\/hipaa\/what-is-phi\/index.html\">Informa\u00e7\u00f5es de Sa\u00fade Protegidas (PHI)<\/a> precisam adotar determinados padr\u00f5es, conforme atendido por uma solu\u00e7\u00e3o de help desk compat\u00edvel com a HIPAA. O OneDesk pode ser usado em um ambiente compat\u00edvel com HIPAA e fornece uma solu\u00e7\u00e3o completa de help desk e gerenciamento de projetos em um aplicativo robusto.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-07e777a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"07e777a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-86309ec\" data-id=\"86309ec\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42d7ba3 elementor-widget elementor-widget-heading\" data-id=\"42d7ba3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">O que \u00e9 HIPAA?  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4ab565 elementor-widget elementor-widget-text-editor\" data-id=\"b4ab565\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O Health Insurance Portability and Accountability Act (HIPAA) \u00e9 uma lei promulgada pelo Congresso dos Estados Unidos que estipula regras e padr\u00f5es para prestadores de cuidados de sa\u00fade e organiza\u00e7\u00f5es relacionadas com cuidados de sa\u00fade. Essas normas exigem a prote\u00e7\u00e3o e o tratamento de informa\u00e7\u00f5es de sa\u00fade protegidas (PHI) e outros processos. Para obter mais informa\u00e7\u00f5es, consulte <a href=\"https:\/\/www.hhs.gov\/hipaa\/index.html\">as diretrizes da HIPAA<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-05aee1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"05aee1e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54a36b8\" data-id=\"54a36b8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32ab6b1 elementor-widget elementor-widget-heading\" data-id=\"32ab6b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benef\u00edcios do software de help desk<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a292f1 elementor-widget elementor-widget-text-editor\" data-id=\"4a292f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um software de help desk pode ajudar uma organiza\u00e7\u00e3o em conformidade com a HIPAA, melhorando seu fluxo de trabalho e simplificando o processo de suporte. Por um lado, a solu\u00e7\u00e3o de help desk compat\u00edvel com HIPAA da OneDesk centraliza as consultas dos clientes. Tickets criados a partir de e-mails (mesmo de v\u00e1rias caixas de entrada), ou criados a partir de formul\u00e1rios de solicita\u00e7\u00e3o de suporte, podem ser resolvidos a partir do aplicativo. O OneDesk tamb\u00e9m permite que voc\u00ea atribua e fa\u00e7a a triagem de solicita\u00e7\u00f5es aos agentes, desta forma os bilhetes n\u00e3o s\u00e3o perdidos ou esquecidos. Voc\u00ea tamb\u00e9m pode aplicar automa\u00e7\u00f5es flex\u00edveis para reduzir o trabalho repetitivo e melhorar seu fluxo de trabalho.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-875e50f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"875e50f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b0bcb30\" data-id=\"b0bcb30\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4147210 elementor-widget elementor-widget-heading\" data-id=\"4147210\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Uma solu\u00e7\u00e3o segura de help desk em conformidade com a HIPAA<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c42f5c9 elementor-widget elementor-widget-text-editor\" data-id=\"c42f5c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O OneDesk oferece um alto n\u00edvel de seguran\u00e7a:<\/p>\n<ul>\n<li>Hospedado na Amazon Web Services (AWS), que \u00e9 uma plataforma baseada em nuvem que fornece um <a href=\"http:\/\/aws.amazon.com\/compliance\/\">alto n\u00edvel de seguran\u00e7a e conformidade com a HIPAA<\/a>.<\/li>\n<li>Dados encriptados atrav\u00e9s de SSL.<\/li>\n<li>Tamb\u00e9m oferecemos op\u00e7\u00f5es <a href=\"https:\/\/onedesk.com\/features-index\/on-premise-helpdesk-on-premise-project-management\/\">de nuvem privada e local<\/a> .<\/li>\n<li>Backups de dados frequentes.<\/li>\n<li>Controlos de auditoria de atividades.<\/li>\n<li>Autentica\u00e7\u00e3o do usu\u00e1rio e controles de acesso no n\u00edvel do usu\u00e1rio.<\/li>\n<li>Autentica\u00e7\u00e3o de dois fatores.<\/li>\n<li>Configura\u00e7\u00f5es adicionais e recursos avan\u00e7ados de seguran\u00e7a para evitar a exposi\u00e7\u00e3o acidental de PHI.<\/li>\n<\/ul>\n<p>Para organiza\u00e7\u00f5es que procuram cumprir a conformidade com a HIPAA, fornecemos nossos acordos de associados comerciais (BAA<a href=\"mailto:support@onedesk.com\">).<\/a> Tamb\u00e9m fornecemos as informa\u00e7\u00f5es para configurar sua conta em conformidade com a HIPAA. Esses recursos de seguran\u00e7a avan\u00e7ados adicionais devem ser configurados para melhor evitar viola\u00e7\u00f5es de PHI. Para obter mais informa\u00e7\u00f5es sobre o processo, consulte: <a href=\"https:\/\/onedesk.com\/onedesk-for-hipaa-process\/\">Conformidade com a HIPAA com o OneDesk<\/a>.<\/p>\n<p>As contas habilitadas para HIPAA incluem: o BAA assinado e todos os recursos corporativos por US$ 29\/usu\u00e1rio por m\u00eas, cobrados anualmente. <a href=\"https:\/\/onedesk.com\/request-quote-hipaa\/\">Solicite um or\u00e7amento aqui<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fb4ef06 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb4ef06\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f0ab7fb\" data-id=\"f0ab7fb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c4f4606 elementor-widget elementor-widget-heading\" data-id=\"c4f4606\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Recursos de help desk compat\u00edveis com HIPAA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b12da34 elementor-widget elementor-widget-text-editor\" data-id=\"b12da34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Um software de help desk compat\u00edvel com a HIPAA pode ajudar sua equipe fornecendo ferramentas que trabalham com voc\u00ea e seus clientes. Abaixo est\u00e3o algumas dessas ferramentas \u00fateis.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73c1322 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"73c1322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Veja uma lista completa de funcionalidades<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a63638 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a63638\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9cad207\" data-id=\"9cad207\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2d2e3b7 elementor-widget elementor-widget-heading\" data-id=\"2d2e3b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Suporte a clientes de v\u00e1rios canais<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-678211b elementor-widget elementor-widget-text-editor\" data-id=\"678211b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00c9 importante atender os clientes em seus termos. Alguns clientes preferem entrar em contato atrav\u00e9s de chat ao vivo e outros por e-mail. O help desk compat\u00edvel com HIPAA do OneDesk oferece ferramentas para dar suporte a clientes e agentes. Os bilhetes podem ser enviados automaticamente por e-mail. Al\u00e9m disso, use o <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/web-widget\/\">widget <\/a>OneDesk que inclui: formul\u00e1rios da Web, um portal do cliente, bate-papo ao vivo e base de conhecimento. N\u00e3o importa como um cliente entre em contato, voc\u00ea pode responder e resolver consultas do seu aplicativo principal do OneDesk.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1f7e283\" data-id=\"1f7e283\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c337d4b elementor-widget elementor-widget-image\" data-id=\"c337d4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"462\" height=\"702\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards.webp\" class=\"attachment-large size-large wp-image-232747\" alt=\"detalhes do bilhete\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards.webp 462w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/TicketCards-197x300.webp 197w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3679025 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3679025\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0d35c9f\" data-id=\"0d35c9f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e9c8abd elementor-widget elementor-widget-image\" data-id=\"e9c8abd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"631\" height=\"619\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp\" class=\"attachment-medium_large size-medium_large wp-image-231921\" alt=\"equipa e cliente collab\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication.webp 631w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/05\/Customer_user_communication-300x294.webp 300w\" sizes=\"(max-width: 631px) 100vw, 631px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-19e3bae\" data-id=\"19e3bae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2778a05 elementor-widget elementor-widget-heading\" data-id=\"2778a05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Resolva problemas de forma colaborativa  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31c2d15 elementor-widget elementor-widget-text-editor\" data-id=\"31c2d15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Atribua a si mesmo ou aos membros da equipe manual ou automaticamente os t\u00edquetes recebidos. Os tickets t\u00eam <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/estados-configuraveis\/\">status (configur\u00e1veis)<\/a> para que voc\u00ea saiba rapidamente como a equipe est\u00e1 progredindo. Al\u00e9m disso, os ingressos oferecem colabora\u00e7\u00e3o em tempo real. O <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/aplicacao-messenger\/\">mensageiro<\/a> OneDesk facilita a conex\u00e3o com membros da equipe ou clientes. Mantenha-se no contexto, comunicando-se diretamente com os detalhes do bilhete.<\/p>\n<p>Esses recursos permitem que todos permane\u00e7am na mesma p\u00e1gina e evitem repeti\u00e7\u00f5es.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-177dec3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"177dec3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-481e6e7\" data-id=\"481e6e7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90bd393 elementor-widget elementor-widget-heading\" data-id=\"90bd393\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Garanta um servi\u00e7o de qualidade com SLAs  <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a61a31 elementor-widget elementor-widget-text-editor\" data-id=\"6a61a31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Os Contratos de N\u00edvel de Servi\u00e7o (SLAs) podem ajud\u00e1-lo a melhorar o suporte ao cliente. Os SLAs permitem monitorar e medir a capacidade de resposta da equipe de suporte. O helpdesk compat\u00edvel com HIPAA da OneDesk oferece <a href=\"https:\/\/onedesk.com\/no\/videos\/servicenivaavtaler-slas-in-onedesk\/\">SLAs<\/a> personaliz\u00e1veis. Voc\u00ea pode definir a pol\u00edtica, atribuir t\u00edquetes \u00e0 pol\u00edtica e, em seguida, notificar automaticamente sua equipe antes que qualquer pol\u00edtica seja violada.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1bd7b2b\" data-id=\"1bd7b2b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4261b90 elementor-widget elementor-widget-image\" data-id=\"4261b90\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"739\" height=\"317\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp\" class=\"attachment-large size-large wp-image-168904\" alt=\"suporte ao acordo de n\u00edvel de servi\u00e7o\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches.webp 739w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/slbreaches-300x129.webp 300w\" sizes=\"(max-width: 739px) 100vw, 739px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a1808dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a1808dd\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d54f4c4\" data-id=\"d54f4c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-465b603 elementor-widget elementor-widget-image\" data-id=\"465b603\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"850\" src=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp\" class=\"attachment-large size-large wp-image-169468\" alt=\"respostas autom\u00e1ticas de mesa de ajuda\" srcset=\"https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies.webp 1000w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-300x255.webp 300w, https:\/\/onedesk.com\/wp-content\/uploads\/2022\/04\/AutoReplies-768x653.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-09b5c75\" data-id=\"09b5c75\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c269541 elementor-widget elementor-widget-heading\" data-id=\"c269541\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Economize tempo e esfor\u00e7o com automa\u00e7\u00f5es de fluxo de trabalho<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c796790 elementor-widget elementor-widget-text-editor\" data-id=\"c796790\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>O OneDesk fornece ferramentas de <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/automacoes-de-fluxo-de-trabalho\/\">automa\u00e7\u00e3o de fluxo de trabalho<\/a> poderosas e flex\u00edveis. As automa\u00e7\u00f5es permitem-lhe simplificar o seu fluxo de trabalho de v\u00e1rias formas.  <\/p>\n<p>Automaticamente:<\/p>\n<ul>\n<li>Envie e-mails.<\/li>\n<li>Atribuir e encaminhar bilhetes.<\/li>\n<li>Altere os status dos tickets.<\/li>\n<li>Altere as propriedades.<\/li>\n<li>Crie projetos.<\/li>\n<li>e muito mais!<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e30b79a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e30b79a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e87f3aa\" data-id=\"e87f3aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9dcc19b elementor-widget elementor-widget-heading\" data-id=\"9dcc19b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Perguntas frequentes sobre o OneDesk para HIPAA<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a41730d uael-faq-box-layout-yes align-at-left elementor-widget elementor-widget-uael-faq\" data-id=\"a41730d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"uael-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t\t<div id='uael-faq-wrapper-172' class=\"uael-faq-wrapper\">\n\t\t\t\t<div class=\"uael-faq-container uael-faq-layout-accordion\" data-layout=\"accordion\" >\n\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-597b568\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-597b568 uael-question-span\" tabindex=\"0\" id=\"uael-faq-1-6a0238d5dd113\">O OneDesk \u00e9 compat\u00edvel com HIPAA?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>Sim, o OneDesk oferece contas habilitadas para HIPAA que incluem o BAA assinado. Saiba mais sobre o processo do<a href=\"https:\/\/onedesk.com\/onedesk-for-hipaa-process\/\"> OneDesk para HIPAA.<\/a><\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-42b72b7\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-42b72b7 uael-question-span\" tabindex=\"0\" id=\"uael-faq-2-6a0238d5dd24d\">Quais s\u00e3o os recursos do OneDesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>O OneDesk \u00e9 uma solu\u00e7\u00e3o de helpdesk e gest\u00e3o de projetos numa \u00fanica plataforma. Oferecemos muitos recursos, como emiss\u00e3o de t\u00edquetes por e-mail, automa\u00e7\u00f5es e planejamento de recursos. Veja uma <a href=\"https:\/\/onedesk.com\/pt-pt\/indice-de-caracteristicas\/\">lista completa de recursos aqui<\/a>.  <\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div id=\"uael-accordion-5769aa9\" class=\"uael-faq-accordion\" role=\"tablist\">\n\t\t\t\t\t\t\t\t<div class= \"uael-accordion-title\" aria-expanded=\"false\" role=\"tab\">\n\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon uael-accordion-icon-left\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-closed\"><i class=\"fas fa-angle-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<h3 class=\"uael-question-5769aa9 uael-question-span\" tabindex=\"0\" id=\"uael-faq-3-6a0238d5dd31e\">Qual \u00e9 o pre\u00e7o da solu\u00e7\u00e3o compat\u00edvel com HIPAA da OneDesk?<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"uael-accordion-content\" role=\"tabpanel\">\n\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<span><p>O pre\u00e7o das contas habilitadas para HIPAA \u00e9 separado do nosso pre\u00e7o normal. Ele requer o plano de n\u00edvel Enterprise, juntamente com um complemento HIPAA. Uma conta HIPAA inclui o BAA e custa US$ 29\/por usu\u00e1rio por m\u00eas e \u00e9 cobrada anualmente. Pode <a href=\"https:\/\/onedesk.com\/request-quote-hipaa\/\">pedir um or\u00e7amento aqui<\/a>.<\/p><\/span>\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13db26a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"13db26a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d92cd7b\" data-id=\"d92cd7b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0db6fe elementor-widget elementor-widget-heading\" data-id=\"d0db6fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/onedesk.com\/pt-pt\/signupfree\/\">Experimente Gr\u00e1tis<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f736d20 elementor-widget elementor-widget-text-editor\" data-id=\"f736d20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Experimente todos os recursos do OneDesk gratuitamente por 14 dias. N\u00e3o \u00e9 necess\u00e1rio cart\u00e3o de cr\u00e9dito.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a7ca47 elementor-align-center elementor-widget elementor-widget-global elementor-global-161534 elementor-global-131872 elementor-widget-button\" data-id=\"9a7ca47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/onedesk.com\/pt-pt\/inscricao-livre\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Inscreva-se livre!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e43dd82 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e43dd82\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-af7a57a\" data-id=\"af7a57a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8f8ffd3 elementor-widget elementor-widget-heading\" data-id=\"8f8ffd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Mais sobre a solu\u00e7\u00e3o de helpdesk compat\u00edvel com HIPAA da OneDesk:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a48b74 elementor-widget elementor-widget-text-editor\" data-id=\"5a48b74\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li><a href=\"https:\/\/onedesk.com\/how-a-healthcare-msp-uses-onedesk-to-streamline-its-workflow\/\">Como um MSP de sa\u00fade usa o OneDesk para simplificar seu fluxo de trabalho<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/pt-pt\/industrias\/organizacoes-de-cuidados-de-saude\/\">OneDesk para organiza\u00e7\u00f5es de sa\u00fade<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/pt-pt\/novas-permissoes-de-acesso-ao-nivel-de-aplicacao\/\">Sobre permiss\u00f5es no n\u00edvel do aplicativo<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/email-queues\/\">Sobre filas de e-mail no OneDesk<\/a><\/li>\n<li><a href=\"https:\/\/onedesk.com\/no\/videos\/webinar-komme-i-gang\/\">Introdu\u00e7\u00e3o: Webinar<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Solu\u00e7\u00e3o de Help Desk compat\u00edvel com HIPAA Um alto n\u00edvel de seguran\u00e7a e privacidade \u00e9 importante para qualquer ferramenta de help desk de qualquer empresa. As organiza\u00e7\u00f5es que lidam com Informa\u00e7\u00f5es de Sa\u00fade Protegidas (PHI) precisam adotar determinados padr\u00f5es, conforme atendido por uma solu\u00e7\u00e3o de help desk compat\u00edvel com a HIPAA. O OneDesk pode ser [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"parent":67627,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"tpgb_global_settings":"","_crdt_document":"","inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-257055","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Solu\u00e7\u00e3o de Help Desk compat\u00edvel com HIPAA | OneDesk<\/title>\n<meta name=\"description\" content=\"O OneDesk \u00e9 um software de help desk compat\u00edvel com hipaa. 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